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    Introduction Platform Solutions Integrations Reference API
  • API
    • Getting Started
      • Getting started
      • Getting Started Examples
    • API User Guide
      • REST API Basics
      • Resource index and summary
    • Agents and Gateways
      • Assign agent resources policy
      • Assign agent resources profiles
      • Attach gateway to management profile
      • Configure gateway external proxy connection
      • Create management profile
      • Detach gateway from management profile
      • Download gateway files
      • Download Linux agent
      • Download Linux agent installation script
      • Download Windows agent
      • Generate gateway access token
      • Get gateway configuration details.** (New endpoint)
      • Get agent count by agent version
      • Get auth token to gateway. ** (New endpoint)
      • Get status, start and stop application services
      • Get the Linux agent
      • Gets gateway information
      • Gets gateway NGINX status and restart service
      • Gets gateway NTP details
      • Gets gateway timezone information
      • Manage management profile
      • Manually set gateway NTP date and time
      • Reconnect management profile tunnel
      • Register gateway
      • Restart network service
      • Search for management profile
      • Set gateway timezone
      • Set static route configuration
      • Specifies gateway network settings
      • Start and stop gateway NTP service
      • Synchronize NTP servers time
      • Turn Squid proxy service on and off
      • Update deployed gateway configurations. ** (New endpoint)
      • Update gateway NTP server IP addresses
    • Alerts
      • Acknowledge alert
      • Attach incident to alert
      • Create alert escalation policy
      • Create alert on a resource
      • Create alerts on resources
      • Create and get alert correlation policy
      • Create and get alert prediction policy
      • Create daily recurring schedule
      • Create partner and client rosters
      • Disable alert escalation policy
      • Enable alert escalation policy
      • Enable and disable first response policy
      • End scheduled maintenance window
      • Execute the required training type
      • Get alert comments
      • Get alert details
      • Get alert details by alert ID
      • Get alert details by event ID
      • Get alert details by incident ID
      • Get alert escalation policies
      • Get alert escalation policy
      • Get alert status history
      • Get alert view by view ID
      • Get alert views
      • Get alerts for alert-triggered time
      • Get organization rosters
      • Get resources of schedule maintenance windows
      • Get sub-alert types
      • Get supported alert types
      • Manage alert correlation policy
      • Manage alert correlation policy by ID
      • Manage alert escalation policy
      • Manage alert prediction policy by ID
      • Manage first response policy by ID
      • Manage first response policy details
      • Manage rosters
      • Manage schedule maintenance window resources
      • Manage scheduled maintenance windows
      • Post action on an alert
      • Resumes scheduled maintainence window
      • Search alerts
      • Search scheduled maintenance windows
      • Suspend scheduled maintenance window
      • Update incident with alert ID
    • Authentication
      • Get access token
    • Automation
      • Create a Process Workflow Automation
      • Create job
      • Delete RBA category
      • Get job types list
      • Get output logs
      • Get tenant jobs list
      • Manage jobs
      • Manage Process instances
      • Manage Process workflows
      • Manage RBA categories
      • Manage scripts
      • Manage scripts by ID
      • Process actions
      • Run a script
      • Run scheduled job
      • Search Process instances
      • Search process workflows
      • Signal external task
    • Exports
      • Create on-demand batch export template
    • Integrations
      • Activate integration event
      • Add a config profile details on the app.(** SDK Apps)
      • Create integration event
      • Deactivate integration event
      • Disable integration
      • Enable installed integration
      • Get all the config profiles details on the installed app. (** SDK apps)
      • Get and update discovery profiles
      • Get configurable email properties
      • Get installed integration events
      • Get integration activity
      • Get integration event placeholders
      • Get integration mappable properties
      • Install AWS integrations
      • Install Azure integration
      • Install custom integration.
      • Install email alert integration
      • Install email request integration
      • Install Google integration
      • Install integrations
      • Install Prometheus integration
      • Install SSO integration
      • Install VMWARE integration
      • Installs SDK based available apps.
      • Integrations monitoring template assignments.
