2022 Platform Updates

Week 23, 2022 (2022_W23)

APIs to manage streaming alert exports

New APIs are now available to manage streaming alert export configurations. See API documentation for details.

Metrics descriptions for custom monitors

Custom monitors with metrics with enumerated values and associated descriptions are now displayed in graphs.

Escalation policies improvements

You can now define escalation policies for alerts on service maps based on custom attributes.

Create/Assign Custom attributes to Service Map
Selecting the Custom attribute Token in Escalation Policy
Created incident from escalation policy on service map with its custom attribute value

Template configuration usability improvements

Monitoring and metric template configuration table sizes can now be expanded to show more metric rows without requiring scrolling.

Permissions to create scheduled maintenance on resource groups and sites

Any user with Scheduled Maintenance Manage permission can now create scheduled maintenance windows at the site and the group level, even though the user does not have the Device Manage permission.

Availability on network interfaces based on operational status

You can now monitor the availability of a network interface based on the operational status of the interface. The topology map now also shows the availability status of the interface.

In-use visual indicator on remote console

You can now see if a remote console is in use in the console listing page. See documentation for details.

Green and Blue Colour Indicator for Browser Console Icons

Indicator for active RDP SSH sessions Remote Console

Patch jobs comply with maintenance window

Patching jobs now enforce that all jobs are active only within the scheduled patching window. All patching jobs that have not yet started and have not initiated patch installation are suspended if the maintenance window has ended.

Improvements to Service Desk

You can now attach tasks to service requests.

Week 17, 2022 (12.0_2022_W17)

Monitor Kubernetes namespaces

You can now customize the Kubernetes namespace on which the OpsRamp agent is deployed, in a Kubernetes cluster. You can specify a custom namespace in the agent deployment configuration file for Kubernetes. Prior to this release, the OpsRamp agent could only be deployed in an OpsRamp defined namespace.

Customize namespace in which the OpsRamp agent is deployed on a Kubernetes cluster

End-of-Life OS versions no longer supported by OpsRamp agent

As announced earlier (see deprecation notice), starting agent version 12.0.0, the OpsRamp agent will not work on the following OS versions:

Fedora Linux versions 30.X and prior versions.
Oracle Linux versions 5.X and prior versions.
Red Hat Linux versions 5.X and prior versions.
SUSE Linux Enterprise Server (SLES) versions 11.3 and prior versions.

OpsRamp agents that are currently installed on these OS versions will stop working when they are upgraded to agent version 12.0.0.

Agent-based monitors re-trigger alerts every 6 hours

Agent-based monitors now re-trigger alerts every 6 hours, even if the original alert’s state has not changed. This is to ensure that alertable conditions that persist on managed resources are brought to the user’s attention again.

Note

Gateway-based monitors already re-trigger alerts every 6 hours. With this enhancement, re-triggering of alerts works identically between gateway-based and agent-based monitors.

File integrity checks on agent-based custom monitor scripts and runbook scripts

OpsRamp agents now perform file integrity checks on custom monitor scripts and runbook automation scripts prior to running them. This enhances security by ensuring that scripts that run on managed resources have not tampered with. If the agent detects a script that has been tampered with, the agent will trigger an alert to notify users.

Week 14, 2022 (2022_W14)

Update Type	Category	Change Description
Enhancements	API Framework	The following updates are available in the APIs: Updated missing SSO related schema in OpenAPI specs for the “Manage Installed Integration” endpoints. VMWare payloads corrections: Updated the Install VMWare Integration payloads for the ‘credentialSet’ attribute. A new additional resource attribute, ‘aliasName’, support in Schedule maintenance APIs has been included. The “Assign Master Agent profile to Resources” endpoint has been updated with more details.
	Cloud Monitoring	Metric support for Azure Compute Disk (Disks/Managed Disks) Azure Cloud monitoring now supports metrics for Azure Compute Disk (Disks/Managed Disks).
	Dashboard	v2 Dashboards \| Single Value for Resources and Alert tile Resource and Alert tiles are enhanced to add the Single Value type to specialize the query building for more accurate visualizations with different parameters.
	Dashboard	Dashboard 2.0 \| Alert Tile support in Dashboard The Alert tile provides the users with the ability to view the breakdown of the current alert count. The users can: Search for the alerts using the OPSQL query. View the results in the following formats: Pie Value List
	Reports	Ticket Report: Additional Fields Ticketing reports now include user-related attributes, which indicate the user that made the updates and when. The attributes are: Approved By - displays the username of the person who approved the request, for example, Super Admin. Approved On - displays the date, and time in the appropriate time zone on which the request was approved, for example, 2022-02-10 19:45:38.
	UI	Hide profile update functionality on UI through feature flag Profile update capability can be disabled for all users belonging to a specific client. Users will not be able to update their own profile settings or change the password.

