Supported Versions |
---|
Gateway version: 9.0 HF cluster gateway or higher. |
Crestron leads the way with best in class av integration equipment, where video comes to life and audio is crystal clear.
Step 1: Install the integration
- From All Clients, choose a client.
- Go to Setup > Integrations > Integrations.
- From Available Integrations, select Adapter > Poly AV - Studio Series.

- From Install Poly AV - Studio Series Integration, enter:
Object Name | Description |
---|---|
Name | Configuration name. |
Gateway Profile | Gateway management profile associated with the client. |
- Click Install.
The Poly AV - Studio Series page displays the installed integration in the CONFIGURATION section.

Step 2: Configure the integration
- From CONFIGURATION, click + Add.
- Go to Setup > Integrations > Integrations.
- From the Create Adapter Configuration page, enter:
- Name: Configuration name.
- Protocol:
- HTTPS: For a secured connection.
- HTTP: For an unsecured connection.
- HostName/IP Address: IP address or host name of the target.
- Resource Instance Name: Enter a value.
- Notification Alerts: Select TRUE or FALSE.
Note: By default False is selected.
- From the Credentials section, select Custom and enter the target device Username and Password.
- From the Resource Types & Metrics section, select the metrics and Availability you want.
The Resource Types & Metrics section automatically displays the target device resource type such as VOIP. - (Optional) Select the metrics from the Metrics section.
Use Import to read in metrics and Export to save metrics locally. - (Optional) From the Discovery Schedule section, select the checkbox to add a Recurrence Pattern. Choose one of the following intervals:
- Minutes
- Hourly
- Daily
- Weekly
- Monthly
- From the Monitoring Schedule section, select target device monitoring frequency. The default frequency is set to 30 minutes.
- Click Save.

After saving the integration, Poly AV - Studio Series resources are discovered and the monitoring is enabled according to the configured metric criteria.The configuration is saved and displayed on the page.

Step 3: View the Poly AV - Studio Series
The Polycom Studio App integration is displayed in the Infrastructure > Resources > Network Devices > VoIP.

The basic information of the Polycom Studio is displayed under Attributes, you can check the below information:
Object Name | Description |
---|---|
Device Type | Information of the device type. |
Resource Type | Information of the resource type. |
Resource Name | Name of the resource. |
Host Name | Name of the host device. |
Alias Name | The name that you have created. |
IP Address | IP address of the device. |
MAC Address | The MAC address of the device. |
Model | Model number of the device. |
Firmware | Software instructions residing in non-volatile storage that holds the content without power. |
Supported metrics
Metric Name | Metric Display Name | Unit |
---|---|---|
polycom_studio_Provisioning_Status studio device provisioning status. Registered -1, Unregistered-0 | Provisioning Status | |
polycom_studio_Controller_Status poly studio device controller status. Connected-1, Disconnected-0 | Controller Status |