Change Request Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "CHG0000348242",
            "subject": "change request subject",
            "description": "change request desc",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0000007086",
                "loginName": "ClientAIOPS",
                "lastName": "A",
                "firstName": "satya",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "mobileNumber": "+91 7995581147",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 843,
                "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                "name": "usergroup",
                "description": "",
                "createdTime": "2018-07-06T09:56:15+0000",
                "updatedTime": "2019-09-29T06:08:00+0000"
            },
            "devices": [
                {
                    "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                    "name": "vapp05-sjc",
                    "hostName": "vapp05-sjc",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                },
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "hostName": "app08",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                }
            ],
            "customFields": [
                {
                    "id": "UDF0000005361",
                    "classCode": "CHANGE",
                    "displayLabel": "customdate",
                    "name": "customdate_5361",
                    "fieldType": "TYPE_DATETIME",
                    "mandatory": false,
                    "editable": true,
                    "description": "raju",
                    "value": "2021-05-01T03:49:00+0000",
                    "defaultValue": "2021-05-01T09:19:00+0000",
                    "customField": true
                }
            ],
            "cc": "test@abc.com",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "category": {
                "id": 4501,
                "uniqueId": "SCAT-1063814d-c334-4dad-aedc-dcd6517affb3",
                "name": "210_TestCategory_210"
            },
            "alertIds": [],
            "reOpenCount": 0,
            "estimatedHours": 0,
            "timeSpent": 0,
            "estimatedMinutes": 0,
            "createdDate": "2022-02-08T07:32:16+0000",
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:32:16+0000",
            "priorityUpdatedBy": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:32:16+0000",
            "statusUpdatedBy": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:32:16+0000",
            "slaDetails": {
                "resolutionTime": 14,
                "responseTime": 0,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "resources": [
                {
                    "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                    "name": "vapp05-sjc",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "vapp05-sjc",
                    "resourceName": "",
                    "aliasName": ""
                },
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "app08",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:32:16+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "mapping": false,
            "changeType": "Normal",
            "changePlan": "Change Plan",
            "rollbackPlan": "Rollback Plan",
            "testPlan": "Test Plan",
            "plannedStart": "2022-02-08T07:31:00+0000",
            "plannedEnd": "2022-02-28T08:31:59+0000",
            "workStart": "2022-02-14T07:31:00+0000",
            "workEnd": "2022-02-22T08:31:59+0000"
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "customFields",
        "cc",
        "createdUser",
        "category",
        "alertIds",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "resources",
        "statusFlow",
        "originalTicketId",
        "lastUpdatedBy",
        "attachedArticles",
        "mapping",
        "changeType",
        "changePlan",
        "rollbackPlan",
        "testPlan",
        "plannedStart",
        "plannedEnd",
        "workStart",
        "workEnd"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "CHG0000348242"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "change request subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "change request desc"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/requester/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000007086",
                    "loginName": "ClientAIOPS",
                    "lastName": "A",
                    "firstName": "satya",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "mobileNumber": "+91 7995581147",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "mobileNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000007086"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "ClientAIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "A"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "satya"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "mobileNumber": {
                    "$id": "#/properties/assignedUser/properties/mobileNumber",
                    "type": "string",
                    "title": "The mobileNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "+91 7995581147"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 843,
                    "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                    "name": "usergroup",
                    "description": "",
                    "createdTime": "2018-07-06T09:56:15+0000",
                    "updatedTime": "2019-09-29T06:08:00+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime",
                "updatedTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        843
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "usergroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2018-07-06T09:56:15+0000"
                    ]
                },
                "updatedTime": {
                    "$id": "#/properties/assigneeGroup/properties/updatedTime",
                    "type": "string",
                    "title": "The updatedTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2019-09-29T06:08:00+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                        "name": "vapp05-sjc",
                        "hostName": "vapp05-sjc",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    },
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "hostName": "app08",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                                "name": "vapp05-sjc",
                                "hostName": "vapp05-sjc",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "customFields": {
            "$id": "#/properties/customFields",
            "type": "array",
            "title": "The customFields schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "UDF0000005361",
                        "classCode": "CHANGE",
                        "displayLabel": "raju",
                        "name": "raju_5361",
                        "fieldType": "TYPE_DATETIME",
                        "mandatory": false,
                        "editable": true,
                        "description": "raju",
                        "value": "2021-05-01T03:49:00+0000",
                        "defaultValue": "2021-05-01T09:19:00+0000",
                        "customField": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/customFields/items",
                "anyOf": [
                    {
                        "$id": "#/properties/customFields/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000005361",
                                "classCode": "CHANGE",
                                "displayLabel": "raju",
                                "name": "raju_5361",
                                "fieldType": "TYPE_DATETIME",
                                "mandatory": false,
                                "editable": true,
                                "description": "raju",
                                "value": "2021-05-01T03:49:00+0000",
                                "defaultValue": "2021-05-01T09:19:00+0000",
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "value",
                            "defaultValue",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000005361"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "CHANGE"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "raju"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "raju_5361"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_DATETIME"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "raju"
                                ]
                            },
                            "value": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/value",
                                "type": "string",
                                "title": "The value schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2021-05-01T03:49:00+0000"
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2021-05-01T09:19:00+0000"
                                ]
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "test@abc.com"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "category": {
            "$id": "#/properties/category",
            "type": "object",
            "title": "The category schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 4501,
                    "uniqueId": "SCAT-1063814d-c334-4dad-aedc-dcd6517affb3",
                    "name": "210_TestCategory_210"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/category/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        4501
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/category/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SCAT-1063814d-c334-4dad-aedc-dcd6517affb3"
                    ]
                },
                "name": {
                    "$id": "#/properties/category/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "210_TestCategory_210"
                    ]
                }
            },
            "additionalProperties": true
        },
        "alertIds": {
            "$id": "#/properties/alertIds",
            "type": "array",
            "title": "The alertIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                []
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/alertIds/items"
            }
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:32:16+0000"
            ]
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": false
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:32:16+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:32:16+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:32:16+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 14,
                    "responseTime": 0,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        14
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        0
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                        "name": "vapp05-sjc",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "vapp05-sjc",
                        "resourceName": "",
                        "aliasName": ""
                    },
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "app08",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                                "name": "vapp05-sjc",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "vapp05-sjc",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:32:16+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:32:16+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:32:16+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "changeType": {
            "$id": "#/properties/changeType",
            "type": "string",
            "title": "The changeType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Normal"
            ]
        },
        "changePlan": {
            "$id": "#/properties/changePlan",
            "type": "string",
            "title": "The changePlan schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Change Plan"
            ]
        },
        "rollbackPlan": {
            "$id": "#/properties/rollbackPlan",
            "type": "string",
            "title": "The rollbackPlan schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Rollback Plan"
            ]
        },
        "testPlan": {
            "$id": "#/properties/testPlan",
            "type": "string",
            "title": "The testPlan schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Test Plan"
            ]
        },
        "plannedStart": {
            "$id": "#/properties/plannedStart",
            "type": "string",
            "title": "The plannedStart schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:31:00+0000"
            ]
        },
        "plannedEnd": {
            "$id": "#/properties/plannedEnd",
            "type": "string",
            "title": "The plannedEnd schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-28T08:31:59+0000"
            ]
        },
        "workStart": {
            "$id": "#/properties/workStart",
            "type": "string",
            "title": "The workStart schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-14T07:31:00+0000"
            ]
        },
        "workEnd": {
            "$id": "#/properties/workEnd",
            "type": "string",
            "title": "The workEnd schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-22T08:31:59+0000"
            ]
        }
    },
    "additionalProperties": true
}

Incident Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "INC0000348217",
            "subject": "Incident Subject",
            "description": "Incident Description",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0000007086",
                "loginName": "ClientAIOPS",
                "lastName": "A",
                "firstName": "satya",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "mobileNumber": "+91 7995581147",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 843,
                "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                "name": "usergroup",
                "description": "",
                "createdTime": "2018-07-06T09:56:15+0000",
                "updatedTime": "2019-09-29T06:08:00+0000"
            },
            "devices": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "hostName": "app08",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                }
            ],
            "customFields": [
                {
                    "id": "UDF0000003023",
                    "classCode": "INCIDENT",
                    "displayLabel": "Text",
                    "name": "8hf_sp_level_3023",
                    "fieldType": "TYPE_TEXT",
                    "mandatory": false,
                    "editable": true,
                    "description": "",
                    "value": "Custom Field Example",
                    "defaultValue": "",
                    "customField": true
                },
                {
                    "id": "UDF0000005424",
                    "classCode": "INCIDENT",
                    "displayLabel": "Autodek-multilie test",
                    "name": "autodek_multilie_test_5424",
                    "fieldType": "TYPE_TEXTAREA",
                    "mandatory": false,
                    "editable": true,
                    "description": "",
                    "defaultValue": "",
                    "customField": true
                },
                {
                    "id": "UDF0000005426",
                    "classCode": "INCIDENT",
                    "displayLabel": "drop-down test",
                    "name": "drop_down_test_5426",
                    "fieldType": "TYPE_DROPDOWN",
                    "mandatory": false,
                    "editable": true,
                    "description": "",
                    "options": [
                        {
                            "label": "Auto-desk",
                            "value": "1"
                        }
                    ],
                    "defaultValue": "",
                    "customField": true
                }
            ],
            "dueDate": "2022-02-09T07:08:00+0000",
            "cc": "tester@mail.com",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "category": {
                "id": 2813,
                "uniqueId": "SCAT-32da6e89-8885-45ea-8cd5-891629832f1b",
                "name": "103_TestCategory_103"
            },
            "alertIds": [
                27338453
            ],
            "toEmail": "tester@mail.com",
            "reOpenCount": 0,
            "estimatedHours": 0,
            "timeSpent": 0,
            "estimatedMinutes": 0,
            "createdDate": "2022-02-08T07:10:20+0000",
            "parentId": "INC0000244728",
            "serviceRestoreDate": "2022-02-09T07:08:00+0000",
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:10:53+0000",
            "priorityUpdatedBy": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:10:20+0000",
            "statusUpdatedBy": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:10:20+0000",
            "slaDetails": {
                "resolutionTime": 113,
                "responseTime": 0,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "sourceEntityType": "ALERT",
            "sourceEntityTypeId": "27338453",
            "resources": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "app08",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:10:20+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "baseAlertCreatedDate": "2022-02-07T17:24:53+0000",
            "baseAlertId": "27338453",
            "mapping": false,
            "businessImpact": {
                "id": 18,
                "uniqueId": "SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a",
                "name": "sample business impact261",
                "description": "sample description"
            },
            "urgency": {
                "id": 17,
                "uniqueId": "SURG-8da59698-d2e3-435c-8ce7-5709df5c571c",
                "name": "sample urgency311",
                "description": "sample description"
            }
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "customFields",
        "dueDate",
        "cc",
        "createdUser",
        "category",
        "alertIds",
        "toEmail",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "parentId",
        "serviceRestoreDate",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "sourceEntityType",
        "sourceEntityTypeId",
        "resources",
        "statusFlow",