      • Manage cloud discovery profile
      • Manage inbound authentication
      • Manage installed integration
      • Manage installed integration base notifier
      • Manage installed integration mapping attributes
      • Manage integration event
      • Managed config details of profile on the installed app. (** SDK Apps)
      • Rescan discovery profiles
      • Search available integrations / apps
      • Search cloud discovery profiles
      • Search installed integrations
      • Update the config profile details on the app.(** SDK apps)
    • Knowledge Base
      • Add comments to KB article
      • Create KB article
      • Create KB category
      • Create KB template
      • Delete KB articles
      • Delete KB category
      • Delete KB template
      • Download KB article attachment
      • Download KB article attachments
      • Get details of a given Category
      • Get KB article activity log
      • Get KB article template
      • Get KB category lists
      • Get KB sub-category lists
      • Get KB templates list
      • Get list of comments for KB article
      • Get list of KB articles
      • Manage KB article
      • Restore KB categories
      • Search KB articles
      • Share KB article
      • Update KB category
    • Metrics
      • Create metric types
      • Get metric (time series) on resources
      • Manage metric type
      • Manage resource metrics
    • Monitoring
      • Create resource monitors
      • Get assigned templates of resource
      • Get monitoring metric by ID
      • Get monitoring metric by Name
      • Manage resource templates
      • Search templates
    • Patching
      • Activate and deactivate patch baseline
      • Add and remove patches from baseline
      • Approve and disapprove patch
      • Approves and disapproves multiple patches on a given resource
      • Assign or unassign a baseline for patch compliance
      • Assign or unassign device group for patch compliance
      • Assign or unassign devices for patch compliance
      • Check resource patch compliance against baseline
      • Create and get patch baselines
      • Create compliance and get compliance checks
      • Create patch configuration and execute
      • Get and delete patch details
      • Get baseline details of compliance
      • Get device group details of a compliance
      • Get devices of a compliance
      • Get patch scan status of a device
      • Get patch scan status of all devices of a missing job
      • Get patches on a resource
      • Get patching status of a device
      • Get patching status of all devices in a patch configuration
      • Get resources against a baseline
      • Get resources against a baseline in a resourcegroup
      • Get, update, and delete patch baselines
      • Manage patch configuration
      • Run patch compliance check
      • Run patch configuration
      • Search patch configuration by client
      • Search patches
      • Update and delete patch compliance
    • Resource Management
      • Change WSUS settings
      • Create and update device groups
      • Create or update service group
      • Create resource note
      • Create site
      • Create tenant custom attribute type and values
      • Creates resource
      • Decommission a resource
      • Delete resource by resource type
      • Enable and disable client resource decommission
      • Get and delete device management policy
      • Get child resources and device groups
      • Get child resources and service groups
      • Get client custom attributes
      • Get console recording details of resources.
      • Get decommissioned resource data
      • Get device custom attributes of a device
      • Get latest antivirus definitions on resources
      • Get minimal details of device groups
      • Get minimal details of service groups
      • Get minimal resource details
      • Get minimal resource type details
      • Get minimal site details
      • Get private locations for synthetics
      • Get public locations for synthetics
      • Get resource applications
      • Get resource availability
      • Get root level device groups
      • Get root-level service groups
      • Get service availability
      • Get service group custom attributes
      • Get topology data by relationships
      • Get warranties
      • Link service group
      • Manage child resource for service group
      • Manage child resources for device groups
      • Manage client custom attributes
      • Manage custom attributes for devices
      • Manage custom attributes for service groups
      • Manage device groups
      • Manage device management policy
      • Manage device warranty
      • Manage resource availability rule
      • Manage resource dependency
      • Manage resources
      • Manage service group
      • Manage site
      • Manage tenant custom attributes
      • Manages remote consoles of the resource.
      • Manages resources for the Site.
