First response policy permits you to auto-suppress alerts as a first response for non-significant alerts.

You must have OpsQ View and OpsQ Manage permissions to manage first response and alert escalation policies.

A training file is required to suppress specific alerts or snooze specific alerts. The training file includes examples of alerts to be suppressed. See Alert Management Training File for more information.

To delete a policy:

  1. Select the checkbox for the policy and click Delete.
  2. Click Yes in the confirmation window.

The policy is removed from the First Response Policies List.