The administrator sets up and configures the platform for operation in a particular enterprise environment. This involves managing accounts, users, resources, and supporting tracking and visualization tools to guarantee a required level of service.
The Administrator Guide covers how to use platform tools and best practices for setting up partner and client environments. These include:
How to set up and update accounts, users, and user groups.
How to define role- and permission-based authorization for users.
How to define policies for:
- device management
- device groups
- service map
- alert correlation
How to set up and configure ticketing and reporting.
How to manage remote resources.