Week 12, 2022 (2022_W12)

Update Type	Category	Change Description
Enhancements	—	Topology auto refresh changes Auto refresh with 5min, 10min, 15min, 30min and 60min duration options enabled in topology view UI screens.
	API Framework	Provide ability for explicit actions for incidents via API User driven actions by API endpoint on tickets have been enhanced to not only close tickets but also to reset the values of ticket's attributes, which can be changed so that users can automate reset operations as required for the business operations.
	API Framework	Graph API V3 Version update Users can now use the enhanced new version of the topology API endpoint, which is optimized in performance. Details can be found in the https://develop.opsramp.com/resource-management topology endpoint.
	Cloud Monitoring	Activity Tracking for SaaS Apps SaaS apps discovery has been enhanced to support audit logging to know the current status of discovery to avoid any on demand discovery during active discovery in progress.
	Cloud Monitoring	VMware SD-WAN (VeloCloud) Discovery and Monitoring OpsRamp now supports discovering and monitoring of VMware SD-WAN (VeloCloud) resources. Discovery features are: Discover edges and links as resources to know their availability status. Discover the relationship of links and edges to view their topology. Monitoring includes: Link quality, CPU and memory utilization and Health stats for Edges. Bandwidth, bytes transmitted/received and latency for the links. For details, refer to the documentation. This app is of beta quality as it is built and verified with expected API responses in the absence of lab availability.
	Resource Management	Micron-Network: Auto Refresh for Topology Explorer view Auto refresh with 5min, 10min, 15min, 30min and 60min duration options enabled in topology view UI screens.
	UI	Display incident and notes count on resource slide-out Open incidents, notes count available in resource quick view details shown in New infrastructure UI navigation > search results > resource details side panel section.
API Endpoint Changes	OpenAPI Specification	OpsRamp Public API Updates The following are the API updates: Payload updates in Create Resource API endpoint. Ticketing API endpoints optimized urls and examples with scope cleanups. Alerts, and Agent and Gateway API endpoints are logically categorized with scope cleanups. New APIs Enhanced Topology API endpoint is now functional. Provide ability for explicit actions for incidents via API endpoint. APIs to be Deprecated All the legacy Gateway endpoints are getting deprecated and being replaced with the following new endpoints: https://develop.opsramp.com/docs/v2/agents-gateways/apitokengen https://develop.opsramp.com/docs/v2/agents-gateways/externalproxy https://develop.opsramp.com/docs/v2/agents-gateways/registration https://develop.opsramp.com/docs/v2/agents-gateways/applicationservice https://develop.opsramp.com/docs/v2/agents-gateways/proxy-action https://develop.opsramp.com/docs/v2/agents-gateways/networksettings https://develop.opsramp.com/docs/v2/agents-gateways/nginx https://develop.opsramp.com/docs/v2/agents-gateways/ntpservice https://develop.opsramp.com/docs/v2/agents-gateways/ntpmanualconfig https://develop.opsramp.com/docs/v2/agents-gateways/ntpupdateips https://develop.opsramp.com/docs/v2/agents-gateways/ntpsyncips https://develop.opsramp.com/docs/v2/agents-gateways/restartnetwork https://develop.opsramp.com/docs/v2/agents-gateways/staticroute https://develop.opsramp.com/docs/v2/agents-gateways/settimezone https://develop.opsramp.com/docs/v2/agents-gateways/generalinfo https://develop.opsramp.com/docs/v2/agents-gateways/getntpdetails https://develop.opsramp.com/docs/v2/agents-gateways/gettimezoneinfo The following is the list of new endpoints with equivalent functionality: https://develop.opsramp.com/docs/v2/agents-gateways/v2-auth-token https://develop.opsramp.com/docs/v2/agents-gateways/v2-gateway https://develop.opsramp.com/docs/v2/agents-gateways/v2-gateway-actions-actionname See the announcement here: https://docs.opsramp.com/support/deprecations/2022-spring-dep/#legacy-gateway-apis

