Week of January 22, 2024 (2023.12-U1)

Core Platform Enhancements

Provided User-Defined protocol security (NLA/TLS) in RDP Console

When the Remote Desktop Protocol (RDP) remote console is launched, the default security protocol is configured to NLA. With this release, users now have the option to choose between the NLA or TLS security protocols.

See Launch browser consoles for RDP for more details.

Allocate Credentials to Multiple Resources

This feature allows users to assign credentials to multiple resources (up to 50 at a time) directly from the Infrastructure search resource listing page. Additionally, users have the option to assign credentials to individual resources through the resource summary slide-out.

See Assign a credential for more details.

Add Notes to Resources

This feature enables users to add notes to resources directly on the infrastructure search resource list page. Additionally, users can add notes to individual resources through the resource summary slide-out.

See Assign a note for more details.

Network Topology Management Enhancements

Resource Group-based Network Topology Visualization

A new Resource Group option has been introduced to improve the visualization of network topology. This functionality allows the rendering of resources/devices within a designated group.

See Access Topology - Resource Groups for more details.

Network Topology UI Enhancements

The existing Network topology has been enhanced to provide users with the ability to individually expand each node. For example, in cases where two nodes have multiple links between them, users now have the option to expand these connections as needed.

See View Nodes and Link information for more details.

Cloud Monitoring Enhancements

Support for G2 Templates in SaaS Applications Monitoring

Implemented support for G2 templates across all Software as a Service (SaaS) applications, enabling users to seamlessly utilize G2 templates within the OpsRamp platform for various SaaS applications.

See G2 Templates Support for more details.

Alibaba, AWS, and Azure Cloud SDKs Updated to the Latest Version

The latest versions of software development kits (SDKs) have been implemented into the OpsRamp platform to discover and monitor Alibaba, AWS, and Azure Cloud. This implementation ensures that OpsRamp maintains up-to-date and effective integration with the respective cloud services.

UI Enhancements

New Interface for Creating Scheduled Maintenance

Users now have access to a new interface from the Infrastructure > Search > Home tab to create a maintenance schedule for a resource group or site.

See Manage Resource Groups and Sites for more details.

Display Logs for Device Groups and Sites

An enhanced interface is now available for users to view logs for resource groups and sites from the Infrastructure > Search > Home tab. This new interface provides an improved and user-friendly experience to access and review the logs of resource groups and sites.

See Manage Resource Groups and Sites for more details.

Personalized Dashboard landing page

Users can now set a preferred landing page and client/partner context according to their profile settings. For example, a user can designate Dashboard 2.0 as their default landing page.

See My Profile for more details.

Traces Enhancements

New metrics support in Tracing Proxy

The tracing proxy has been updated with the introduction of new metrics, including:

  • trace_apdex_latency: This metric establishes buckets according to the configured apdex threshold for latency in milliseconds. As traces are ingested, they categorize into these buckets based on their latency values, subsequently increasing the counter associated with each bucket. The counter for a specific bucket can be accessed through the auto-generated metric trace_apdex_latency_bucket{le="< latency>"}.
  • trace_response_http_status: Indicates the total count of requests based on HTTP status codes.
  • trace_response_grpc_status: Represents the total count of requests based on GRPC status codes.

Trace Details page enhancements

The trace details page has been enhanced to display service level latency for the specific trace, accompanied by a visual representation in the form of a pie chart.

See View Traces for more details.

Dashboard 2.0 Enhancements

Geomap for Dashboard 2.0

The Geomap visualization feature enables users to quickly analyze and comprehend location-specific data with a simple glance. Users can now incorporate a Geomap into Dashboard 2.0, enabling them to visually depict alerts or resources based on site location.

Note: The Geomap functionality is only available for Resource Tile and Alert Tile.

See Alert Tile and Resource Tile for more details.

Advanced Filtering Capabilities for all Variable Types

The dashboard variable’s usability has been enhanced to function as universal attributes applicable to all tiles. Enhanced performance is noticeable as tiles that leverage the specified variable will automatically refresh when there are updates to the values.

See Variable Filters for more details.

Integration Framework enhancements

Updated Credential Set details reflect in the linked SDK apps

Modifying the credential set will trigger automatic updates for the linked SDK apps associated with that specific credential set.

Event Management Enhancements

Generate Forecast Alerts in Alert Definitions using PromQL

Users can configure forecasts directly from Alert Definitions. This allows them to overcome existing limitations present in template-based forecasts, such as constraints on the number of devices and metrics.

See Alert Definitions for more details.

Reports/Reporting Apps Enhancements

Introducing Gateway Details Application in Reporting apps

The new application offers in-depth information about your managed Gateways, encompassing essential gateway details and capacity metrics. This includes the number of managed devices, metrics collected, and utilization statistics for CPU, memory, and disk.

See Gateway Details for more details.

Introducing Role-Based Access Control (RBAC) Support in Reporting apps

The RBAC functionality has been integrated into the following reporting apps:

  • Metric Insights
  • Network Utilization

The generation of report data will be as per the user roles and permissions.

See Permissions for more details.

Provided option to share the analysis in Reporting apps

The Sharing Analysis feature is now available in Reporting Apps, offering the following functionalities:

  • Users can now share their analysis with others based on their roles within the same scope.
  • Analysis configurations are automatically shared with default administrators by default.

See Share the Analysis for more details.

Process Automation Enhancements

Enabling Resource Custom Attributes in Process Definitions

A new token support has been introduced in the resource entity for tags, that allows iteration over resource tags and enables filtering based on both tag names and values.

See Process Automation Variables for more details.

Service Management Enhancements

Automated Escalated Priority for Tickets Created by Designated Users

Users can now set the default priority to ‘urgent’ for specific individuals, identified as important users, via the service desk settings found in the Setup > Service Desk settings.

As a result, if a user from the designated user group creates a new ticket either from their login or by specifying the user in the “requestedBy” field—whether done manually or through the Ticket Create API with the “requestedBy” property in the request payload—the default priority will be automatically set to urgent.

See Service Desk for more details.

Deprecation Notices

The Containers page will be deprecated by July 2024. As an alternative, we encourage users to use Dashboard 2.0 or the new resources page to view their containers or view metrics for any specific set of containers.
See Deprecation Notices for more details on alternative solutions or a roadmap. Please reach out to OpsRamp support for any further queries.