Using custom branding, you can customize the platform UI by adding your company logo, providing a website title, and changing the look and feel of the website to match your company theme.

Define custom branding

To define custom branding:

  1. Go to Setup > Accounts > Custom Branding.

  2. Select the scope of the branding:

    • Service Provider
    • Partner
    • Client
  3. If you selected Partner or Client, select the partner or client from the list.

  4. Specify the following branding elements:

    Branding ElementDescription
    Upload LogoCustom image. A logo that is used for the navigation bar and login page.
    • Format: PNG, JPEG
    • Size: Less than 10KB (recommended)
    • Dimension: 130x40 (recommended)
    Upload FaviconCustom image that is used in the browser tab.
    • Format: PNG, JPEG, ICO
    • Size: Less than 10KB (recommended)
    • Dimension: square, 16x16 or 32x32
    Application ServerCustom URL for the application server.
    When you add a new URL in production, you must contact support to get the DNS entry added for the new URL.
    The URL prefix you add is concatenated with the other URL values to create the URL for accessing the custom site.
    For example, if you specify myurl, the URL to access the new website is https://myurl.app.opsramp.com/.
    API ServerDisplays the full API server name based on the application server custom URL.
    API Server
    Display only
    Displays the full API server name based on the application server’s custom URL.
    Website TitleCustom website title that is used in the browser tab.
    Header ColorDeprecated.
    Header Links colorDeprecated.
    Login Page Header TextHeader text for the login page. Location is on the first line of the login page.
    Login Page Sub Header TextSub-header text for the login page. The text displays on the second line of the login page.
    Login Page ImageBackground image on the login page. The image appears darker than the original due to an overlay on the top of the image.
    • Format: PNG, JPEG
    • Size: Less than 300k (preferred)
    • Dimension: 1440x900 (recommended). Smaller images are tiled.
    Login Page Background ColorColored layer around the logo.
    Login Page Text ColorColor of the header and sub-header text.

  5. Click Save.

Branding example

The following values define client-level custom branding using a custom logo, favicon, background, and text labels:

The following figure shows the custom branding login page defined above: