Actions on Windows services

  • Effective Date: September 2020
  • Announcement Date: June 2020

The ability to start or stop Windows services will no longer be associated with the Device Manage permission value as of the effective date.

To start or stop Windows services, the Allow to run all commands permission value must be in the commands permission.

If the Allow to run all commands permission is not implemented by the effective date, you will lose ability to use this feature.

Discovered Services

Discovered Services

Alert priority attribute

  • Effective Date: September 2020
  • Announcement Date: May 2020

Alert Priority attribute will now be deprecated from all the OpsRamp supported monitoring templates. Alert Priority is removed from all OpsRamp supported monitors.

Alert priority is removed from the following OpsRamp-supported monitors:

  1. Application Monitors
  2. Custom Monitors
  3. Event log monitors
  4. Log monitors
  5. Performance monitors
  6. Process Monitors
  7. SNMP monitors
Application Monitors
Custom Monitors
Performance Monitors
Other Monitors
Windows Services Monitor
Event Log Monitor
SNMP Monitors

Basic authentication for APIs

  • Effective Date: September 2020
  • Announcement Date: February 2020

As of the effective date:

  • Basic authentication is removed and can no longer be used to authenticate.
  • Customers using basic authentication for inbound integrations or APIs using custom integrations must use OAuth 2.0 for authentication.
  • For integrations, such as AppDynamics, that are using Basic authentication and do not support OAuth authentication, use webhook-based authentication.

Canonical metric names (update)

  • Effective Date: September 2020
  • Announcement Date: Auguat 2020

OpsRamp is migrating its metric naming convention.

The previous canonical metric changes transformed the metric naming convention for AWS and Google Cloud metrics.

This canonical metric change includes metrics for:

  • Azure
  • Kubernetes
  • Docker
  • Linux hosts
  • Linux applications
  • vCenter

This change brings greater visibility into the service being monitored and provides a consistent model for referencing metrics.

OpsRamp will iterate on all metrics over time to get them into the same model.

The following is an metric example change:

Old Metric ConventionNew Metric Convention

Behavior changes

For metrics that are common across multiple resources, the metrics are separated using the new notation and placed in their respective cloud templates.

  • Graphing impact
    • For resources where the existing metric is updated to the new convention, metric data will continue to plot.
    • For resources where a new metric is added, the old graph will have the wrong metric name with the metric collection stopping for the old metric. The new metric graph will populate with the updated metric name convention.
  • Alert impact
    • Any existing alert based on an old metric will persist. However, no heals or critical alerts are processed after the change.
    • Alerts with old metric notation will not be updated nor updated with new metric notation.

Days parameter for HTTPs synthetics

  • Effective Date: September 2020
  • Announcement Date: August 2020

OpsRamp is removing support for the Days parameter in HTTPs synthetics.

Google SSL

Google SSL

To leverage alerts and availability for the synthetic resource without the days parameter, use the ssl.cert.expiry.check metric in the HTTPs monitoring template.

ssl.cert.expiry.check Metric

ssl.cert.expiry.check Metric

This change provides better scalability and management of SSL certificate expiry times and makes synthetic resource availability more consistent and understandable.

Device Name attribute

  • Effective Date: September 2020
  • Announcement Date: September 2018

The attribute that was formerly known as Device Name is renamed to Name.

The Name attribute is derived first from the Alias Name (User Defined), Host Name (Agent Defined) and then Resource Name (Gateway, SNMP, vCenter defined).

This change ensures better parity between the API and the UI. This change does not have any impact on user as the API already references Name. The existing policies that were leveraging Device Name will continue to function, but will now be populated with Name instead.

Attribute Name

Attribute Name

Incident actions on suppressed alerts

  • Effective Date: September 2020
  • Announcement Date: June 2020

The Attach and Update Incident and Attach Incident actions on suppressed alerts have been deprecated and will no longer be available after the effective date.

Incident Actions on Suppressed Alerts

Inference stats widget

  • Effective Date: September 2020
  • Announcement Date: February 2020

The Inference Status widget is deprecated and will not be available after the effective date. The new Alert Stats provides more detailed information on alerts volume reduction.

Inference stats widget

Inference stats widget