You can connect the gateway using an external proxy without a direct internet connection between the gateway and the cloud. In this deployment scenario, the gateway resides behind the external proxy server within your network, and all communication between the gateway and cloud is facilitated using the proxy server.

By default, the gateway is configured with Direct connection to the Internet.

The following options are provided for configuring the external proxy setting on the gateway.

Configure a proxy using the UI

  1. Go to the gateway web user interface at https://<gatewayIPAddress>:5480.
  2. Log in with administrator user account credentials.
  3. Go to Administrative Menu -> Network -> Network Connection Settings.
  4. Select Manual proxy configuration.
  5. Enter the external proxy server IP, port, username, and password. Username and password are optional.
  6. Click SAVE.

Configure a proxy using the command line

  1. Establish an SSH session on the gateway.
  2. Log in with administrator user account credentials.
  3. Go to the Network section and navigate to Proxy Setting.
  4. Select Manual proxy configuration.
  5. Enter the external proxy server IP, port, username, and password. Username and password are optional.
  6. Click SAVE.

Chaining multiple proxies

You can connect one or more chained proxies between the gateway and the cloud, where the gateway is used for registration but the proxies are not registered. The proxies can be other gateways but best practice is to use an external proxy server in the customer network instead of another gateway. To configure a gateway as a proxy:

  1. Go to the gateway web interface at https://<GatewayIP>:5480.
  2. Log in using your administrator user account credentials.
  3. Go to Administrative Menu > Network > Network Connection Settings.
  4. Select Manual proxy configuration.
  5. Enter the external proxy server IP address, port number, username, and password. Username and password are not mandatory.
  6. Click SAVE.