Alerts 2.0 provides a comprehensive overview of your alert management system. Powered by OpsQL, you can query, interpret, and act on the alerts.
With Alerts 2.0, you can do the following:
Search for queries using OpsQL, save, and share the views.
NoteIf you select a specific partner and client to search for alert queries, only those specific partner and client queries are displayed.
View a summary of the specific alert in a slide-out panel for quick reference.
Perform actions on the alert from the slide-out panel.
Perform bulk actions on multiple alerts.
Select a refresh duration from 1 minute to 24 hours.
The following alert actions can be performed from the alerts slide-out panel:
|Acknowledge||Acknowledges a received alert.|
|Suppress||Suppresses the current alert and all duplicate alerts.|
|Create Incident||Creates a ticket for the generated alert, assigns users, and sets the priority.|
|Run Process||Adds a process definition to an alert and runs the process.|
|Heal||Heals an alert.|
The following filters can be applied to alerts using Alerts 2.0:
|Created Time||Alert created time. Select the date range.|
|Updated Time||Alert updated time. Select the date range.|
|Resources||Search for the resources.|
|Entity Type||Filter alerts by entity type:|
|Metrics||Filter alerts by metric name.|
|Resources Types||Filter alerts by resource type.|
|Alerts Types||Filter alerts by alert type:|
|Priorities||Filter alerts by priority, where P0 is the highest priority and P5 is the lowest priority.|
|Current States||Filter alerts by their current state:|
|Status||Filter alerts by their current status:|
Create OpsQL query alerts
To create alert views using the OpsQL queries, perform the following actions:
Create and save a new view
Go to Command Center > Alerts 2.0.
- Alerts 2.0 must be enabled for the current tenant, namely the tenant to which the current user belongs to.
Click + or Add New Tab.
In the Search field, complete the query using the list of available options. The results are displayed.
By default, the Last 7 Days view is displayed on the Alerts page.
Click Save View.
Enter the name of the view in the View Name field and click Save.
The view is saved under the Saved Views list and is displayed when you click a new tab.
The following options are available for alerts:
|Copy||Copies an alert view.|
|Rename||Renames an alert view.|
|Remove||Removes an alert view.|
|Share||Shares an alert view to a particular partner or client role.|