        "originalTicketId",
        "lastUpdatedBy",
        "attachedArticles",
        "baseAlertCreatedDate",
        "baseAlertId",
        "mapping",
        "businessImpact",
        "urgency"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "INC0000348217"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Incident Subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Incident Description"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000007086",
                    "loginName": "ClientAIOPS",
                    "lastName": "A",
                    "firstName": "satya",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "mobileNumber": "+91 7995581147",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "mobileNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000007086"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "ClientAIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "A"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "satya"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "mobileNumber": {
                    "$id": "#/properties/assignedUser/properties/mobileNumber",
                    "type": "string",
                    "title": "The mobileNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "+91 7995581147"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 843,
                    "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                    "name": "usergroup",
                    "description": "",
                    "createdTime": "2018-07-06T09:56:15+0000",
                    "updatedTime": "2019-09-29T06:08:00+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime",
                "updatedTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        843
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "usergroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2018-07-06T09:56:15+0000"
                    ]
                },
                "updatedTime": {
                    "$id": "#/properties/assigneeGroup/properties/updatedTime",
                    "type": "string",
                    "title": "The updatedTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2019-09-29T06:08:00+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "hostName": "app08",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "hostName": "app08",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "customFields": {
            "$id": "#/properties/customFields",
            "type": "array",
            "title": "The customFields schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "UDF0000003023",
                        "classCode": "INCIDENT",
                        "displayLabel": "Text",
                        "name": "8hf_sp_level_3023",
                        "fieldType": "TYPE_TEXT",
                        "mandatory": false,
                        "editable": true,
                        "description": "",
                        "value": "Custom Field Example",
                        "defaultValue": "",
                        "customField": true
                    },
                    {
                        "id": "UDF0000005424",
                        "classCode": "INCIDENT",
                        "displayLabel": "Autodek-multilie test",
                        "name": "autodek_multilie_test_5424",
                        "fieldType": "TYPE_TEXTAREA",
                        "mandatory": false,
                        "editable": true,
                        "description": "",
                        "defaultValue": "",
                        "customField": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/customFields/items",
                "anyOf": [
                    {
                        "$id": "#/properties/customFields/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000003023",
                                "classCode": "INCIDENT",
                                "displayLabel": "Text",
                                "name": "8hf_sp_level_3023",
                                "fieldType": "TYPE_TEXT",
                                "mandatory": false,
                                "editable": true,
                                "description": "",
                                "value": "Custom Field Example",
                                "defaultValue": "",
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "value",
                            "defaultValue",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000003023"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "INCIDENT"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Text"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "8hf_sp_level_3023"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_TEXT"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "value": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/value",
                                "type": "string",
                                "title": "The value schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Custom Field Example"
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    },
                    {
                        "$id": "#/properties/customFields/items/anyOf/1",
                        "type": "object",
                        "title": "The second anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000005424",
                                "classCode": "INCIDENT",
                                "displayLabel": "Autodek-multilie test",
                                "name": "autodek_multilie_test_5424",
                                "fieldType": "TYPE_TEXTAREA",
                                "mandatory": false,
                                "editable": true,
                                "description": "",
                                "defaultValue": "",
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "defaultValue",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000005424"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "INCIDENT"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Autodek-multilie test"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "autodek_multilie_test_5424"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_TEXTAREA"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/1/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    },
                    {
                        "$id": "#/properties/customFields/items/anyOf/2",
                        "type": "object",
                        "title": "The third anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000005426",
                                "classCode": "INCIDENT",
                                "displayLabel": "drop-down test",
                                "name": "drop_down_test_5426",
                                "fieldType": "TYPE_DROPDOWN",
                                "mandatory": false,
                                "editable": true,
                                "description": "",
                                "options": [
                                    {
                                        "label": "Auto-desk",
                                        "value": "1"
                                    }
                                ],
                                "defaultValue": "",
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "options",
                            "defaultValue",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000005426"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "INCIDENT"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "drop-down test"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "drop_down_test_5426"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_DROPDOWN"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "options": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/options",
                                "type": "array",
                                "title": "The options schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    [
                                        {
                                            "label": "Auto-desk",
                                            "value": "1"
                                        }
                                    ]
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/customFields/items/anyOf/2/properties/options/items",
                                    "anyOf": [
                                        {
                                            "$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0",
                                            "type": "object",
                                            "title": "The first anyOf schema",
                                            "description": "An explanation about the purpose of this instance.",
                                            "default": {},
                                            "examples": [
                                                {
                                                    "label": "Auto-desk",
                                                    "value": "1"
                                                }
                                            ],
                                            "required": [
                                                "label",
                                                "value"
                                            ],
                                            "properties": {
                                                "label": {
                                                    "$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0/properties/label",
                                                    "type": "string",
                                                    "title": "The label schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "Auto-desk"
                                                    ]
                                                },
                                                "value": {
                                                    "$id": "#/properties/customFields/items/anyOf/2/properties/options/items/anyOf/0/properties/value",
                                                    "type": "string",
                                                    "title": "The value schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "1"
                                                    ]
                                                }
                                            },
                                            "additionalProperties": true
                                        }
                                    ]
                                }
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/2/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "dueDate": {
            "$id": "#/properties/dueDate",
            "type": "string",
            "title": "The dueDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-09T07:08:00+0000"
            ]
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "tester@mail.com"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "category": {
            "$id": "#/properties/category",
            "type": "object",
            "title": "The category schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 2813,
                    "uniqueId": "SCAT-32da6e89-8885-45ea-8cd5-891629832f1b",
                    "name": "103_TestCategory_103"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/category/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        2813
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/category/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SCAT-32da6e89-8885-45ea-8cd5-891629832f1b"
                    ]
                },
                "name": {
                    "$id": "#/properties/category/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "103_TestCategory_103"
                    ]
                }
            },
            "additionalProperties": true
        },
        "alertIds": {
            "$id": "#/properties/alertIds",
            "type": "array",
            "title": "The alertIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    27338453
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/alertIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/alertIds/items/anyOf/0",
                        "type": "integer",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": 0,
                        "examples": [
                            27338453
                        ]
                    }
                ]
            }
        },
        "toEmail": {
            "$id": "#/properties/toEmail",
            "type": "string",
            "title": "The toEmail schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "tester@mail.com"
            ]
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:10:20+0000"
            ]
        },
        "parentId": {
            "$id": "#/properties/parentId",
            "type": "string",
            "title": "The parentId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "INC0000244728"
            ]
        },
        "serviceRestoreDate": {
            "$id": "#/properties/serviceRestoreDate",
            "type": "string",
            "title": "The serviceRestoreDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-09T07:08:00+0000"
            ]
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": true
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": true
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:10:53+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:10:20+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:10:20+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 113,
                    "responseTime": 0,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        113
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        0
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "sourceEntityType": {
            "$id": "#/properties/sourceEntityType",
            "type": "string",
            "title": "The sourceEntityType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "ALERT"
            ]
        },
        "sourceEntityTypeId": {
            "$id": "#/properties/sourceEntityTypeId",
            "type": "string",
            "title": "The sourceEntityTypeId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "27338453"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "app08",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "app08",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:10:20+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:10:20+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:10:20+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "baseAlertCreatedDate": {
            "$id": "#/properties/baseAlertCreatedDate",
            "type": "string",
            "title": "The baseAlertCreatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-07T17:24:53+0000"
            ]
        },
        "baseAlertId": {
            "$id": "#/properties/baseAlertId",
            "type": "string",
            "title": "The baseAlertId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "27338453"
            ]
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "businessImpact": {
            "$id": "#/properties/businessImpact",
            "type": "object",
            "title": "The businessImpact schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 18,
                    "uniqueId": "SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a",
                    "name": "sample business impact261",
                    "description": "sample description"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/businessImpact/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        18
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/businessImpact/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SIMPACT-3fe9401b-8d85-48c4-8a15-60b064274d5a"
                    ]
                },
                "name": {
                    "$id": "#/properties/businessImpact/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "sample business impact261"
                    ]
                },
                "description": {
                    "$id": "#/properties/businessImpact/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "sample description"
                    ]
                }
            },
            "additionalProperties": true
        },
        "urgency": {
            "$id": "#/properties/urgency",
            "type": "object",
            "title": "The urgency schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 17,
                    "uniqueId": "SURG-8da59698-d2e3-435c-8ce7-5709df5c571c",
                    "name": "sample urgency311",
                    "description": "sample description"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/urgency/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        17
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/urgency/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SURG-8da59698-d2e3-435c-8ce7-5709df5c571c"
                    ]
                },
                "name": {
                    "$id": "#/properties/urgency/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "sample urgency311"
                    ]
                },
                "description": {
                    "$id": "#/properties/urgency/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "sample description"
                    ]
                }
            },
            "additionalProperties": true
        }
    },
    "additionalProperties": true
}

Problem Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "PRB0000348237",
            "subject": "Problem Subject",
            "description": "Problem Description",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0000333836",
                "loginName": "PUSER",
                "lastName": "AIOPS",
                "firstName": "PUSER",
                "email": "a@gmail.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 16321,
                "uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
                "name": "partnerUserGroup",
                "description": "",
                "createdTime": "2020-01-03T05:52:40+0000"
            },
            "devices": [
                {
                    "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                    "name": "vapp05-sjc",