      • Run device management policy
      • Search assigned entities by attribute
      • Search decommissioned resources
      • Search device management policy
      • Search resource notes
      • Search resources
      • Search sites
      • Search tenant custom attribute types and values
      • Unassign custom attributes for a resource
      • Unlink child service group
      • Update custom attribute value description
      • Update resource note
    • Tenancy and Access Controls
      • Activate or deactivate client
      • Activate user
      • Change password
      • Create and get credential set
      • Create and search user group
      • Create client
      • Create client notes
      • Create role
      • Create user
      • Get alert technologies
      • Get ARM cloud resources
      • Get AWS cloud resources
      • Get channels
      • Get countries
      • Get custom branding
      • Get Google cloud resources
      • Get minimal details of client credential sets
      • Get minimal details of clients
      • Get minimal details of device credential sets
      • Get minimal details of users
      • Get partner details
      • Get tenant NOCs
      • Get timezones
      • Get user login history
      • Manage client note
      • Manage credential set by ID
      • Manage role
      • Manage user groups
      • Manage users for user group
      • Search clients
      • Search for client notes
      • Search permission sets
      • Search roles
      • Search tenant users
      • Update and get client details
      • Update and get user details
    • Tickets
      • Add response to a problem
      • Add response to a service request
      • Add response to a time bound request
      • Add response to an incident
      • Add response to change request
      • Add response to task
      • Close change request
      • Close incident
      • Close problem
      • Close service request
      • Close task
      • Close time bound request
      • Create and get ticket notes
      • Create change request
      • Create change request categories
      • Create incident
      • Create incident categories
      • Create problem
      • Create problem categories
      • Create service request
      • Create service request categories
      • Create task
      • Create time bound request
      • Download change request response attachment
      • Download incident response attachment
      • Download problem response attachment
      • Download service request response attachment
      • Download task response attachment
      • Download time bound request response attachment
      • Get activity log of a change request
      • Get activity log of a problem
      • Get activity log of a service request
      • Get activity log of a task
      • Get activity log of a time bound request
      • Get activity log of an incident
      • Get change request custom form
      • Get change request responses
      • Get custom field
      • Get custom fields
      • Get incident custom form
      • Get incident responses
      • Get problem custom form
      • Get problem responses
      • Get service desk list of categories
      • Get service request custom form
      • Get service request responses
      • Get SLA policy
      • Get task responses
      • Get ticket status change reasons
      • Get time bound responses
      • Get time-bound request custom form
      • Manage change request
      • Manage forward mapping
      • Manage incident
      • Manage incident business impact
      • Manage incident urgency
      • Manage problem
      • Manage reverse mapping
      • Manage service request
      • Manage ticket notes by ID
      • Search change requests
      • Search incidents
      • Search problems
      • Search service requests
      • Search SLA policies
      • Search tasks
      • Search time bound requests
      • Update and get tasks
      • Update and get time bound request
      • Update change request category
      • Update incident business impact
      • Update incident category
      • Update problem category
      • Update service request category
      • Update urgency
  • Integrations
    • Platform Integrations
      • Password Management
        • CyberArk
        • ManageEngine Password Manager Pro (PMP)
      • SSO
        • ADFS
        • Azure AD
        • Centrify
        • Okta
        • OneLogin
        • PingOne
