Email Round-trip Time (RTT) monitors the time taken for the email to drive from the SMTP server to IMAP or POP3 server. RTT checks for the same email in IMAP or POP3 server.
Configure Parameters
Enable IMAP, POP3, and SMTP options in Email Settings.
Enter the follwoing details to configure the RTT synthetic monitor:
| Section | Field Name | Description | Values/Example | Field Type |
|---|---|---|---|---|
| Basic Details | Name | Enter a name for the synthetic monitor. | Text | |
| Type | Select the type of synthetic monitor. | RTT | Dropdown | |
| RTT Configuration | Host | Enter the IP address/host name of the synthetics. It should be accessible from Gateway. |
| Text |
| Connection Timeout | Maximum time-out to connect to the FTP server. |
| String | |
| Receiver Host | Receiver host name. |
| Text | |
| Receiver Host Port | Receiver host port number. |
| String | |
| Email Receiver Type | Email receiver type. |
| Dropdown | |
| Port | Enter the port number of the RTT server to communicate with OpsRamp's endpoints. It should be accessible from Gateway. |
| String | |
| Assign Credentials | Credential Set | Select the credentials to access the FTP Server from the dropdown list. | Dropdown | |
| Proxy Settings | Configuration Type | Enable Proxy Configuration option and select the configuration type.
| Checkbox | |
| Locations | Public Locations | Select the public locations where the monitor will run. | INT Public1 | Checkbox |
| Private Locations | Select the private locations where the monitor will run. | INT Private1 | Checkbox |
After configuring, view metrics, and graphical representations for more information.
The monitor sends a test email with subject OpsRamp-Synthetic-RTT-Monitor-TestMail-GMT time from the sender host (SMTP server) to the receiver host (IMAP/POP3). The sent email is retrieved using IMAP/POP3 protocols on the receiver host and this process repeats based on the frequency set for the transmission and reception process.
Example test email sent from the sender host to receiver host
Email hosted services
Refer to the following Email protocol examples for a few Email hosting services. You can create a mailbox for testing and use the following values for the Email round-trip monitor.
Gmail
| SMTP | smtp.gmail.com |
| IMAP/POP3 | imap.gmail.com,pop.gmail.com |
| Username and Password | Username and Password of the email address you created |
Office 365
| SMTP | smtp.office365.com |
| IMAP/POP3 | outlook.office365.com |
| Username and Password | Username and Password of the email address you created |
Outlook
| SMTP | smtp-mail.outlook.com |
| IMAP/POP3 | imap-mail.outlook.com, pop-mail.outlook.com |
| Username and Password | Username and Password of the email address you created |
Yahoo
| SMTP | smtp.mail.yahoo.com |
| IMAP/POP3 | imap.mail.yahoo.com,pop.mail.yahoo.com |
| Username and Password | Username and Password of the email address you created |
Zoho Office
| SMTP | smtp.zoho.com |
| IMAP/POP3 | imap.zoho.com, pop.zoho.com |
| Username and Password | Username and Password of the email address you created |
Graphical metrics representation
Supported metrics
| Metric Name | Units |
|---|---|
| availability.down.location.count Location Count. Number of locations where the configured host is down | - |
| synthetic.response.time Response time. Time taken to send email from SMTP server and receive at IMAP/POP3 server | milliseconds |