                    "hostName": "vapp05-sjc",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                }
            ],
            "cc": "test@abc.com",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "category": {
                "id": 1517,
                "uniqueId": "SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5",
                "name": "Sample Category101"
            },
            "alertIds": [],
            "reOpenCount": 0,
            "estimatedHours": 1,
            "timeSpent": 0,
            "estimatedMinutes": 30,
            "createdDate": "2022-02-08T07:26:34+0000",
            "notes": "",
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:28:44+0000",
            "priorityUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:26:34+0000",
            "statusUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:26:34+0000",
            "slaDetails": {
                "resolutionTime": 483,
                "responseTime": 0,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "resources": [
                {
                    "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                    "name": "vapp05-sjc",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "vapp05-sjc",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:26:34+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "mapping": false,
            "rootCause": "Root Cause",
            "workaround": "Work Around",
            "application": "Application"
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "cc",
        "createdUser",
        "category",
        "alertIds",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "notes",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "resources",
        "statusFlow",
        "originalTicketId",
        "lastUpdatedBy",
        "attachedArticles",
        "mapping",
        "rootCause",
        "workaround",
        "application"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PRB0000348237"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Problem Subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Problem Description"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/requester/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000333836",
                    "loginName": "PUSER",
                    "lastName": "AIOPS",
                    "firstName": "PUSER",
                    "email": "a@gmail.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000333836"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PUSER"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PUSER"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "a@gmail.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 16321,
                    "uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
                    "name": "partnerUserGroup",
                    "description": "",
                    "createdTime": "2020-01-03T05:52:40+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        16321
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "partnerUserGroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2020-01-03T05:52:40+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                        "name": "vapp05-sjc",
                        "hostName": "vapp05-sjc",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                                "name": "vapp05-sjc",
                                "hostName": "vapp05-sjc",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "test@abc.com"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "category": {
            "$id": "#/properties/category",
            "type": "object",
            "title": "The category schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 1517,
                    "uniqueId": "SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5",
                    "name": "Sample Category101"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/category/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        1517
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/category/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SCAT-900c3cab-7fc5-4087-9acb-beb891caf6c5"
                    ]
                },
                "name": {
                    "$id": "#/properties/category/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "Sample Category101"
                    ]
                }
            },
            "additionalProperties": true
        },
        "alertIds": {
            "$id": "#/properties/alertIds",
            "type": "array",
            "title": "The alertIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                []
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/alertIds/items"
            }
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                1
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                30
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:26:34+0000"
            ]
        },
        "notes": {
            "$id": "#/properties/notes",
            "type": "string",
            "title": "The notes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": true
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": true
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:28:44+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:26:34+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:26:34+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 483,
                    "responseTime": 0,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        483
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        0
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                        "name": "vapp05-sjc",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "vapp05-sjc",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "864a8ddc-008f-4ce6-bab8-a8fb8182af6e",
                                "name": "vapp05-sjc",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "vapp05-sjc",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "864a8ddc-008f-4ce6-bab8-a8fb8182af6e"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "vapp05-sjc"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:26:34+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:26:34+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:26:34+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "rootCause": {
            "$id": "#/properties/rootCause",
            "type": "string",
            "title": "The rootCause schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Root Cause"
            ]
        },
        "workaround": {
            "$id": "#/properties/workaround",
            "type": "string",
            "title": "The workaround schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Work Around"
            ]
        },
        "application": {
            "$id": "#/properties/application",
            "type": "string",
            "title": "The application schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Application"
            ]
        }
    },
    "additionalProperties": true
}

Service Request Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "SRQ0000348224",
            "subject": "Service Request Subject",
            "description": "Service Request Description",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0001046368",
                "loginName": "spartner_user",
                "lastName": "user",
                "firstName": "spartner",
                "email": "bharathkumar.akula@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 16321,
                "uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
                "name": "partnerUserGroup",
                "description": "",
                "createdTime": "2020-01-03T05:52:40+0000"
            },
            "devices": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "hostName": "app08",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                }
            ],
            "customFields": [
                {
                    "id": "UDF0000005514",
                    "classCode": "SERVICEREQUEST",
                    "displayLabel": "Custom Drop Down",
                    "name": "custom_drop_down_5514",
                    "fieldType": "TYPE_DROPDOWN",
                    "mandatory": false,
                    "editable": true,
                    "description": "Custom field example with dropdown",
                    "options": [
                        {
                            "label": "Title A",
                            "value": "Value-A"
                        },
                        {
                            "label": "Title B",
                            "value": "Value-B"
                        },
                        {
                            "label": "Title C",
                            "value": "Value-C"
                        },
                        {
                            "label": "Title D",
                            "value": "Value-D"
                        }
                    ],
                    "value": "Value-B",
                    "defaultValue": "",
                    "selectedOption": {
                        "label": "Title B",
                        "value": "Value-B"
                    },
                    "customField": true
                }
            ],
            "cc": "venkateswararao.vakkatatla@opsramp.com",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "category": {
                "id": 6142,
                "uniqueId": "SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d",
                "name": "1009_Sample Category_1009AutoTestSgPQnjmzywi"
            },
            "alertIds": [],
            "reOpenCount": 0,
            "estimatedHours": 0,
            "timeSpent": 0,
            "estimatedMinutes": 0,
            "createdDate": "2022-02-08T07:20:46+0000",
            "notes": "",
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:23:22+0000",
            "priorityUpdatedBy": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:20:46+0000",
            "statusUpdatedBy": {
                "id": "USR0000000002",
                "loginName": "opsramp_api_user",
                "lastName": " ",
                "firstName": "API User",
                "email": "vasu@dev.development.com",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:20:46+0000",
            "slaDetails": {
                "resolutionTime": 186,
                "responseTime": 0,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "resources": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "app08",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:20:46+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "attachedRequests": [
                {
                    "id": "INC0000348217",
                    "estimatedHours": 0,
                    "timeSpent": 0,
                    "estimatedMinutes": 0,
                    "mapping": false
                }
            ],
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "mapping": false,
            "serviceCatalogItemId": "0"
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "customFields",
        "cc",
        "createdUser",
        "category",
        "alertIds",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "notes",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "resources",
        "statusFlow",
        "originalTicketId",
        "attachedRequests",
        "lastUpdatedBy",
        "attachedArticles",
        "mapping",
        "serviceCatalogItemId"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "SRQ0000348224"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Service Request Subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Service Request Description"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0001046368",
                    "loginName": "spartner_user",
                    "lastName": "user",
                    "firstName": "spartner",
                    "email": "bharathkumar.akula@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0001046368"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "spartner_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "user"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "spartner"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "bharathkumar.akula@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 16321,
                    "uniqueId": "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210",
                    "name": "partnerUserGroup",
                    "description": "",
                    "createdTime": "2020-01-03T05:52:40+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        16321
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-724f9bb7-f57e-4348-85ff-b7537d6d2210"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "partnerUserGroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2020-01-03T05:52:40+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "hostName": "app08",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "hostName": "app08",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "customFields": {
            "$id": "#/properties/customFields",
            "type": "array",
            "title": "The customFields schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "UDF0000005514",
                        "classCode": "SERVICEREQUEST",
                        "displayLabel": "Custom Drop Down",
                        "name": "custom_drop_down_5514",
                        "fieldType": "TYPE_DROPDOWN",
                        "mandatory": false,
                        "editable": true,
                        "description": "Custom field example with dropdown",
                        "options": [
                            {
                                "label": "Title A",
                                "value": "Value-A"
                            },
                            {
                                "label": "Title B",
                                "value": "Value-B"
                            },
                            {
                                "label": "Title C",
                                "value": "Value-C"
                            },
                            {
                                "label": "Title D",
                                "value": "Value-D"
                            }
                        ],
                        "value": "Value-B",
                        "defaultValue": "",
                        "selectedOption": {
                            "label": "Title B",
                            "value": "Value-B"
                        },
                        "customField": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/customFields/items",
                "anyOf": [
                    {
                        "$id": "#/properties/customFields/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000005514",
                                "classCode": "SERVICEREQUEST",
                                "displayLabel": "Custom Drop Down",
                                "name": "custom_drop_down_5514",
                                "fieldType": "TYPE_DROPDOWN",
                                "mandatory": false,
                                "editable": true,
                                "description": "Custom field example with dropdown",
                                "options": [
                                    {
                                        "label": "Title A",
                                        "value": "Value-A"
                                    },
                                    {
                                        "label": "Title B",
                                        "value": "Value-B"
                                    },
                                    {
                                        "label": "Title C",
                                        "value": "Value-C"
                                    },
                                    {
                                        "label": "Title D",
                                        "value": "Value-D"
                                    }
                                ],
                                "value": "Value-B",
                                "defaultValue": "",
                                "selectedOption": {
                                    "label": "Title B",
                                    "value": "Value-B"
                                },
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "options",
                            "value",
                            "defaultValue",
                            "selectedOption",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000005514"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "SERVICEREQUEST"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Custom Drop Down"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "custom_drop_down_5514"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_DROPDOWN"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Custom field example with dropdown"
                                ]
                            },
                            "options": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/options",
                                "type": "array",
                                "title": "The options schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    [
                                        {
                                            "label": "Title A",
                                            "value": "Value-A"
                                        },
                                        {
                                            "label": "Title B",
                                            "value": "Value-B"
                                        }
                                    ]
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items",
                                    "anyOf": [
                                        {
                                            "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0",
                                            "type": "object",
                                            "title": "The first anyOf schema",
                                            "description": "An explanation about the purpose of this instance.",