      • Duo Security
      • Exports
        • AWS S3
        • Azure Blob Storage
    • Discovery and Monitoring Integrations
      • Alibaba Resources
        • Install Alibaba Cloud integration
        • Discover Alibaba Cloud resources
        • Monitor Alibaba Cloud resources
      • Alibaba Supported Services
        • Alibaba Autoscaling
        • Alibaba E MapReduce
        • Alibaba ECS Instance
        • Alibaba RDS
        • Alibaba Server Load Balancer
      • AWS Resources
        • Install AWS integration using IAM
        • Install AWS integration using IAM AssumeRole
        • Install AWS integration using IAM AssumeRole and External ID
        • Discover AWS services
        • Monitor AWS services
        • Process Amazon Events
      • AWS Supported Services
        • AWS Amazon Connect
        • AWS API Gateway
        • AWS API Gateway Stage
        • AWS App Stream
        • AWS AppSync
        • AWS Athena
        • AWS Auto Scaling
        • AWS Cloud Search Domain
        • AWS CloudFront
        • AWS CloudHSM
        • AWS CloudHSM Cluster
        • AWS Code Commit Repository
        • AWS CodeBuild
        • AWS CodeDeploy
        • AWS Direct Connection
        • AWS DMS
        • AWS DMS Task
        • AWS DocumentDB
        • AWS DynamoDB
        • AWS EBS Volumes
        • AWS EC2 Instance
        • AWS ECS Cluster
        • AWS EFS
        • AWS Elastic Beanstalk
        • AWS Elastic Cache
        • AWS Elastic MapReduce
        • AWS Elastic Search Service
        • AWS Elastic Transcoder
        • AWS Elemental MediaConnect Entitlement
        • AWS Elemental MediaConnect Flow
        • AWS Elemental MediaConvert Job
        • AWS Elemental MediaConvert Job Template
        • AWS Elemental MediaConvert Preset
        • AWS Elemental MediaConvert Queue
        • AWS Elemental MediaPackage Channel
        • AWS Elemental MediaPackage HarvestJob
        • AWS Elemental MediaPackage Origin EndPoint
        • AWS Elemental MediaTailor
        • AWS EventBridge Bus
        • AWS EventBridge Rule
        • AWS Firehose
        • AWS Gamelift Alias
        • AWS Gamelift Build
        • AWS Gamelift Fleet
        • AWS Gamelift Matchmaking Configuration
        • AWS Gamelift Matchmaking RuleSet
        • AWS Gamelift Queue
        • AWS Gamelift Script
        • AWS Glue
        • AWS GuardDuty
        • AWS Inspector
        • AWS IOT
        • AWS Kinesis
        • AWS KMS
        • AWS Lamda Functions
        • AWS Lex
        • AWS Lightsail
        • AWS Load Balancer
        • AWS MQ Broker
        • AWS MSK Cluster
        • AWS MSK Cluster Broker Node
        • AWS NAT Gateway
        • AWS Neptune DB
        • AWS OpsWorks Layers
        • AWS OpsWorks Stacks
        • AWS Pipeline
        • AWS RDS
        • AWS Redshift
        • AWS Route53
        • AWS S3
        • AWS SageMaker
        • AWS SNS
        • AWS Spot Instance Requests
        • AWS SQS
        • AWS StepFunctions
        • AWS SWF
        • AWS Terraform
        • AWS Translate
        • AWS VPC
        • AWS WAF
        • AWS Workspaces
      • Azure Resources
        • Install Azure integration
        • Discover Azure resources
        • Monitor Azure resources
        • Process Azure Events
      • Azure Supported Services
        • Azure Active Directory B2C
        • Azure Analysis Services
        • Azure API Management
        • Azure App Service Environment
        • Azure App Service Plan
        • Azure Application Gateway
        • Azure Application Insights
        • Azure Automation Account
        • Azure Batch Accounts
        • Azure Batch AI Workspaces
        • Azure Blockchain Members
        • Azure Cache for Redis
        • Azure CDN Profile
        • Azure Cognitive Service Account
        • Azure Compute Disk
        • Azure Container Instances
        • Azure Cosmos DB
        • Azure Customer Insights
        • Azure Data Box Edge
        • Azure Data Factory
        • Azure Data Lake Analytics
        • Azure Data Lake Store Accounts
        • Azure DB for MariaDB
        • Azure DB for MySQL
        • Azure Device Provisioning Service
        • Azure Event Grid
        • Azure EventHub Namespace
        • Azure ExpressRoute
        • Azure Front Door
        • Azure HD Insight Cluster
        • Azure Hosting Environment MultiRole Pool
        • Azure Insights Autoscale Settings
        • Azure Integration Service Environment
