The gateway is deployed in the Azure Cloud environment to monitor and manage your resources.


Get the Azure blob container URI link to download the Azure Gateway VHD:

  1. Go to Setup > Downloads > Gateway.
  2. On the Azure Blob Container widget, click Copy Link to copy the Azure blob container URI link.

Use this link to set up the gateway with Storage Explorer.

Step 1: Create a resource group

A resource is a manageable item that is available through Azure. Virtual machines, storage accounts, web apps, databases, and virtual networks are examples of resources.

Resource groups include resources that you want to manage as a group.

  1. Log into the Azure account where you want to install the gateway.
  2. On the left pane, click Resource groups.
  3. From the Resource groups screen, click +Add.
  4. Enter the Resource group name, select the required Resource group location, and click Create.
  5. Verify that the Resource Group was created.

Step 2: Create a storage account in the resource group

  1. On the left pane, click Storage accounts and click +Add.
  2. Select the resource group that you created for the gateway and click Review and Create.

Step 3: Set up a gateway with Storage Explorer

  1. Install Storage Explorer.
  2. Open Azure Storage Explorer and add the Azure account (the same account that you created in previous steps).
  3. Go to Storage account and select the storage account that was created.
  4. Click the Connection icon to launch the Connect to Azure Storage screen.
  5. Select the Use a shared access signature (SAS) URI option and click Next.
  6. On the Attach with SAS URI screen, copy the Azure Blob Container URI link you copied in the (provided by support) and click Next.
  7. Click Connect to download the VHD file.
  8. Copy the gateway VHD file from the blob container to the Azure account blob container that you created.

Step 4: Create an image

Azure allows you to define VM images or use pre-defined images. These images can be used to create one or more VM instances that look alike.

  1. On the left pane, click +Create a resource.

  2. Enter Image in the search bar.

  3. Click Create.

  4. On the Create Image page, enter:

    NameUnique gateway name
    SubscriptionAccount for spining up the gateway
    Resource GroupResource created for the gateway
    LocationResource location
    OS diskLinux
    Storage BlobDownloaded gateway VHD file
  5. Click Create for the downloaded gateway VHD file.

  6. Verify that the new image is created.

Step 5: Deploy a VM

  1. From Images list, click the name of the image for the VM.

  2. Click +Create VM.

  3. Enter:

    Resource GroupResources created for the gateway
    Virtual Machine NameUnique VM name
    ImageGateway image created
    SizeMinimum requirement is two vCPUs and 4GB memory
    Authentication TypePassword or SSH public key
  4. Click Next.

  5. On the disk screen, specify Premium SSD for the OS disk type and click Next.

  6. Go to NIC network security group > Advanced and ensure that port 22 and port 5480 are allowed on the gateway. These ports are required for accessing the web and serial user interface.

  7. Click Next.

  8. (Optional) Configure Advanced and Tags and click Review + Create.

  9. From the Validation screen, click Create.

You can now register the gateway.

Step 6: Create a management profile

  1. Go to Setup > Resources > Management Profiles.
  2. Click +Add to create a profile.
  3. From the Management Profile page, select the Client Name for gateway registration.
  4. Select Gateway for the Profile type.
  5. Enter a Profile Name.
  6. Enter a Profile Description and click Submit. The activation token is automatically generated.
  7. In the Management Gateway Details section, click Copy to copy the activation token.

Step 7: Configure the gateway registration

After creating a management profile, configure the gateway registration using one of the following methods:

  • Gateway administration console
  • Gateway web user interface

Configure with the administration console

  1. Log into the gateway VM with provided username and password. For default login credentials to log into the administration console, contact support.

  2. From the left pane, click General.

  3. Verify that the Registration Status is Not Registered and the Tunnel Status is Not Established.

    During the installation of the gateway, the first screen prompts you to set a hostname for the gateway. If the hostname is not provided, the gateway is identified based on the MAC Address that is displayed across the user interface.

  4. Click Network, select Use Static IP address and click Save.

  5. To configure the gateway to use Proxy, use CTRL+P to navigate to Proxy Settings. By default, Direct connection to the Internet is selected.

  6. Enter the server ( information and enter the activation token.

  7. Click Update Now to register the gateway.

  8. Verify that the gateway is registered.

Configure with the web user interface

  1. On the web browser, enter the URL using the following syntax: https://<enter Gateway IP address>:5480.
  2. From the gateway login screen, provide a default username and password.
  3. Click Network. If required, clear the Obtain an IP Address from DHCP selection and enter the static address.
  4. (Optional) Enter VLAN, Static Routing, Proxy information.
  5. From the Administration menu, click Registration and enter the activation token.
  6. Enter the SaaS endpoint details ( and click Activate.
  7. Verify that the Registration Status displays a Registered and Success status.