                                            "default": {},
                                            "examples": [
                                                {
                                                    "label": "Title A",
                                                    "value": "Value-A"
                                                }
                                            ],
                                            "required": [
                                                "label",
                                                "value"
                                            ],
                                            "properties": {
                                                "label": {
                                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/label",
                                                    "type": "string",
                                                    "title": "The label schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "Title A"
                                                    ]
                                                },
                                                "value": {
                                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/value",
                                                    "type": "string",
                                                    "title": "The value schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "Value-A"
                                                    ]
                                                }
                                            },
                                            "additionalProperties": true
                                        }
                                    ]
                                }
                            },
                            "value": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/value",
                                "type": "string",
                                "title": "The value schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Value-B"
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "selectedOption": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption",
                                "type": "object",
                                "title": "The selectedOption schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "label": "Title B",
                                        "value": "Value-B"
                                    }
                                ],
                                "required": [
                                    "label",
                                    "value"
                                ],
                                "properties": {
                                    "label": {
                                        "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/label",
                                        "type": "string",
                                        "title": "The label schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "Title B"
                                        ]
                                    },
                                    "value": {
                                        "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/value",
                                        "type": "string",
                                        "title": "The value schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "Value-B"
                                        ]
                                    }
                                },
                                "additionalProperties": true
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "venkateswararao.vakkatatla@opsramp.com"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "category": {
            "$id": "#/properties/category",
            "type": "object",
            "title": "The category schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 6142,
                    "uniqueId": "SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d",
                    "name": "1009_Sample Category_1009AutoTestSgPQnjmzywi"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/category/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        6142
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/category/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "SCAT-b6b7ccee-36ba-4111-ac4a-80dd9fa5402d"
                    ]
                },
                "name": {
                    "$id": "#/properties/category/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "1009_Sample Category_1009AutoTestSgPQnjmzywi"
                    ]
                }
            },
            "additionalProperties": true
        },
        "alertIds": {
            "$id": "#/properties/alertIds",
            "type": "array",
            "title": "The alertIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                []
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/alertIds/items"
            }
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:20:46+0000"
            ]
        },
        "notes": {
            "$id": "#/properties/notes",
            "type": "string",
            "title": "The notes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": true
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": true
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:23:22+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:20:46+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000002",
                    "loginName": "opsramp_api_user",
                    "lastName": " ",
                    "firstName": "API User",
                    "email": "vasu@dev.development.com",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000002"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "opsramp_api_user"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        " "
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "API User"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@dev.development.com"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:20:46+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 186,
                    "responseTime": 0,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        186
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        0
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "app08",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "app08",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:20:46+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:20:46+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:20:46+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "attachedRequests": {
            "$id": "#/properties/attachedRequests",
            "type": "array",
            "title": "The attachedRequests schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "INC0000348217",
                        "estimatedHours": 0,
                        "timeSpent": 0,
                        "estimatedMinutes": 0,
                        "mapping": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedRequests/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedRequests/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "INC0000348217",
                                "estimatedHours": 0,
                                "timeSpent": 0,
                                "estimatedMinutes": 0,
                                "mapping": false
                            }
                        ],
                        "required": [
                            "id",
                            "estimatedHours",
                            "timeSpent",
                            "estimatedMinutes",
                            "mapping"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedRequests/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "INC0000348217"
                                ]
                            },
                            "estimatedHours": {
                                "$id": "#/properties/attachedRequests/items/anyOf/0/properties/estimatedHours",
                                "type": "integer",
                                "title": "The estimatedHours schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": 0,
                                "examples": [
                                    0
                                ]
                            },
                            "timeSpent": {
                                "$id": "#/properties/attachedRequests/items/anyOf/0/properties/timeSpent",
                                "type": "integer",
                                "title": "The timeSpent schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": 0,
                                "examples": [
                                    0
                                ]
                            },
                            "estimatedMinutes": {
                                "$id": "#/properties/attachedRequests/items/anyOf/0/properties/estimatedMinutes",
                                "type": "integer",
                                "title": "The estimatedMinutes schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": 0,
                                "examples": [
                                    0
                                ]
                            },
                            "mapping": {
                                "$id": "#/properties/attachedRequests/items/anyOf/0/properties/mapping",
                                "type": "boolean",
                                "title": "The mapping schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "serviceCatalogItemId": {
            "$id": "#/properties/serviceCatalogItemId",
            "type": "string",
            "title": "The serviceCatalogItemId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "0"
            ]
        }
    },
    "additionalProperties": true
}

Task Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "TASK0000348248",
            "subject": "Task Subject",
            "description": "Task Description",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0000007086",
                "loginName": "ClientAIOPS",
                "lastName": "A",
                "firstName": "satya",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "mobileNumber": "+91 7995581147",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 843,
                "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                "name": "usergroup",
                "description": "",
                "createdTime": "2018-07-06T09:56:15+0000",
                "updatedTime": "2019-09-29T06:08:00+0000"
            },
            "devices": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "hostName": "app08",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                }
            ],
            "customFields": [
                {
                    "id": "UDF0000003713",
                    "classCode": "TASK",
                    "displayLabel": "Action",
                    "name": "action_3713",
                    "fieldType": "TYPE_DROPDOWN",
                    "mandatory": false,
                    "editable": true,
                    "description": "",
                    "options": [
                        {
                            "label": "Approve",
                            "value": "Approve"
                        },
                        {
                            "label": "Deny",
                            "value": "Deny"
                        }
                    ],
                    "value": "Approve",
                    "defaultValue": "Approve",
                    "selectedOption": {
                        "label": "Approve",
                        "value": "Approve"
                    },
                    "customField": true
                }
            ],
            "cc": "test@abc.com",
            "firstResponseTime": "2022-02-08T07:37:18+0000",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "alertIds": [],
            "reOpenCount": 0,
            "estimatedHours": 30,
            "timeSpent": 60,
            "estimatedMinutes": 0,
            "createdDate": "2022-02-08T07:36:59+0000",
            "notes": "",
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:37:18+0000",
            "priorityUpdatedBy": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:36:59+0000",
            "statusUpdatedBy": {
                "id": "USR0000095714",
                "loginName": "PARTNER_AIOPS",
                "lastName": "client",
                "firstName": "aiops",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:36:59+0000",
            "slaDetails": {
                "resolutionTime": 45,
                "responseTime": 19,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "resources": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "app08",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:36:59+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "mapping": false,
            "startDate": "2022-02-07T18:30:00+0000",
            "endDate": "2022-02-27T18:30:00+0000"
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "customFields",
        "cc",
        "firstResponseTime",
        "createdUser",
        "alertIds",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "notes",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "resources",
        "statusFlow",
        "originalTicketId",
        "lastUpdatedBy",
        "attachedArticles",
        "mapping",
        "startDate",
        "endDate"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "TASK0000348248"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Task Subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Task Description"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/requester/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000007086",
                    "loginName": "ClientAIOPS",
                    "lastName": "A",
                    "firstName": "satya",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "mobileNumber": "+91 7995581147",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "mobileNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000007086"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "ClientAIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "A"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "satya"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "mobileNumber": {
                    "$id": "#/properties/assignedUser/properties/mobileNumber",
                    "type": "string",
                    "title": "The mobileNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "+91 7995581147"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 843,
                    "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                    "name": "usergroup",
                    "description": "",
                    "createdTime": "2018-07-06T09:56:15+0000",
                    "updatedTime": "2019-09-29T06:08:00+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime",
                "updatedTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        843
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "usergroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2018-07-06T09:56:15+0000"
                    ]
                },
                "updatedTime": {
                    "$id": "#/properties/assigneeGroup/properties/updatedTime",
                    "type": "string",
                    "title": "The updatedTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2019-09-29T06:08:00+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "hostName": "app08",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "hostName": "app08",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "customFields": {
            "$id": "#/properties/customFields",
            "type": "array",
            "title": "The customFields schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "UDF0000003713",
                        "classCode": "TASK",
                        "displayLabel": "Action",
                        "name": "action_3713",
                        "fieldType": "TYPE_DROPDOWN",
                        "mandatory": false,
                        "editable": true,
                        "description": "",
                        "options": [
                            {
                                "label": "Approve",
                                "value": "Approve"
                            },
                            {
                                "label": "Deny",
                                "value": "Deny"
                            }
                        ],
                        "value": "Approve",
                        "defaultValue": "Approve",
                        "selectedOption": {
                            "label": "Approve",
                            "value": "Approve"
                        },
                        "customField": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/customFields/items",
                "anyOf": [
                    {
                        "$id": "#/properties/customFields/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000003713",
                                "classCode": "TASK",
                                "displayLabel": "Action",
                                "name": "action_3713",
                                "fieldType": "TYPE_DROPDOWN",
                                "mandatory": false,
                                "editable": true,
                                "description": "",
                                "options": [
                                    {
                                        "label": "Approve",
                                        "value": "Approve"
                                    },
                                    {
                                        "label": "Deny",
                                        "value": "Deny"
                                    }
                                ],
                                "value": "Approve",
                                "defaultValue": "Approve",
                                "selectedOption": {
                                    "label": "Approve",
                                    "value": "Approve"