        • Azure IOT Central
        • Azure IOT Hub
        • Azure Key Vault
        • Azure Kusto Cluster
        • Azure Load Balancer
        • Azure Local Network Gateway
        • Azure Logic App
        • Azure MachineLearning CommitmentPlan
        • Azure MachineLearning Workspace
        • Azure Media Services
        • Azure Network Connection
        • Azure Network Interface
        • Azure Network Security Groups
        • Azure Network Watcher
        • Azure Notification Hub
        • Azure Operational Insights Workspace
        • Azure Operations Management Solution
        • Azure Portal Dashboard
        • Azure PostgreSQL Server
        • Azure PostgreSQL Server Group
        • Azure PostgreSQL Serversv2
        • Azure Public IP Address
        • Azure Queue Storage
        • Azure Recovery Services Vault
        • Azure Relay
        • Azure Restore Point Collections
        • Azure Route Table
        • Azure Scheduler Job Collection
        • Azure Search Service
        • Azure Service Bus
        • Azure Service Fabric Cluster
        • Azure SQL Database
        • Azure SQL Elastic Pool
        • Azure SQL Managed Instance
        • Azure Storage Volume
        • Azure Stream Analytics
        • Azure Synapse Workspace
        • Azure Terraform
        • Azure Traffic Manager Profiles
        • Azure Virtual Machine
        • Azure Virtual Machine Scale Set
        • Azure Virtual Network Gateways
        • Azure Virtual Networks
        • Azure Website
        • Azure Website Slot
      • GCP Resources
        • Install Google Cloud integration
        • Discover Google Cloud resources
        • Monitor Google Cloud resources
        • Process Google Cloud Events
      • GCP Supported Services
        • Google Appengine Instance
        • Google Appengine Service
        • Google Appengine Version
        • Google BigQuery
        • Google BigTable
        • Google Cloud Composer Environment
        • Google Cloud DNS Managed Zone
        • Google Cloud Functions
        • Google Cloud Memorystore for Redis
        • Google Cloud Router
        • Google Cloud Run Services
        • Google Cloud Spanner Instance
        • Google Cloud SQL
        • Google Cloud Storage
        • Google Cloud Task Queue
        • Google Cloud TPU
        • Google Compute Engine
        • Google Container Cluster
        • Google Dataflow
        • Google Dataproc Cluster
        • Google Filestore
        • Google Firebase
        • Google Load Balancer
        • Google Machine Learning Job
        • Google Machine Learning Version
        • Google PubSub Subscription
        • Google PubSub topic
        • Google Terraform
        • Google VPN Gateway
      • Cloud Native Resources
        • containerd
        • CRI-O
        • Grafana Datasource
        • Kubernetes
        • Kubernetes Metrics
        • Mesosphere DC/OS
        • Prometheus Metrics
      • Cloud Native Supported Services
        • Apache
        • Apache ActiveMQ
        • Apache CouchDB
        • Apache HBase
        • Apache Hive
        • Apache Kafka
        • Apache Solr
        • Apache Spark
        • Apache Tomcat
        • Cassandra
        • CockroachDB
        • Consul
        • CoreDNS
        • Elasticsearch
        • Etcd
        • EventStoreDB
        • FastCGI Process Manager
        • HAProxy
        • Harbor
        • HDFS DataNode
        • HDFS Namenode
        • Jboss / WildFly
        • Kong
        • Kubernetes API server
        • Kubernetes Controller
        • Kubernetes DNS
        • Kubernetes Kube-state
        • Kubernetes Kubelet
        • Kubernetes Metrics Server
        • Kubernetes Scheduler
        • Kyoto Tycoon
        • Lighttpd
        • Linkerd
        • Memcached
        • MongoDB
        • Monit
        • MySQL
        • Neo4j
        • NGINX
        • NGINX Ingress Controller
        • OracleDB
        • PgBouncer
        • Postfix
        • PostgreSQL
        • PowerDNS Recursor
        • RabbitMQ
        • Redis
        • Riak
        • Squid
        • Traefik
        • Twemproxy
        • Zookeeper
      • Compute
        • Cisco HyperFlex
        • Cisco UCS
        • Citrix XenServer
        • Hyper-V
        • Nutanix
        • VMware
      • Exports
        • AWS EventBridge
        • Webhook Integration
      • Network
        • Brocade Network Advisor
        • Contrail Controller
        • Cradlepoint
