With Dynamics 365 Customer Insights, build a deep understanding of customers by connecting customer data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.

Use the OpsRamp Azure public cloud integration to discover and collect metrics against the Azure service.

Setup

To set up the OpsRamp Azure integration and discover the Azure service, go to Azure Integration Discovery Profile and select Customer Insights.

Metrics

OpsRamp MetricMetric Display NameUnitAggregation TypeDescription
azure_dci_api_callsCustomer Insights API CallsCountTotalCustomer Insights API Calls
azure_dci_mapping_import_operation_successful_linesMapping Import Operation Successful LinesCountTotalMapping Import Operation Successful Lines
azure_dci_mapping_import_operation_failed_linesMapping Import Operation Failed LinesCountTotalMapping Import Operation Failed Lines
azure_dci_mapping_import_operation_total_linesMapping Import Operation Total LinesCountTotalMapping Import Operation Total Lines
azure_dci_mapping_import_operation_runtime_in_secondsMapping Import Operation Runtime In SecondsSecondsTotalMapping Import Operation Runtime In Seconds
azure_dci_outbound_profile_export_succeededOutbound Profile Export SucceededCountTotalOutbound Profile Export Succeeded
azure_dci_outbound_profile_export_failedOutbound Profile Export FailedCountTotalOutbound Profile Export Failed
azure_dci_outbound_profile_export_durationOutbound Profile Export DurationSecondsTotalOutbound Profile Export Duration
azure_dci_outbound_kpi_export_succeededOutbound Kpi Export SucceededCountTotalOutbound Kpi Export Succeeded
azure_dci_outbound_kpi_export_failedOutbound Kpi Export FailedCountTotalOutbound Kpi Export Failed
azure_dci_outbound_kpi_export_durationOutbound Kpi Export DurationSecondsTotalOutbound Kpi Export Duration
azure_dci_outbound_kpi_export_startedOutbound Kpi Export StartedSecondsTotalOutbound Kpi Export Started
azure_dci_outbound_kpi_record_countOutbound Kpi Record CountSecondsTotalOutbound Kpi Record Count
azure_dci_outbound_profile_export_countOutbound Profile Export CountSecondsTotalOutbound Profile Export Count
azure_dci_outbound_initial_profile_export_failedOutbound Initial Profile Export FailedSecondsTotalOutbound Initial Profile Export Failed
azure_dci_outbound_initial_profile_export_succeededOutbound Initial Profile Export SucceededSecondsTotalOutbound Initial Profile Export Succeeded
azure_dci_outbound_initial_kpi_export_failedOutbound Initial Kpi Export FailedSecondsTotalOutbound Initial Kpi Export Failed
azure_dci_outbound_initial_kpi_export_succeededOutbound Initial Kpi Export SucceededSecondsTotalOutbound Initial Kpi Export Succeeded
azure_dci_outbound_initial_profile_export_duration_insecondsOutbound Initial Profile Export Duration In SecondsSecondsTotalOutbound Initial Profile Export Duration In Seconds
azure_adla_job_for_standard_kpi_failedAdla Job For Standard Kpi Failed In SecondsSecondsTotalAdla Job For Standard Kpi Failed In Seconds
azure_adla_job_for_standard_kpi_time_outAdla Job For Standard Kpi TimeOut In SecondsSecondsTotalAdla Job For Standard Kpi TimeOut In Seconds
azure_adla_job_for_standard_kpi_completedAdla Job For Standard Kpi Completed In SecondsSecondsTotalAdla Job For Standard Kpi Completed In Seconds
azure_import_asa_values_failedImport ASA Values Failed CountCountTotalImport ASA Values Failed Count
azure_import_asa_values_succeededImport ASA Values Succeeded CountCountTotalImport ASA Values Succeeded Count
azure_dci_profiles_countProfile Instance CountCountTotalProfile Instance Count
azure_dci_interactions_per_month_countInteractions per Month CountCountTotalInteractions per Month Count
azure_dci_kpis_countKPI CountCountTotalKPI Count
azure_dci_segments_countSegment CountCountTotalSegment Count
azure_dci_predictive_match_policies_countPredictive Match CountCountTotalPredictive Match Count
azure_dci_predictions_countPrediction CountCountTotalPrediction Count

Event support

  • Supported
  • Configurable in OpsRamp Azure Integration Discovery Profile.

External reference