Resource actions

You can perform the following resource actions. These options are displayed based on the type of resource.

To view these options, click ACTIONS dropdown in the upper-right corner of the screen.

Resource actions slide-out

ActionDescription/Steps
EditEdit resource details like Resource Type, Alias Name, Description, IP Address, Alternate IP, Serial Number, Purchase Date, Warranty Expiration Date, Keyboard Type, Encoding Type.
Some fields like Host Name, Resource Name, Make, Model, DNS Name, Operating System, Site cannot be modified. These are read-only fields.
Re-SyncThis option will re-discover the resource attributes in the background.
Assign Custom AttributeAllows you to assign custom attribute(s) to the resource.
Follow these steps to assign custom attribute(s):
  1. Click ACTIONS → Assign Custom Attribute.
  2. Select name and corresponding value from the dropdowns.
  3. Click ASSIGN CUSTOM ATTRIBUTE.
Assign CredentialAllows you to assign credential(s) to the resource.
Follow these steps to assign credential(s):
  1. Click ACTIONS → Assign Credential.
  2. Select credential(s) in ASSIGN CREDENTIALS window and click SUBMIT.
To learn how to add a credential, see Credentials.
UnmanageThis option will unmanage the device. Alerts associated with the device will become "Obsolete" and will be available in alert dashboard for a period of 3 months from current date.
Agents on the device will be uninstalled.
To unmanage the device:
  1. Click ACTIONS → Unmanage.
  2. Click YES.
Add NoteThis option will add a note to the resource.
To add a note:
  1. Click ACTIONS → Add Note.
  2. From the Add Note popup window that shows the selected resource, enter the subject for the note and the description. Set the validity for the note from the calendar.
  3. Click ADD NOTE. The note is assigned and a confirmation message appears.
The NOTES count is updated and displayed.
You can click the NOTES count to add, edit, or remove note(s).
To add a note:
  1. Click +NOTE and follow the steps mentioned above to add a note.
To edit a note:
  1. Click EDIT.
  2. In the EDIT NOTE window, edit the required fields and click SAVE.
    The note is updated and a confirmation message appears.
To remove a note:
  1. Click REMOVE.
Copy IDThis option will copy the Resource UUID to the clipboard.
DeleteThis option will delete the selected resource.
  • After removal, resource must be on-boarded again.
  • Device mapped to Master Agent will not be deleted if there is a management profile assigned to it.
  • Alerts associated with the device will become "Obsolete" and will be available in alert dashboard for a period of 3 months from current date.
  • For resources that have an agent installed, this will remove the agent from the host machine in addition to removing the resource from OpsRamp.
To delete resource:
  1. Click ACTIONS → Delete.
  2. Click YES.
Launch Remote SessionThis option appears only if Agent/Gateway is installed on the resource. It is applicable for Classic Gateway, Windows and Linux devices.
To launch remote session:
  1. Click ACTIONS → Launch Remote Session.
  2. Enter the information in the Launch Remote Session popup window.
  3. Click LAUNCH and execute the file that is downloaded on your local computer.
Add Maintenance WindowThis option allows you to schedule maintenance window on a resource.
To schedule a maintenance window:
  1. Click ACTIONS → Add Maintenance Window.
    The Add Maintenance Window popup dialog box is displayed.
  2. For more information on how to schedule a maintenance window, see Scheduled Maintenance.
View TopologyThis option allows you to view topology map for the resource selected.
To view topology map:
  1. Click ACTIONS → View Topology. The Topology Explorer is displayed with the resource and its connected nodes.
For more information on topology maps, see Topology Maps.
View LogsThis option allows you to view activity logs related to the resource.
To view activity logs:
  1. Click ACTIONS → View Logs.
    The Activity Logs screen is displayed.
The screen contains information related to Policy logs and Audit logs.