The integrations in this section support the following core platform layer functionality:

Configure Property Mappings

The following table shows an example of property mappings:

Third-Party EntityOpsRamp EntityThird-Party PropertyOpsRamp Property (non-editable)
EventIncidentstatus
Third-party Property Value:
  • New
  • Pending
  • Solved
  • Open
OpsRamp Property Value:
  • New
  • Pending
  • Solved
  • Open
incident.status.name
EventIncidentpriority
Third-party Property Value:
  • Normal
  • High
  • Low
  • Urgent
OpsRamp Property Value:
  • Normal
  • High
  • Low
  • Urgent
incident.priority.name
EventIncidentdescriptionincident.latestResponse.description
EventIncidentsubjectincident.subject
EventIncidentdescriptionincident.impact
EventIncidentextTicketIdincident.extTicketId

Available Integrations