                                },
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "options",
                            "value",
                            "defaultValue",
                            "selectedOption",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000003713"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TASK"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Action"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "action_3713"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_DROPDOWN"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "options": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/options",
                                "type": "array",
                                "title": "The options schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    [
                                        {
                                            "label": "Approve",
                                            "value": "Approve"
                                        },
                                        {
                                            "label": "Deny",
                                            "value": "Deny"
                                        }
                                    ]
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items",
                                    "anyOf": [
                                        {
                                            "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0",
                                            "type": "object",
                                            "title": "The first anyOf schema",
                                            "description": "An explanation about the purpose of this instance.",
                                            "default": {},
                                            "examples": [
                                                {
                                                    "label": "Approve",
                                                    "value": "Approve"
                                                }
                                            ],
                                            "required": [
                                                "label",
                                                "value"
                                            ],
                                            "properties": {
                                                "label": {
                                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/label",
                                                    "type": "string",
                                                    "title": "The label schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "Approve"
                                                    ]
                                                },
                                                "value": {
                                                    "$id": "#/properties/customFields/items/anyOf/0/properties/options/items/anyOf/0/properties/value",
                                                    "type": "string",
                                                    "title": "The value schema",
                                                    "description": "An explanation about the purpose of this instance.",
                                                    "default": "",
                                                    "examples": [
                                                        "Approve"
                                                    ]
                                                }
                                            },
                                            "additionalProperties": true
                                        }
                                    ]
                                }
                            },
                            "value": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/value",
                                "type": "string",
                                "title": "The value schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Approve"
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Approve"
                                ]
                            },
                            "selectedOption": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption",
                                "type": "object",
                                "title": "The selectedOption schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "label": "Approve",
                                        "value": "Approve"
                                    }
                                ],
                                "required": [
                                    "label",
                                    "value"
                                ],
                                "properties": {
                                    "label": {
                                        "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/label",
                                        "type": "string",
                                        "title": "The label schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "Approve"
                                        ]
                                    },
                                    "value": {
                                        "$id": "#/properties/customFields/items/anyOf/0/properties/selectedOption/properties/value",
                                        "type": "string",
                                        "title": "The value schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "Approve"
                                        ]
                                    }
                                },
                                "additionalProperties": true
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "test@abc.com"
            ]
        },
        "firstResponseTime": {
            "$id": "#/properties/firstResponseTime",
            "type": "string",
            "title": "The firstResponseTime schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:37:18+0000"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "alertIds": {
            "$id": "#/properties/alertIds",
            "type": "array",
            "title": "The alertIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                []
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/alertIds/items"
            }
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                30
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                60
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:36:59+0000"
            ]
        },
        "notes": {
            "$id": "#/properties/notes",
            "type": "string",
            "title": "The notes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": false
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:37:18+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:36:59+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000095714",
                    "loginName": "PARTNER_AIOPS",
                    "lastName": "client",
                    "firstName": "aiops",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000095714"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "PARTNER_AIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "aiops"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:36:59+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 45,
                    "responseTime": 19,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        45
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        19
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "app08",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "app08",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:36:59+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:36:59+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:36:59+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "startDate": {
            "$id": "#/properties/startDate",
            "type": "string",
            "title": "The startDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-07T18:30:00+0000"
            ]
        },
        "endDate": {
            "$id": "#/properties/endDate",
            "type": "string",
            "title": "The endDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-27T18:30:00+0000"
            ]
        }
    },
    "additionalProperties": true
}

Time Bound Request Schema

{
    "$schema": "http://json-schema.org/draft-07/schema",
    "$id": "http://example.com/example.json",
    "type": "object",
    "title": "The root schema",
    "description": "The root schema comprises the entire JSON document.",
    "default": {},
    "examples": [
        {
            "id": "TBT0000348251",
            "subject": "Time Bound Subject",
            "description": "Time Bound Description",
            "status": "New",
            "oldStatus": "New",
            "priority": "Low",
            "oldPriority": "Low",
            "requester": {
                "id": "USR0000348661",
                "loginName": "AIOPS_MSP_Adm",
                "lastName": "MSP",
                "firstName": "AIOPS",
                "email": "santoshmani.maroju@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assignedUser": {
                "id": "USR0000007086",
                "loginName": "ClientAIOPS",
                "lastName": "A",
                "firstName": "satya",
                "email": "girisatya.adabala@opsramp.com",
                "phoneNumber": "",
                "mobileNumber": "+91 7995581147",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "assigneeGroup": {
                "id": 843,
                "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                "name": "usergroup",
                "description": "",
                "createdTime": "2018-07-06T09:56:15+0000",
                "updatedTime": "2019-09-29T06:08:00+0000"
            },
            "devices": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "hostName": "app08",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Linux"
                },
                {
                    "id": "2f4f3da4-40ae-4931-a085-26e207231927",
                    "name": "ypapp01",
                    "hostName": "ypapp01",
                    "type": "DEVICE",
                    "aliasName": "",
                    "resourceName": "",
                    "resourceType": "Desktop"
                }
            ],
            "customFields": [
                {
                    "id": "UDF0000000114",
                    "classCode": "ACSTICKET",
                    "displayLabel": "TBT custom field",
                    "name": "tbt_custom_field_114",
                    "fieldType": "TYPE_TEXT",
                    "mandatory": false,
                    "editable": true,
                    "description": "",
                    "value": "This is custom field example",
                    "defaultValue": "",
                    "customField": true
                }
            ],
            "cc": "test@abc.com",
            "createdUser": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "reOpenCount": 0,
            "estimatedHours": 0,
            "timeSpent": 0,
            "estimatedMinutes": 0,
            "createdDate": "2022-02-08T07:40:47+0000",
            "participantUsers": [
                {
                    "id": "USR0000001927",
                    "loginName": "QAPartner1"
                },
                {
                    "id": "USR0000333836",
                    "loginName": "PUSER"
                }
            ],
            "allowedStatus": [
                {
                    "id": "2",
                    "name": "Open",
                    "reasonsEnabled": false,
                    "reasonsDefined": true
                },
                {
                    "id": "3",
                    "name": "Pending",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "4",
                    "name": "Resolved",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "5",
                    "name": "Closed",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                },
                {
                    "id": "6",
                    "name": "On Hold",
                    "reasonsEnabled": false,
                    "reasonsDefined": false
                }
            ],
            "client": {
                "id": 871,
                "uniqueId": "client_871",
                "name": "AIOPs Client",
                "activated": true,
                "offlineAlertstoThirdPartyTool": false,
                "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                "addOns": [
                    "Knowledgebase Management",
                    "OS Service Start/Stop Actions",
                    "Process Automation",
                    "Remote Access Management",
                    "SMS and Voice"
                ],
                "packages": [
                    "Hybrid Discovery and Monitoring",
                    "Event and Incident Management",
                    "Remediation and Automation"
                ],
                "featureFlags": {},
                "webConsoles": true
            },
            "sourcePolicyType": "MANUAL",
            "updatedDate": "2022-02-08T07:40:47+0000",
            "priorityUpdatedBy": {
                "id": "USR0000348661",
                "loginName": "AIOPS_MSP_Adm",
                "lastName": "MSP",
                "firstName": "AIOPS",
                "email": "santoshmani.maroju@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "priorityUpdatedDate": "2022-02-08T07:40:47+0000",
            "statusUpdatedBy": {
                "id": "USR0000348661",
                "loginName": "AIOPS_MSP_Adm",
                "lastName": "MSP",
                "firstName": "AIOPS",
                "email": "santoshmani.maroju@opsramp.com",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "statusUpdatedDate": "2022-02-08T07:40:47+0000",
            "slaDetails": {
                "resolutionTime": 29,
                "responseTime": 0,
                "responseBreach": false,
                "resolutionBreach": false,
                "responseBreachDate": "",
                "resolutionBreachDate": ""
            },
            "knowledgeArticleIds": [
                "KB0000000107"
            ],
            "source": "PORTAL",
            "resources": [
                {
                    "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                    "name": "app08",
                    "type": "Linux",
                    "metaData": {},
                    "resourceType": "Linux",
                    "hostName": "app08",
                    "resourceName": "",
                    "aliasName": ""
                },
                {
                    "id": "2f4f3da4-40ae-4931-a085-26e207231927",
                    "name": "ypapp01",
                    "type": "Desktop",
                    "metaData": {},
                    "resourceType": "Desktop",
                    "hostName": "ypapp01",
                    "resourceName": "",
                    "aliasName": ""
                }
            ],
            "statusFlow": [
                {
                    "status": "New",
                    "createdDate": "2022-02-08T07:40:47+0000",
                    "updatedBy": {
                        "id": "USR0000000189",
                        "loginName": "vasu",
                        "lastName": "vasu",
                        "firstName": "u",
                        "email": "vasu@shivalik.net",
                        "phoneNumber": "",
                        "userPreferences": {
                            "displayMode": "light"
                        }
                    }
                }
            ],
            "originalTicketId": "",
            "lastUpdatedBy": {
                "id": "USR0000000189",
                "loginName": "vasu",
                "lastName": "vasu",
                "firstName": "u",
                "email": "vasu@shivalik.net",
                "phoneNumber": "",
                "userPreferences": {
                    "displayMode": "light"
                }
            },
            "attachedArticles": [
                {
                    "id": "KB0000000107",
                    "subject": "ssss",
                    "shared": false,
                    "linkedArticles": []
                }
            ],
            "mapping": false,
            "schedule": {
                "type": "recurring",
                "startTime": "2022-02-08T08:30:00+0000",
                "endTime": "2022-06-30T17:30:00+0100",
                "pattern": {
                    "type": "daily",
                    "dayFrequency": "everyday",
                    "repeatFrequency": 1
                },
                "timezone": "Asia/Calcutta"
            }
        }
    ],
    "required": [
        "id",
        "subject",
        "description",
        "status",
        "oldStatus",
        "priority",
        "oldPriority",
        "requester",
        "assignedUser",
        "assigneeGroup",
        "devices",
        "customFields",
        "cc",
        "createdUser",
        "reOpenCount",
        "estimatedHours",
        "timeSpent",
        "estimatedMinutes",
        "createdDate",
        "participantUsers",
        "allowedStatus",
        "client",
        "sourcePolicyType",
        "updatedDate",
        "priorityUpdatedBy",
        "priorityUpdatedDate",
        "statusUpdatedBy",
        "statusUpdatedDate",
        "slaDetails",
        "knowledgeArticleIds",
        "source",
        "resources",
        "statusFlow",
        "originalTicketId",
        "lastUpdatedBy",
        "attachedArticles",
        "mapping",
        "schedule"
    ],
    "properties": {
        "id": {
            "$id": "#/properties/id",
            "type": "string",
            "title": "The id schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "TBT0000348251"
            ]
        },
        "subject": {
            "$id": "#/properties/subject",
            "type": "string",
            "title": "The subject schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Time Bound Subject"
            ]
        },
        "description": {
