Documentation is now available for the Fall 2020 Update release!

Authentication Overview

Describes the different authentication options.

Leave Feedback


OpsRamp helps the IT administrators secure their data in OpsRamp from any security breach or data leakage. Authentication is a process to ascertain the identity of a user accessing OpsRamp in your environment.

OpsRamp supports the following authentication options:

  • Native user management and authentication
  • Single Sign-On (SSO)
  • Two-factor authentication
  • Duo Security

You can integrate the following third-party tools to get user authentication done by the SSO service provider to authorize secure access using the single sign-on feature.

  • Active Directory Federation Services (AD FS) 
  • Azure Active Directory
  • Okta
  • PingOne
  • OneLogin

OpsRamp also supports the Duo Security mechanism along with FIDO, TOTP, and Yubikey.

Authentication vs Authorization

Authentication and Authorization play an important role in maintaining security in the OpsRamp platform. The term authentication refers to confirming the identity of a user in the organization and authorization refers to the permission levels granted to that user while accessing the platform.

Authentication vs Authorization

Authentication vs Authorization


The authentication process ensures secured access to OpsRamp and avoids any breach. During login, users need to follow multi-factor authentication mechanisms, such as two-factor authentication and Duo security as a security step for identification.


The authorization ensures secured and role-based access. After successful authentication, access is available only according to the permission granted to the respective assigned role. Features cannot be accessed if they are not part of the assigned role.