With Dynamics 365 Customer Insights, build a deep understanding of customers by connecting customer data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.
Use the Azure public cloud integration to discover and collect metrics against the Azure service.
External reference
Azure Monitor - Platfrom metrics
Setup
To set up the Azure integration and discover the Azure service, go to Azure Integration Discovery Profile and select Customer Insights.
Event support
- Supported
- Configurable in OpsRamp Azure Integration Discovery Profile.
Supported metrics
| OpsRamp Metric | Metric Display Name | Unit | Aggregation Type |
|---|---|---|---|
| azure_dci_api_calls Customer Insights API Calls | Customer Insights API Calls | Count | Total |
| azure_dci_mapping_import_operation_successful_lines Mapping Import Operation Successful Lines | Mapping Import Operation Successful Lines | Count | Total |
| azure_dci_mapping_import_operation_failed_lines Mapping Import Operation Failed Lines | Mapping Import Operation Failed Lines | Count | Total |
| azure_dci_mapping_import_operation_total_lines Mapping Import Operation Total Lines | Mapping Import Operation Total Lines | Count | Total |
| azure_dci_mapping_import_operation_runtime_in_seconds Mapping Import Operation Runtime In Seconds | Mapping Import Operation Runtime In Seconds | Seconds | Total |
| azure_dci_outbound_profile_export_succeeded Outbound Profile Export Succeeded | Outbound Profile Export Succeeded | Count | Total |
| azure_dci_outbound_profile_export_failed Outbound Profile Export Failed | Outbound Profile Export Failed | Count | Total |
| azure_dci_outbound_profile_export_duration Outbound Profile Export Duration | Outbound Profile Export Duration | Seconds | Total |
| azure_dci_outbound_kpi_export_succeeded Outbound Kpi Export Succeeded | Outbound Kpi Export Succeeded | Count | Total |
| azure_dci_outbound_kpi_export_failed Outbound Kpi Export Failed | Outbound Kpi Export Failed | Count | Total |
| azure_dci_outbound_kpi_export_duration Outbound Kpi Export Duration | Outbound Kpi Export Duration | Seconds | Total |
| azure_dci_outbound_kpi_export_started Outbound Kpi Export Started | Outbound Kpi Export Started | Seconds | Total |
| azure_dci_outbound_kpi_record_count Outbound Kpi Record Count | Outbound Kpi Record Count | Seconds | Total |
| azure_dci_outbound_profile_export_count Outbound Profile Export Count | Outbound Profile Export Count | Seconds | Total |
| azure_dci_outbound_initial_profile_export_failed Outbound Initial Profile Export Failed | Outbound Initial Profile Export Failed | Seconds | Total |
| azure_dci_outbound_initial_profile_export_succeeded Outbound Initial Profile Export Succeeded | Outbound Initial Profile Export Succeeded | Seconds | Total |
| azure_dci_outbound_initial_kpi_export_failed Outbound Initial Kpi Export Failed | Outbound Initial Kpi Export Failed | Seconds | Total |
| azure_dci_outbound_initial_kpi_export_succeeded Outbound Initial Kpi Export Succeeded | Outbound Initial Kpi Export Succeeded | Seconds | Total |
| azure_dci_outbound_initial_profile_export_duration_inseconds Outbound Initial Profile Export Duration In Seconds | Outbound Initial Profile Export Duration In Seconds | Seconds | Total |
| azure_adla_job_for_standard_kpi_failed Adla Job For Standard Kpi Failed In Seconds | Adla Job For Standard Kpi Failed In Seconds | Seconds | Total |
| azure_adla_job_for_standard_kpi_time_out Adla Job For Standard Kpi TimeOut In Seconds | Adla Job For Standard Kpi TimeOut In Seconds | Seconds | Total |
| azure_adla_job_for_standard_kpi_completed Adla Job For Standard Kpi Completed In Seconds | Adla Job For Standard Kpi Completed In Seconds | Seconds | Total |
| azure_import_asa_values_failed Import ASA Values Failed Count | Import ASA Values Failed Count | Count | Total |
| azure_import_asa_values_succeeded Import ASA Values Succeeded Count | Import ASA Values Succeeded Count | Count | Total |
| azure_dci_profiles_count Profile Instance Count | Profile Instance Count | Count | Total |
| azure_dci_interactions_per_month_count Interactions per Month Count | Interactions per Month Count | Count | Total |
| azure_dci_kpis_count KPI Count | KPI Count | Count | Total |
| azure_dci_segments_count Segment Count | Segment Count | Count | Total |
| azure_dci_predictive_match_policies_count Predictive Match Count | Predictive Match Count | Count | Total |
| azure_dci_predictions_count Prediction Count | Prediction Count | Count | Total |