            "$id": "#/properties/description",
            "type": "string",
            "title": "The description schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Time Bound Description"
            ]
        },
        "status": {
            "$id": "#/properties/status",
            "type": "string",
            "title": "The status schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "oldStatus": {
            "$id": "#/properties/oldStatus",
            "type": "string",
            "title": "The oldStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "New"
            ]
        },
        "priority": {
            "$id": "#/properties/priority",
            "type": "string",
            "title": "The priority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "oldPriority": {
            "$id": "#/properties/oldPriority",
            "type": "string",
            "title": "The oldPriority schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "Low"
            ]
        },
        "requester": {
            "$id": "#/properties/requester",
            "type": "object",
            "title": "The requester schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000348661",
                    "loginName": "AIOPS_MSP_Adm",
                    "lastName": "MSP",
                    "firstName": "AIOPS",
                    "email": "santoshmani.maroju@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/requester/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000348661"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/requester/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS_MSP_Adm"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/requester/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "MSP"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/requester/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS"
                    ]
                },
                "email": {
                    "$id": "#/properties/requester/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "santoshmani.maroju@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/requester/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/requester/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/requester/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assignedUser": {
            "$id": "#/properties/assignedUser",
            "type": "object",
            "title": "The assignedUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000007086",
                    "loginName": "ClientAIOPS",
                    "lastName": "A",
                    "firstName": "satya",
                    "email": "girisatya.adabala@opsramp.com",
                    "phoneNumber": "",
                    "mobileNumber": "+91 7995581147",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "mobileNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assignedUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000007086"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/assignedUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "ClientAIOPS"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/assignedUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "A"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/assignedUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "satya"
                    ]
                },
                "email": {
                    "$id": "#/properties/assignedUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "girisatya.adabala@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/assignedUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "mobileNumber": {
                    "$id": "#/properties/assignedUser/properties/mobileNumber",
                    "type": "string",
                    "title": "The mobileNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "+91 7995581147"
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/assignedUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/assignedUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "assigneeGroup": {
            "$id": "#/properties/assigneeGroup",
            "type": "object",
            "title": "The assigneeGroup schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 843,
                    "uniqueId": "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea",
                    "name": "usergroup",
                    "description": "",
                    "createdTime": "2018-07-06T09:56:15+0000",
                    "updatedTime": "2019-09-29T06:08:00+0000"
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "description",
                "createdTime",
                "updatedTime"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/assigneeGroup/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        843
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/assigneeGroup/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USRGRP-6bedb944-79b1-45bc-b75c-b520470e1dea"
                    ]
                },
                "name": {
                    "$id": "#/properties/assigneeGroup/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "usergroup"
                    ]
                },
                "description": {
                    "$id": "#/properties/assigneeGroup/properties/description",
                    "type": "string",
                    "title": "The description schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "createdTime": {
                    "$id": "#/properties/assigneeGroup/properties/createdTime",
                    "type": "string",
                    "title": "The createdTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2018-07-06T09:56:15+0000"
                    ]
                },
                "updatedTime": {
                    "$id": "#/properties/assigneeGroup/properties/updatedTime",
                    "type": "string",
                    "title": "The updatedTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2019-09-29T06:08:00+0000"
                    ]
                }
            },
            "additionalProperties": true
        },
        "devices": {
            "$id": "#/properties/devices",
            "type": "array",
            "title": "The devices schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "hostName": "app08",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Linux"
                    },
                    {
                        "id": "2f4f3da4-40ae-4931-a085-26e207231927",
                        "name": "ypapp01",
                        "hostName": "ypapp01",
                        "type": "DEVICE",
                        "aliasName": "",
                        "resourceName": "",
                        "resourceType": "Desktop"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/devices/items",
                "anyOf": [
                    {
                        "$id": "#/properties/devices/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "hostName": "app08",
                                "type": "DEVICE",
                                "aliasName": "",
                                "resourceName": "",
                                "resourceType": "Linux"
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "hostName",
                            "type",
                            "aliasName",
                            "resourceName",
                            "resourceType"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "DEVICE"
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "resourceType": {
                                "$id": "#/properties/devices/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "customFields": {
            "$id": "#/properties/customFields",
            "type": "array",
            "title": "The customFields schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "UDF0000000114",
                        "classCode": "ACSTICKET",
                        "displayLabel": "TBT custom field",
                        "name": "tbt_custom_field_114",
                        "fieldType": "TYPE_TEXT",
                        "mandatory": false,
                        "editable": true,
                        "description": "",
                        "value": "This is custom field example",
                        "defaultValue": "",
                        "customField": true
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/customFields/items",
                "anyOf": [
                    {
                        "$id": "#/properties/customFields/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "UDF0000000114",
                                "classCode": "ACSTICKET",
                                "displayLabel": "TBT custom field",
                                "name": "tbt_custom_field_114",
                                "fieldType": "TYPE_TEXT",
                                "mandatory": false,
                                "editable": true,
                                "description": "",
                                "value": "This is custom field example",
                                "defaultValue": "",
                                "customField": true
                            }
                        ],
                        "required": [
                            "id",
                            "classCode",
                            "displayLabel",
                            "name",
                            "fieldType",
                            "mandatory",
                            "editable",
                            "description",
                            "value",
                            "defaultValue",
                            "customField"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "UDF0000000114"
                                ]
                            },
                            "classCode": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/classCode",
                                "type": "string",
                                "title": "The classCode schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ACSTICKET"
                                ]
                            },
                            "displayLabel": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/displayLabel",
                                "type": "string",
                                "title": "The displayLabel schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TBT custom field"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "tbt_custom_field_114"
                                ]
                            },
                            "fieldType": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/fieldType",
                                "type": "string",
                                "title": "The fieldType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "TYPE_TEXT"
                                ]
                            },
                            "mandatory": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/mandatory",
                                "type": "boolean",
                                "title": "The mandatory schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "editable": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/editable",
                                "type": "boolean",
                                "title": "The editable schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            },
                            "description": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/description",
                                "type": "string",
                                "title": "The description schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "value": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/value",
                                "type": "string",
                                "title": "The value schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "This is custom field example"
                                ]
                            },
                            "defaultValue": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/defaultValue",
                                "type": "string",
                                "title": "The defaultValue schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "customField": {
                                "$id": "#/properties/customFields/items/anyOf/0/properties/customField",
                                "type": "boolean",
                                "title": "The customField schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "cc": {
            "$id": "#/properties/cc",
            "type": "string",
            "title": "The cc schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "test@abc.com"
            ]
        },
        "createdUser": {
            "$id": "#/properties/createdUser",
            "type": "object",
            "title": "The createdUser schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/createdUser/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/createdUser/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/createdUser/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/createdUser/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/createdUser/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/createdUser/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/createdUser/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/createdUser/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "reOpenCount": {
            "$id": "#/properties/reOpenCount",
            "type": "integer",
            "title": "The reOpenCount schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedHours": {
            "$id": "#/properties/estimatedHours",
            "type": "integer",
            "title": "The estimatedHours schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "timeSpent": {
            "$id": "#/properties/timeSpent",
            "type": "integer",
            "title": "The timeSpent schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "estimatedMinutes": {
            "$id": "#/properties/estimatedMinutes",
            "type": "integer",
            "title": "The estimatedMinutes schema",
            "description": "An explanation about the purpose of this instance.",
            "default": 0,
            "examples": [
                0
            ]
        },
        "createdDate": {
            "$id": "#/properties/createdDate",
            "type": "string",
            "title": "The createdDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:40:47+0000"
            ]
        },
        "participantUsers": {
            "$id": "#/properties/participantUsers",
            "type": "array",
            "title": "The participantUsers schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "USR0000001927",
                        "loginName": "QAPartner1"
                    },
                    {
                        "id": "USR0000333836",
                        "loginName": "PUSER"
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/participantUsers/items",
                "anyOf": [
                    {
                        "$id": "#/properties/participantUsers/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "USR0000001927",
                                "loginName": "QAPartner1"
                            }
                        ],
                        "required": [
                            "id",
                            "loginName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/participantUsers/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "USR0000001927"
                                ]
                            },
                            "loginName": {
                                "$id": "#/properties/participantUsers/items/anyOf/0/properties/loginName",
                                "type": "string",
                                "title": "The loginName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "QAPartner1"
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "allowedStatus": {
            "$id": "#/properties/allowedStatus",
            "type": "array",
            "title": "The allowedStatus schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "2",
                        "name": "Open",
                        "reasonsEnabled": false,
                        "reasonsDefined": true
                    },
                    {
                        "id": "3",
                        "name": "Pending",
                        "reasonsEnabled": false,
                        "reasonsDefined": false
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/allowedStatus/items",
                "anyOf": [
                    {
                        "$id": "#/properties/allowedStatus/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "2",
                                "name": "Open",
                                "reasonsEnabled": false,
                                "reasonsDefined": true
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "reasonsEnabled",
                            "reasonsDefined"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Open"
                                ]
                            },
                            "reasonsEnabled": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsEnabled",
                                "type": "boolean",
                                "title": "The reasonsEnabled schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "reasonsDefined": {
                                "$id": "#/properties/allowedStatus/items/anyOf/0/properties/reasonsDefined",
                                "type": "boolean",
                                "title": "The reasonsDefined schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    true
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "client": {
            "$id": "#/properties/client",
            "type": "object",
            "title": "The client schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": 871,
                    "uniqueId": "client_871",
                    "name": "AIOPs Client",
                    "activated": true,
                    "offlineAlertstoThirdPartyTool": false,
                    "uuid": "3068a0ed-4c02-d3c1-2f1e-5c00d349deff",
                    "addOns": [
                        "Knowledgebase Management",
                        "OS Service Start/Stop Actions",
