What is Process Automation ?
It is a messaging platform for customers to subscribe platform events, and configure various tasks to react to the event. It is also a scheduler platform for customers to configure tasks that run on various schedules
Why need Process Automation ?
It is part of Metadata Driven initiative that transforms OpsRamp into an enterprise platform. Process Automation supports business logic customization. This means customers can configure their own business logic using the platform without waiting for OpsRamp releases.
In addition to that, the process provides customers clean and simple user experience. It removes cluttered hardcoded customer logic. The process supports Patching, RBA and many other OpsRamp automation use cases.
Last, but not least, Process Automation enables future Robotic Process Automation.