Windows log files
| File Name | Agent | Gateway |
|---|---|---|
| C:\Program Files (x86)\OpsRamp\Agent\log\agent.log Data logged by the opsramp-agent process for all the agent functions | X | |
| C:\Program Files (x86)\OpsRamp\Agent\log\shield.log Data logged by the opsramp-shield process when checking the agent health status | X | |
| C:\Program Files (x86)\OpsRamp\Agent\log\agentsockipc.log Alert data sent to the agent using the agentsockipc interprocess communication binary | X | |
| C:\Program Files\OpsRamp\Gateway\log\vprobe.log Gateway feature-related logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\vprobe-tls-comm.log Gateway/cloud connectivity-related logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\vprobe-notify.log Gateway alert-related logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\vprobe.out Gateway error logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\GatewayUpdaterApiRequest.log Gateway/cloud connectivity-related logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\vprobe-nativebridge.log Vprobe service executed native command logs | X | |
| C:\Program Files\OpsRamp\Gateway\log\shield.log Sheild process data acquired when checking the gateway process status | X |
Linux log files
| File Name | Agent | Gateway | Synthetics |
|---|---|---|---|
| /var/log/opsramp/agent.log Data logged by the opsramp-agent process for all the agent functions | X | ||
| /var/log/opsramp/shield.log Data logged by the opsramp-shield process when checking the agent health status | X | ||
| /var/log/opsramp/agentsockipc.log Alert data sent to the agent using the agentsockipc interprocess communication binary | X | ||
| /home/admin/logs/adminui.log Actions performed on the admin UI | X | ||
| /home/admin/logs/serialui.log Actions performed using the serial UI from the gateway console | X | ||
| /var/log/app/vprobe.log Gateway feature-related logs, including monitoring, discovery, and vprobe service | X | ||
| /var/log/app/vprobe-tls-comm.log Gateway/cloud connectivity-related logs | X | ||
| /var/log/app/vprobe-notify.log Gateway alerts and message acknowledgement logs | X | ||
| /var/log/app/vprobe.out System out logs and stack traces | X | ||
| /var/log/squid/access.log Squid Proxy logs | X | ||
| /var/log/clamav/freshclam.log Clam AV antivirus logs | X | ||
| /var/log/nginx/access.log NGINX web server logs | X | ||
| /var/fw/upgrades.log Gateway firmware update logs | X | ||
| /var/log/syslog Operating system syslog logs | X | ||
| /var/log/processwrapper.log Vprobe service executed native command logs | X | ||
| /var/log/webprobe/webprobe.log Synthetic operations logs | X |
Gateway Linux log files
| File Name | SIP Synthetics |
|---|---|
| /var/log/synthetic-collector/vsipagent.log SIP synthetics logs | X |
| /var/log/synthetic-collector/vblagent.log SIP synthetics logs | X |