                        "Process Automation",
                        "Remote Access Management",
                        "SMS and Voice"
                    ],
                    "packages": [
                        "Hybrid Discovery and Monitoring",
                        "Event and Incident Management",
                        "Remediation and Automation"
                    ],
                    "featureFlags": {},
                    "webConsoles": true
                }
            ],
            "required": [
                "id",
                "uniqueId",
                "name",
                "activated",
                "offlineAlertstoThirdPartyTool",
                "uuid",
                "addOns",
                "packages",
                "featureFlags",
                "webConsoles"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/client/properties/id",
                    "type": "integer",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        871
                    ]
                },
                "uniqueId": {
                    "$id": "#/properties/client/properties/uniqueId",
                    "type": "string",
                    "title": "The uniqueId schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "client_871"
                    ]
                },
                "name": {
                    "$id": "#/properties/client/properties/name",
                    "type": "string",
                    "title": "The name schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPs Client"
                    ]
                },
                "activated": {
                    "$id": "#/properties/client/properties/activated",
                    "type": "boolean",
                    "title": "The activated schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                },
                "offlineAlertstoThirdPartyTool": {
                    "$id": "#/properties/client/properties/offlineAlertstoThirdPartyTool",
                    "type": "boolean",
                    "title": "The offlineAlertstoThirdPartyTool schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "uuid": {
                    "$id": "#/properties/client/properties/uuid",
                    "type": "string",
                    "title": "The uuid schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "3068a0ed-4c02-d3c1-2f1e-5c00d349deff"
                    ]
                },
                "addOns": {
                    "$id": "#/properties/client/properties/addOns",
                    "type": "array",
                    "title": "The addOns schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Knowledgebase Management",
                            "OS Service Start/Stop Actions"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/addOns/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/addOns/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Knowledgebase Management",
                                    "OS Service Start/Stop Actions"
                                ]
                            }
                        ]
                    }
                },
                "packages": {
                    "$id": "#/properties/client/properties/packages",
                    "type": "array",
                    "title": "The packages schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": [],
                    "examples": [
                        [
                            "Hybrid Discovery and Monitoring",
                            "Event and Incident Management"
                        ]
                    ],
                    "additionalItems": true,
                    "items": {
                        "$id": "#/properties/client/properties/packages/items",
                        "anyOf": [
                            {
                                "$id": "#/properties/client/properties/packages/items/anyOf/0",
                                "type": "string",
                                "title": "The first anyOf schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Hybrid Discovery and Monitoring",
                                    "Event and Incident Management"
                                ]
                            }
                        ]
                    }
                },
                "featureFlags": {
                    "$id": "#/properties/client/properties/featureFlags",
                    "type": "object",
                    "title": "The featureFlags schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {}
                    ],
                    "required": [],
                    "additionalProperties": true
                },
                "webConsoles": {
                    "$id": "#/properties/client/properties/webConsoles",
                    "type": "boolean",
                    "title": "The webConsoles schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        true
                    ]
                }
            },
            "additionalProperties": true
        },
        "sourcePolicyType": {
            "$id": "#/properties/sourcePolicyType",
            "type": "string",
            "title": "The sourcePolicyType schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "MANUAL"
            ]
        },
        "updatedDate": {
            "$id": "#/properties/updatedDate",
            "type": "string",
            "title": "The updatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:40:47+0000"
            ]
        },
        "priorityUpdatedBy": {
            "$id": "#/properties/priorityUpdatedBy",
            "type": "object",
            "title": "The priorityUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000348661",
                    "loginName": "AIOPS_MSP_Adm",
                    "lastName": "MSP",
                    "firstName": "AIOPS",
                    "email": "santoshmani.maroju@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/priorityUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000348661"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS_MSP_Adm"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "MSP"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/priorityUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS"
                    ]
                },
                "email": {
                    "$id": "#/properties/priorityUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "santoshmani.maroju@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/priorityUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/priorityUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/priorityUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "priorityUpdatedDate": {
            "$id": "#/properties/priorityUpdatedDate",
            "type": "string",
            "title": "The priorityUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:40:47+0000"
            ]
        },
        "statusUpdatedBy": {
            "$id": "#/properties/statusUpdatedBy",
            "type": "object",
            "title": "The statusUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000348661",
                    "loginName": "AIOPS_MSP_Adm",
                    "lastName": "MSP",
                    "firstName": "AIOPS",
                    "email": "santoshmani.maroju@opsramp.com",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/statusUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000348661"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/statusUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS_MSP_Adm"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/statusUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "MSP"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/statusUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "AIOPS"
                    ]
                },
                "email": {
                    "$id": "#/properties/statusUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "santoshmani.maroju@opsramp.com"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/statusUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/statusUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/statusUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "statusUpdatedDate": {
            "$id": "#/properties/statusUpdatedDate",
            "type": "string",
            "title": "The statusUpdatedDate schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "2022-02-08T07:40:47+0000"
            ]
        },
        "slaDetails": {
            "$id": "#/properties/slaDetails",
            "type": "object",
            "title": "The slaDetails schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "resolutionTime": 29,
                    "responseTime": 0,
                    "responseBreach": false,
                    "resolutionBreach": false,
                    "responseBreachDate": "",
                    "resolutionBreachDate": ""
                }
            ],
            "required": [
                "resolutionTime",
                "responseTime",
                "responseBreach",
                "resolutionBreach",
                "responseBreachDate",
                "resolutionBreachDate"
            ],
            "properties": {
                "resolutionTime": {
                    "$id": "#/properties/slaDetails/properties/resolutionTime",
                    "type": "integer",
                    "title": "The resolutionTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        29
                    ]
                },
                "responseTime": {
                    "$id": "#/properties/slaDetails/properties/responseTime",
                    "type": "integer",
                    "title": "The responseTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": 0,
                    "examples": [
                        0
                    ]
                },
                "responseBreach": {
                    "$id": "#/properties/slaDetails/properties/responseBreach",
                    "type": "boolean",
                    "title": "The responseBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "resolutionBreach": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreach",
                    "type": "boolean",
                    "title": "The resolutionBreach schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": false,
                    "examples": [
                        false
                    ]
                },
                "responseBreachDate": {
                    "$id": "#/properties/slaDetails/properties/responseBreachDate",
                    "type": "string",
                    "title": "The responseBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "resolutionBreachDate": {
                    "$id": "#/properties/slaDetails/properties/resolutionBreachDate",
                    "type": "string",
                    "title": "The resolutionBreachDate schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                }
            },
            "additionalProperties": true
        },
        "knowledgeArticleIds": {
            "$id": "#/properties/knowledgeArticleIds",
            "type": "array",
            "title": "The knowledgeArticleIds schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    "KB0000000107"
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/knowledgeArticleIds/items",
                "anyOf": [
                    {
                        "$id": "#/properties/knowledgeArticleIds/items/anyOf/0",
                        "type": "string",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": "",
                        "examples": [
                            "KB0000000107"
                        ]
                    }
                ]
            }
        },
        "source": {
            "$id": "#/properties/source",
            "type": "string",
            "title": "The source schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                "PORTAL"
            ]
        },
        "resources": {
            "$id": "#/properties/resources",
            "type": "array",
            "title": "The resources schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                        "name": "app08",
                        "type": "Linux",
                        "metaData": {},
                        "resourceType": "Linux",
                        "hostName": "app08",
                        "resourceName": "",
                        "aliasName": ""
                    },
                    {
                        "id": "2f4f3da4-40ae-4931-a085-26e207231927",
                        "name": "ypapp01",
                        "type": "Desktop",
                        "metaData": {},
                        "resourceType": "Desktop",
                        "hostName": "ypapp01",
                        "resourceName": "",
                        "aliasName": ""
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/resources/items",
                "anyOf": [
                    {
                        "$id": "#/properties/resources/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "ca4effe9-48c1-413d-98d9-316c801b0c6d",
                                "name": "app08",
                                "type": "Linux",
                                "metaData": {},
                                "resourceType": "Linux",
                                "hostName": "app08",
                                "resourceName": "",
                                "aliasName": ""
                            }
                        ],
                        "required": [
                            "id",
                            "name",
                            "type",
                            "metaData",
                            "resourceType",
                            "hostName",
                            "resourceName",
                            "aliasName"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ca4effe9-48c1-413d-98d9-316c801b0c6d"
                                ]
                            },
                            "name": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/name",
                                "type": "string",
                                "title": "The name schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "type": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/type",
                                "type": "string",
                                "title": "The type schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "metaData": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/metaData",
                                "type": "object",
                                "title": "The metaData schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {}
                                ],
                                "required": [],
                                "additionalProperties": true
                            },
                            "resourceType": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceType",
                                "type": "string",
                                "title": "The resourceType schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "Linux"
                                ]
                            },
                            "hostName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/hostName",
                                "type": "string",
                                "title": "The hostName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "app08"
                                ]
                            },
                            "resourceName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/resourceName",
                                "type": "string",
                                "title": "The resourceName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            },
                            "aliasName": {
                                "$id": "#/properties/resources/items/anyOf/0/properties/aliasName",
                                "type": "string",
                                "title": "The aliasName schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    ""
                                ]
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "statusFlow": {
            "$id": "#/properties/statusFlow",
            "type": "array",
            "title": "The statusFlow schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "status": "New",
                        "createdDate": "2022-02-08T07:40:47+0000",
                        "updatedBy": {
                            "id": "USR0000000189",
                            "loginName": "vasu",
                            "lastName": "vasu",
                            "firstName": "u",
                            "email": "vasu@shivalik.net",
                            "phoneNumber": "",
                            "userPreferences": {
                                "displayMode": "light"
                            }
                        }
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/statusFlow/items",
                "anyOf": [
                    {
                        "$id": "#/properties/statusFlow/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "status": "New",
                                "createdDate": "2022-02-08T07:40:47+0000",
                                "updatedBy": {
                                    "id": "USR0000000189",
                                    "loginName": "vasu",
                                    "lastName": "vasu",
                                    "firstName": "u",
                                    "email": "vasu@shivalik.net",
                                    "phoneNumber": "",
                                    "userPreferences": {
                                        "displayMode": "light"
                                    }
                                }
                            }
                        ],
                        "required": [
                            "status",
                            "createdDate",
                            "updatedBy"
                        ],
                        "properties": {
                            "status": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/status",
                                "type": "string",