        • Meraki
        • NEC IP-PBX
        • Polycom Trio 8800 AV
        • Viptela
        • Wireless LAN Controller
      • Storage
        • EMC CLARiiON
        • EMC RPA
        • EMC VMAX
        • EMC VNX
        • EMC VNXe
        • EMC VPLEX
        • EMC XtremIO
        • Hitachi HCI
        • Hitachi HNAS
        • Hitachi VSP
        • Hitachi VSP Ops Center Analyzer
        • Hitachi VSP Tuning Manager
        • HP EVA
        • IBM Storwize
        • NetApp Cluster
        • NetApp Filer
        • Pure Storage
    • Event Management Integrations
      • Collaboration
        • Slack
      • Configuration Automation
        • How to Set up an Automation Integration
        • Ansible Integration
      • Custom Integration
        • How to Set up a Custom Integration
        • Custom Integration for Multiple Tenants
        • Custom integration framework for webhook integration
      • Third-party Events
        • AppDynamics
        • Datadog
        • Dynatrace
        • ElasticLog
        • Email Alerts
        • Logz.io
        • Micro Focus Operations Manager i
        • New Relic
        • Operations Management Suite (OMS)
        • Pingdom
        • Prisma Public Cloud
        • Prometheus
        • Site24x7
        • SolarWinds Orion
        • Splunk
        • Stackdriver
        • Sumo Logic
        • Sysdig
        • System Center Operations Manager (SCOM)
        • ThousandEyes
        • Zabbix
      • Ticketing and ITSM
        • ServiceNow
          • ServiceNow - Standard Method
          • ServiceNow - ServiceNow Store Method
          • ServiceNow Business Rule Script
          • ServiceNow Business Rule Script - CI
        • Autotask
        • BMC Remedy
        • CA Service Desk Manager
        • Cherwell
        • ConnectWise
        • Email Requests
        • Freshservice
        • JIRA
        • ManageEngine ServiceDesk Plus
        • Zendesk
    • Monitoring Integration Failures
    • Uninstalling Integrations
  • Introduction
    • Getting Started
    • Concepts
    • Architecture Component Model
    • Architecture Process Model
    • Architecture Deployment Model
    • Glossary
    • Documentation Map
  • Platform
    • Platform Feature Guides
      • Account Management
        • Product Packages
        • Accounts
        • My Profile
        • Clients
        • Users
        • User Groups
        • Roles
        • Permission Sets
        • Rosters
        • Branding
      • Authentication
        • Two-Factor Authentication
        • Single Sign-On
        • Duo Security
      • Resource Management
        • Create Device Management Policies
        • Edit Device Management Policies
        • Delete Device Management Policies
        • View Device Management Policies
        • Decommission Resources
        • Custom Attributes
        • Group Resources by Location
        • Group Resources by Attributes
        • View Resources
      • Security and Data Management
        • Security Reference
        • Data Retention Definitions and Policies
      • Alert Settings
        • Specify Alert Action
        • Create Alert Views
        • Create Alert Reports
        • Create a Notification Template
        • Filter Alerts
        • Create a Training File
        • Time Series Forecasting
        • Schedule Periodic Maintenance
        • Search for an Alert
      • Dashboards
        • Classic Dashboard
          • Create
          • View
          • Edit
          • Delete
          • Clone
          • Set Default Dashboard
          • Share and Unshare
          • Share Dashboard Link
          • Introduction to Widgets
          • Create a Widget
        • Dashboard 2.0
          • Dashboard 2.0 Menu
          • Manage Dashboard 2.0
          • PromQL Query Builder Usage
      • Tickets
        • Service Desk
        • Service Requests
        • Incidents
        • Problem Entities
        • Change Requests
        • Tasks
        • Time-bound Entities
        • Service Level Agreements
        • Business User
      • Reports
        • Standard Reports
        • Custom Reports
      • Service and Topology Maps
        • Service Maps
        • Topology Explorer
        • Integrate Topology Explorer and Service Maps
      • Knowledge Base
      • Exports
        • Set up Batch Export
        • Set up Streaming Export
        • JSON Schema Reference - Alerts
      • Cloud Spend Management
      • Remote Consoles