Week 10, 2022 (2022_W10)

Update Type	Category	Change Description
Enhancements	API Framework	Ability to configure SSO integration by APIs SCIM users can now be synchronized in the OpsRamp platform by means of SCIM webhook endpoints, which need to be configured at the SSO tools that own SCIM user management lifecycle. Details of the endpoints are available in the API overview.
	API Framework	Agent online/offline status details in API response Agent online/offline status, and agent last active time is available as part of GET resource API response: /api/v2/tenants/{tenantId}/resources/{resourceId}
	Alert Management	AIOps Enhancements: Trust Enablement We have enhanced trust enablement for our AIOps capabilities. You now have the option to fire alerts when training fails. In the case that training does fail, we will use the model obtained from the previous training.
	Core Platform	Partner level URLs as a destination to those alerts that are incoming from 3rd party application via Logstash Tenants can now onboard customers with their configured monitoring type custom integrations without the need to configure at each customer level.
	Dashboard	Resource Tile: List Visualization We have added the list visualization type to the Resource tile in Dashboard 2.0. The list visualization allows you to view the count of resources that meet the defined filter criteria in a tabular format.
	Process Automation	Parser task in Service Task Parser task provides parsing functionality in the process flow based on the keys defined by the user. It provides a map of key and value parsed from given text.
	Reports	Inventory Report: Software Revision We have added the software revision attribute to the standard Inventory Report. This attribute can be used to report the current software revision of your devices.
	Resource Management	Topology map should show link and node status Users can now be able to see the link and node status while monitoring a topology to know about the availability.
	UI	Improved UI Hygiene We have improved various UI hygiene elements including spelling and grammar issues around the product.
	UI	Integrations Link Added to Navigation Bar We have moved the Integrations link to the top-level navigation bar. To access integrations, hover on Setup and select Integrations.
API Endpoint Changes	OpenAPI Specification	OpsRamp Weekly Public API Updates Users will find a deprecated mark to the below endpoints. The Topology API GET /api/v2/tenants/{clientId}/topology/{resourceId} is marked as deprecated and will work till that gets updated with a new endpoint in the next upgrade. VPCId attribute is getting deprecated due a duplicate attribute vpcId in resource schema. The SSO integration endpoint now supports SCIM and JIT user configurations. Alert and Ticketing API payloads examples have been updated.

Week 7, 2022 (2022_W7)

Update Type	Category	Change Description
Enhancements	Alert Management	Alert Escalation during Scheduled Maintenance Enhancement We have fine-tuned alert escalation policies to trigger a healed alert notification when an alert in the "Ok" state is fired during a scheduled maintenance window.
	Cloud Monitoring	Public Clouds Version Upgrade Version upgrades have been applied to all public clouds including Alibaba, AWS, Azure, and GCP. The version upgrade is applicable for all public cloud microservices as well.
	Design	UI Refresh for Resource Commands We have enhanced the UI for resource commands. Commands can now be ran directly from the resource summary slide-out.
	Resource Management	Advanced Search for Resource Groups We have extended advanced search capabilities to the resource group rule engine. Advanced queries can now be written to add all current and future resources that match the query criteria to resource groups.
	Synthetics	Regex Handling with Payload Monitoring in HTTP/s Synthetic Monitoring We have added support for regex handling in the payload monitoring we have in place with HTTP/HTTPS. This allows you to create flexible patterns to check the number of occurrences and multiple text searches in the existing payload monitoring.
	Synthetics	Synthetic Monitoring Enhancements We have enhanced our synthetic monitoring to support more than three on-premise collectors and have clarified the graphs for Response Time and SSL Certificate Expiry.
	Synthetics	Synthetic Resource Auto Monitoring Synthetic monitoring provides SREs and Ops teams with the ability to simulate core transactions such as user flows, URL uptime checks, and SSL certs so they can stay ahead of service-impacting issues. SREs and Ops teams can now seamlessly configure and monitor their synthetic tests in OpsRamp. Users can leverage the onboarding wizard to quickly configure and monitor synthetic tests, spending less time on platform configuration and more time on maintaining application availability. Limitations: Synthetic auto monitoring is limited to clients enabled with auto monitoring.
API Endpoint Changes	OpenAPI Specification	OpenAPI spec for MetricsQL Users can query the monitoring metrics data of new metrics engine from OpsRamp Metric Query APIs. Details of the endpoints are available in the API documentation section.