                                "title": "The status schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "New"
                                ]
                            },
                            "createdDate": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/createdDate",
                                "type": "string",
                                "title": "The createdDate schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "2022-02-08T07:40:47+0000"
                                ]
                            },
                            "updatedBy": {
                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy",
                                "type": "object",
                                "title": "The updatedBy schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": {},
                                "examples": [
                                    {
                                        "id": "USR0000000189",
                                        "loginName": "vasu",
                                        "lastName": "vasu",
                                        "firstName": "u",
                                        "email": "vasu@shivalik.net",
                                        "phoneNumber": "",
                                        "userPreferences": {
                                            "displayMode": "light"
                                        }
                                    }
                                ],
                                "required": [
                                    "id",
                                    "loginName",
                                    "lastName",
                                    "firstName",
                                    "email",
                                    "phoneNumber",
                                    "userPreferences"
                                ],
                                "properties": {
                                    "id": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/id",
                                        "type": "string",
                                        "title": "The id schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "USR0000000189"
                                        ]
                                    },
                                    "loginName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/loginName",
                                        "type": "string",
                                        "title": "The loginName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "lastName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/lastName",
                                        "type": "string",
                                        "title": "The lastName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu"
                                        ]
                                    },
                                    "firstName": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/firstName",
                                        "type": "string",
                                        "title": "The firstName schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "u"
                                        ]
                                    },
                                    "email": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/email",
                                        "type": "string",
                                        "title": "The email schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            "vasu@shivalik.net"
                                        ]
                                    },
                                    "phoneNumber": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/phoneNumber",
                                        "type": "string",
                                        "title": "The phoneNumber schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": "",
                                        "examples": [
                                            ""
                                        ]
                                    },
                                    "userPreferences": {
                                        "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences",
                                        "type": "object",
                                        "title": "The userPreferences schema",
                                        "description": "An explanation about the purpose of this instance.",
                                        "default": {},
                                        "examples": [
                                            {
                                                "displayMode": "light"
                                            }
                                        ],
                                        "required": [
                                            "displayMode"
                                        ],
                                        "properties": {
                                            "displayMode": {
                                                "$id": "#/properties/statusFlow/items/anyOf/0/properties/updatedBy/properties/userPreferences/properties/displayMode",
                                                "type": "string",
                                                "title": "The displayMode schema",
                                                "description": "An explanation about the purpose of this instance.",
                                                "default": "",
                                                "examples": [
                                                    "light"
                                                ]
                                            }
                                        },
                                        "additionalProperties": true
                                    }
                                },
                                "additionalProperties": true
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "originalTicketId": {
            "$id": "#/properties/originalTicketId",
            "type": "string",
            "title": "The originalTicketId schema",
            "description": "An explanation about the purpose of this instance.",
            "default": "",
            "examples": [
                ""
            ]
        },
        "lastUpdatedBy": {
            "$id": "#/properties/lastUpdatedBy",
            "type": "object",
            "title": "The lastUpdatedBy schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "id": "USR0000000189",
                    "loginName": "vasu",
                    "lastName": "vasu",
                    "firstName": "u",
                    "email": "vasu@shivalik.net",
                    "phoneNumber": "",
                    "userPreferences": {
                        "displayMode": "light"
                    }
                }
            ],
            "required": [
                "id",
                "loginName",
                "lastName",
                "firstName",
                "email",
                "phoneNumber",
                "userPreferences"
            ],
            "properties": {
                "id": {
                    "$id": "#/properties/lastUpdatedBy/properties/id",
                    "type": "string",
                    "title": "The id schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "USR0000000189"
                    ]
                },
                "loginName": {
                    "$id": "#/properties/lastUpdatedBy/properties/loginName",
                    "type": "string",
                    "title": "The loginName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "lastName": {
                    "$id": "#/properties/lastUpdatedBy/properties/lastName",
                    "type": "string",
                    "title": "The lastName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu"
                    ]
                },
                "firstName": {
                    "$id": "#/properties/lastUpdatedBy/properties/firstName",
                    "type": "string",
                    "title": "The firstName schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "u"
                    ]
                },
                "email": {
                    "$id": "#/properties/lastUpdatedBy/properties/email",
                    "type": "string",
                    "title": "The email schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "vasu@shivalik.net"
                    ]
                },
                "phoneNumber": {
                    "$id": "#/properties/lastUpdatedBy/properties/phoneNumber",
                    "type": "string",
                    "title": "The phoneNumber schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        ""
                    ]
                },
                "userPreferences": {
                    "$id": "#/properties/lastUpdatedBy/properties/userPreferences",
                    "type": "object",
                    "title": "The userPreferences schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "displayMode": "light"
                        }
                    ],
                    "required": [
                        "displayMode"
                    ],
                    "properties": {
                        "displayMode": {
                            "$id": "#/properties/lastUpdatedBy/properties/userPreferences/properties/displayMode",
                            "type": "string",
                            "title": "The displayMode schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "light"
                            ]
                        }
                    },
                    "additionalProperties": true
                }
            },
            "additionalProperties": true
        },
        "attachedArticles": {
            "$id": "#/properties/attachedArticles",
            "type": "array",
            "title": "The attachedArticles schema",
            "description": "An explanation about the purpose of this instance.",
            "default": [],
            "examples": [
                [
                    {
                        "id": "KB0000000107",
                        "subject": "ssss",
                        "shared": false,
                        "linkedArticles": []
                    }
                ]
            ],
            "additionalItems": true,
            "items": {
                "$id": "#/properties/attachedArticles/items",
                "anyOf": [
                    {
                        "$id": "#/properties/attachedArticles/items/anyOf/0",
                        "type": "object",
                        "title": "The first anyOf schema",
                        "description": "An explanation about the purpose of this instance.",
                        "default": {},
                        "examples": [
                            {
                                "id": "KB0000000107",
                                "subject": "ssss",
                                "shared": false,
                                "linkedArticles": []
                            }
                        ],
                        "required": [
                            "id",
                            "subject",
                            "shared",
                            "linkedArticles"
                        ],
                        "properties": {
                            "id": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/id",
                                "type": "string",
                                "title": "The id schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "KB0000000107"
                                ]
                            },
                            "subject": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/subject",
                                "type": "string",
                                "title": "The subject schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": "",
                                "examples": [
                                    "ssss"
                                ]
                            },
                            "shared": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/shared",
                                "type": "boolean",
                                "title": "The shared schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": false,
                                "examples": [
                                    false
                                ]
                            },
                            "linkedArticles": {
                                "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles",
                                "type": "array",
                                "title": "The linkedArticles schema",
                                "description": "An explanation about the purpose of this instance.",
                                "default": [],
                                "examples": [
                                    []
                                ],
                                "additionalItems": true,
                                "items": {
                                    "$id": "#/properties/attachedArticles/items/anyOf/0/properties/linkedArticles/items"
                                }
                            }
                        },
                        "additionalProperties": true
                    }
                ]
            }
        },
        "mapping": {
            "$id": "#/properties/mapping",
            "type": "boolean",
            "title": "The mapping schema",
            "description": "An explanation about the purpose of this instance.",
            "default": false,
            "examples": [
                false
            ]
        },
        "schedule": {
            "$id": "#/properties/schedule",
            "type": "object",
            "title": "The schedule schema",
            "description": "An explanation about the purpose of this instance.",
            "default": {},
            "examples": [
                {
                    "type": "recurring",
                    "startTime": "2022-02-08T08:30:00+0000",
                    "endTime": "2022-06-30T17:30:00+0100",
                    "pattern": {
                        "type": "daily",
                        "dayFrequency": "everyday",
                        "repeatFrequency": 1
                    },
                    "timezone": "Asia/Calcutta"
                }
            ],
            "required": [
                "type",
                "startTime",
                "endTime",
                "pattern",
                "timezone"
            ],
            "properties": {
                "type": {
                    "$id": "#/properties/schedule/properties/type",
                    "type": "string",
                    "title": "The type schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "recurring"
                    ]
                },
                "startTime": {
                    "$id": "#/properties/schedule/properties/startTime",
                    "type": "string",
                    "title": "The startTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2022-02-08T08:30:00+0000"
                    ]
                },
                "endTime": {
                    "$id": "#/properties/schedule/properties/endTime",
                    "type": "string",
                    "title": "The endTime schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "2022-06-30T17:30:00+0100"
                    ]
                },
                "pattern": {
                    "$id": "#/properties/schedule/properties/pattern",
                    "type": "object",
                    "title": "The pattern schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": {},
                    "examples": [
                        {
                            "type": "daily",
                            "dayFrequency": "everyday",
                            "repeatFrequency": 1
                        }
                    ],
                    "required": [
                        "type",
                        "dayFrequency",
                        "repeatFrequency"
                    ],
                    "properties": {
                        "type": {
                            "$id": "#/properties/schedule/properties/pattern/properties/type",
                            "type": "string",
                            "title": "The type schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "daily"
                            ]
                        },
                        "dayFrequency": {
                            "$id": "#/properties/schedule/properties/pattern/properties/dayFrequency",
                            "type": "string",
                            "title": "The dayFrequency schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": "",
                            "examples": [
                                "everyday"
                            ]
                        },
                        "repeatFrequency": {
                            "$id": "#/properties/schedule/properties/pattern/properties/repeatFrequency",
                            "type": "integer",
                            "title": "The repeatFrequency schema",
                            "description": "An explanation about the purpose of this instance.",
                            "default": 0,
                            "examples": [
                                1
                            ]
                        }
                    },
                    "additionalProperties": true
                },
                "timezone": {
                    "$id": "#/properties/schedule/properties/timezone",
                    "type": "string",
                    "title": "The timezone schema",
                    "description": "An explanation about the purpose of this instance.",
                    "default": "",
                    "examples": [
                        "Asia/Calcutta"
                    ]
                }
            },
            "additionalProperties": true
        }
    },
    "additionalProperties": true
}