        • Enable Remote Console Modules
        • Launch Browser Consoles
        • Access Clipboards in Browser Consoles
        • Transfer Data and Files in Browser Consoles
        • Launch Admin Consoles
        • Playback Audit Recordings
      • Network Configuration Backup
      • Platform Health Monitor
      • Logging
        • Syslog Event Logging Overview
        • Set up Syslog Event Logging
        • Install Syslog Adapter on Cluster Gateway
        • Set up Windows Event Logging
        • Log File Reference
      • SNMP Traps
      • Advanced Query Language
        • Advanced Query Language Quick Start
        • Advanced Query Language Reference
    • Agents
      • Agent Connectivity Requirements
      • Get Agent Version
      • Deploy Agents on Linux
        • Prerequisites
        • Install a Root User Agent
        • Install a Default Non-root User Agent
        • Install a Non-root Custom User Agent
        • Install an Agent using a Python Deployment Script
        • Install an Agent using a Shell Deployment Script
        • Deploy Agents on Multiple Servers
        • Deploy Agents using Docker
        • Uninstall an Agent
      • Deploy Agents on FreeBSD
        • Prerequisites
        • Install a Root User Agent
        • Install an Agent using a Python Deployment Script
        • Install an Agent using a Shell Deployment Script
        • Uninstall an Agent
        • Constraints
      • Deploy Agents on Windows
        • Prerequisites
        • Deploy an Agent using an EXE file
        • Deploy an Agent using an MSI file
        • Deploy an Agent on Multiple Servers with Group Policy
        • Multiple-server Deployment using the Windows Agent Deployment Tool
        • Uninstall an Agent
      • Deploy Agents using Gateways
      • Update Agents
      • Manage Agents with Ansible
      • Enable Agent Self-Monitoring
      • Manage Change Detection
      • Agent Log Files
      • Agent Troubleshooting
    • Gateways
      • Deployment Requirements
      • Gateway Security
      • Login Accounts
      • Proxy Settings
      • External Proxy Settings
      • SSL certificates
      • Configure Syslog Settings
      • Gateway Cluster
        • Set Up a Single-node Cluster
        • Set Up a Multi-node Cluster
        • Upgrade Gateway Firmware
        • Troubleshooting
      • Deploy Gateways on AWS
      • Deploy Gateways on Azure
      • Deploy Gateways on GCP
      • Deploy Gateways on Windows
      • Deploy Gateway on VMware vSphere
      • Register a Gateway
      • Update Gateway Firmware
  • Reference
    • Reference
      • Instrumentation Reference
      • Support Matrix
      • Recommended Templates
      • Metric Token and Static Macro Reference
      • Agent and Agentless Capabilities
      • Public IP Addresses
    • Release Notes
      • Release Calendar
      • Summer 2021 (v10) Weekly Updates
      • Summer 2021 (v10) Update
      • Spring 2021 (v9) Weekly Updates
      • Spring 2021 (v9) Update
      • Fall 2020 (v8) Weekly Updates
      • Fall 2020 (v8) Update
      • Summer 2020 Weekly Updates
      • Summer 2020 Update
      • Winter 2020 Update
    • Deprecation Notices
      • Spring 2022
      • Fall 2021
      • Summer 2021
      • Spring 2021
      • Fall 2020
      • Summer 2020
  • Search Results
  • Solutions
    • Discovery
      • Create a Discovery Profile
      • Edit a Discovery Profile
      • Delete a Discovery Profile
      • View a Discovery Profile
      • Create an Agent Management Profile
      • Scan Resources
      • Container Discovery Control
      • SNMP Discovery
      • SSH Discovery
      • WMI Discovery
      • Microsoft Windows
    • Template-based Monitoring
      • Create a Monitor
      • Copy a Monitor
      • Import and Export a Monitor
      • Search for a Monitor
      • Create a Metric
      • View Metrics
      • Import and Export Metrics
      • Search for a Metric
      • Create a Template
      • Assign a Template
      • Copy a Template
      • Add a Filter
      • Define a Threshold
    • Synthetic Monitoring
      • Create Synthetic Monitors
      • Assign Synthetic Monitor Templates
      • View
      • Edit
      • Delete
      • Move to Scheduled Maintenance
      • Customize Metric Thresholds
      • Monitor through Proxy Servers
      • Monitor from Private and Public Locations
      • Synthetic Monitor Troubleshooting
    • Monitors
      • Synthetic Monitors
        • HTTP/HTTPS