Week 5, 2022 (2022_W5)

Update Type	Category	Change Description
Enhancements	Dashboards	Honeycomb widget: Add Metric Scale We have enhanced the honeycomb visualization for the metric tile on Dashboard 2.0 with the ability to define custom metric scales. You can now set your own floor and ceiling metric values which allows you to have better control of the gradient of the honeycomb.
	Alert Management	Topology-based Alert Correlation Enhancement We have enhanced topology-based alert correlation to perform whether or not the parent alert has been detected first.
	Cloud Monitoring	On-Demand Rescan for SaaS Applications You now have the ability to trigger an on-demand discovery scan for both Zoom and Office 365 through the UI and API. This helps ensure that data from your Zoom and Office 365 applications are up to date.
	Process Automation	Enhancement to allow a Process Definition StartEvent to launch on specific days of the week The process definition trigger now supports selecting specific days of the week in the weekly recurrence pattern.
	Reports	Patch Report: Filter by Patch Rating We have added the ability to filter by Patch Rating in the Patch Details Report. Applicable attribute values include 'Whitelisted' and 'Blacklisted'. Limitation: This filter can only be used with AND operators.
	Reports	Ticket Report: Include Linked Knowledge Base Articles We have added an attribute to the Tickets Report called 'KB ID' that allows you to report on the Knowledge Base articles that are linked to Incidents.
	Service Management	Approval Function for Time-Bound Requests We have added the ability for users to submit an approval request for a time-bound entity. When the request is sent, the administrator will receive a notification and can choose to accept or decline the request. If the request is approved, the user can access the target device.
	Synthetics	HTTP Synthetic Transaction Monitoring against Microsoft Edge As a part of HTTP Synthetic Transactions, we have extended the simulation performed at the Synthetic Collector to extend to Microsoft Edge.
	Synthetics	HTTP Synthetic Transaction Monitoring against Firefox As a part of HTTP Synthetic Transactions, we have extended the simulation performed at the Synthetic Collector to extend to Mozilla Firefox.
	UI	Improved UI Hygiene We have improved various UI hygiene elements including spelling and grammar issues around the product.
	UI	Resource Summary Slide-out Enhancements We have included additional resource attributes in the summary slide-out including Traits, Custom Attributes, and Ticket Count.
API Endpoint Changes	OpenAPI Specification	OpsRamp Public API Update OpsRamp API documentation has been enhanced for a better developer experience Users can now download the OpenAPI specification for each module Users are now provided with code snippets for using endpoints using “curl” and node 3.The payload Schema lookup is now enhanced to give a better visibility to represent the hierarchy and it’s attributes. API updates “extResourceId” attribute in the Alert Create API endpoint for Azure cloud resources. Download Linux Agent scripts API endpoint support Ansible script type. Patch Status as new attribute in patch installed status.

Week 1, 2022 (2022_W1)

Update Type	Category	Change Description
Enhancements	Alert Management	Regex Support in Alert Escalation Policy ML Training Files for Subject and Description Training files for Alert Escalation Policies now support wildcarding through regular expressions for the Description and Subject fields.
	Alert Management	Serial Number in Alert Notification Emails We have added the Serial Number attribute as an applicable token to alert email notifications.
	Integration Framework	OID File Import for SNMP Trap Monitor Configuration OID files can now be directly imported while configuring SNMP Trap Monitors. You can also select which OIDs to exclude and export a new CSV file that consists of only the desired OIDs.
	Patch Management	Include/Exclude Patches by Name in Patch Baselines Patch baseline creation now supports filtering by patch name. You can choose to either include or exclude specific patches.
	Resource Management	Resource UUID Attribute Available for Non-Monitorable Resources Non-monitorable resources now have an attribute called 'Resource UUID' that will display the unique identifier generated by OpsRamp. This attribute can be used in the Get Resource API to fetch more details about the resource.