        • DNS
        • PING
        • SIP
        • TCP
        • UDP
        • IMAP
        • POP3
        • SMTP
        • RTT
        • SSL
        • FTP
        • SCRIPT – HTTP Transaction
          • Transaction Steps
          • Selenium IDE Usage
          • Python Synthetic Transaction Examples
      • Application Monitors
        • IBM MQ
        • JMX
        • Memcached
        • SNMP Monitors
          • SNMP Monitors with Collector Type SNMP
          • SNMP Monitors with Collector type SNMP Extended
          • SNMP Extended Script Example
          • SNMP Reference
      • OS Monitors
        • Agent-based Templates
        • Process Statistics
        • StatsD
        • Linux Services
        • Windows Services
        • Linux Disk State
        • File Check
        • File Size
        • Linux File Integrity
        • Log Files
        • TCP Connection Statistics
        • TCP Port
        • Windows and Linux NFS Mount Point Monitoring
      • Database Monitors
        • Cloud Databases
        • Cassandra
        • CockroachDb
        • Couchbase
        • CouchDB
        • DB2
        • MongoDB
        • MS SQL
        • MySQL
        • OracleDB
        • PostgreSQL
        • Sybase
      • Unified Communications and Netflow
        • Unified Communications
        • Netflow
      • Custom Monitors
        • Agent-based G1 Custom Monitors
        • Agent-based G2 Custom Monitors
        • Bash
        • Python
        • PowerShell
      • Agentless Monitors
        • PowerShell
        • Remote Script Executor
        • Secure Shell (SSH)
    • Alert Management
      • Alert Enrichment
        • Alert Enrichment Examples
        • Add Alert Enrichment
        • Create an Alert Enrichment Policy
        • Delete a Policy
        • Edit a Policy
        • Enable or Disable a Policy
      • Alert Correlation
        • Alert Correlation Policies
        • Alert Correlation Training File
        • Inferences
        • Machine Learning Status
      • First Response
        • Create a Partner-level First Response Policy
        • Create a Client-level First Response Policy
        • Edit a First Response Policy
        • Copy a First Response Policy
        • Delete a First Response Policy
      • Alert Escalation
        • Create an Alert Escalation Policy
        • Create a Learning-based Escalation Policy
        • Edit an Alert Escalation Policy
        • Copy an Alert Escalation Policy
        • Delete an Alert Escalation Policy
        • Machine Learning Status
      • Alert Prediction
        • Create an Alert Prediction Policy
        • View Alert Prediction Policies
        • Edit a Policy
        • Delete a Policy
        • Enable or Disable a Policy
        • View Predicted Alerts by Seasonal Groups
        • View Predicted Alerts for a Policy
    • Remediation and Automation
      • Process Definition
        • Get Started with Process Definition
        • User Interface Elements
        • Process Automation Variables
        • Define a Process
        • Define a Patch Management Process
        • View Process Definitions
        • Edit Process Definitions
        • Copy Process Definitions
        • Remove Process Definitions
        • Process Definition Reference
      • Process Instances
        • Running Instances
          • View Running Instances
          • View Running Instance Process Details
          • View Running Process Details
          • Retry a Failed Task
          • Cancel a Running Instance
        • Recently Completed
          • View Completed Instances
          • View Completed Process Instance Details
          • View Completed Process Details
      • Patch Management
        • Approve Patches
        • Configure Patch Compliance
        • View Patch Compliance
        • Configure Patch Notifications
        • Configure Patch Schedules
        • View Patch Schedules
        • Install Applications
        • Create Application Scan Job
        • Update Application Version
        • View Patch Summaries
        • Create a Patch Baseline
        • Set up Integration to Install a Patch Feed
        • Rate Patches
        • Create Job for Missing Patches
        • View Resources with Missing Patches
        • View Missing Patches in Resource Management
      • Jobs and Scripts
        • Create Jobs
        • Create Scripts
    • Blog
    • Support
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