With Dynamics 365 Customer Insights, build a deep understanding of customers by connecting customer data from various transactional, behavioral, and observational sources to create a 360-degree customer view. Use these insights to drive customer-centric experiences and processes.

Use the OpsRamp Azure public cloud integration to discover and collect metrics against the Azure service.

Setup

To set up the OpsRamp Azure integration and discover the Azure service, go to Azure Integration Discovery Profile and select Customer Insights.

Metrics

OpsRamp MetricMetric Display NameUnitAggregation Type
azure_dci_api_calls

Customer Insights API Calls
Customer Insights API CallsCountTotal
azure_dci_mapping_import_operation_successful_lines

Mapping Import Operation Successful Lines
Mapping Import Operation Successful LinesCountTotal
azure_dci_mapping_import_operation_failed_lines

Mapping Import Operation Failed Lines
Mapping Import Operation Failed LinesCountTotal
azure_dci_mapping_import_operation_total_lines

Mapping Import Operation Total Lines
Mapping Import Operation Total LinesCountTotal
azure_dci_mapping_import_operation_runtime_in_seconds

Mapping Import Operation Runtime In Seconds
Mapping Import Operation Runtime In SecondsSecondsTotal
azure_dci_outbound_profile_export_succeeded

Outbound Profile Export Succeeded
Outbound Profile Export SucceededCountTotal
azure_dci_outbound_profile_export_failed

Outbound Profile Export Failed
Outbound Profile Export FailedCountTotal
azure_dci_outbound_profile_export_duration

Outbound Profile Export Duration
Outbound Profile Export DurationSecondsTotal
azure_dci_outbound_kpi_export_succeeded

Outbound Kpi Export Succeeded
Outbound Kpi Export SucceededCountTotal
azure_dci_outbound_kpi_export_failed

Outbound Kpi Export Failed
Outbound Kpi Export FailedCountTotal
azure_dci_outbound_kpi_export_duration

Outbound Kpi Export Duration
Outbound Kpi Export DurationSecondsTotal
azure_dci_outbound_kpi_export_started

Outbound Kpi Export Started
Outbound Kpi Export StartedSecondsTotal
azure_dci_outbound_kpi_record_count

Outbound Kpi Record Count
Outbound Kpi Record CountSecondsTotal
azure_dci_outbound_profile_export_count

Outbound Profile Export Count
Outbound Profile Export CountSecondsTotal
azure_dci_outbound_initial_profile_export_failed

Outbound Initial Profile Export Failed
Outbound Initial Profile Export FailedSecondsTotal
azure_dci_outbound_initial_profile_export_succeeded

Outbound Initial Profile Export Succeeded
Outbound Initial Profile Export SucceededSecondsTotal
azure_dci_outbound_initial_kpi_export_failed

Outbound Initial Kpi Export Failed
Outbound Initial Kpi Export FailedSecondsTotal
azure_dci_outbound_initial_kpi_export_succeeded

Outbound Initial Kpi Export Succeeded
Outbound Initial Kpi Export SucceededSecondsTotal
azure_dci_outbound_initial_profile_export_duration_inseconds

Outbound Initial Profile Export Duration In Seconds
Outbound Initial Profile Export Duration In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_failed

Adla Job For Standard Kpi Failed In Seconds
Adla Job For Standard Kpi Failed In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_time_out

Adla Job For Standard Kpi TimeOut In Seconds
Adla Job For Standard Kpi TimeOut In SecondsSecondsTotal
azure_adla_job_for_standard_kpi_completed

Adla Job For Standard Kpi Completed In Seconds
Adla Job For Standard Kpi Completed In SecondsSecondsTotal
azure_import_asa_values_failed

Import ASA Values Failed Count
Import ASA Values Failed CountCountTotal
azure_import_asa_values_succeeded

Import ASA Values Succeeded Count
Import ASA Values Succeeded CountCountTotal
azure_dci_profiles_count

Profile Instance Count
Profile Instance CountCountTotal
azure_dci_interactions_per_month_count

Interactions per Month Count
Interactions per Month CountCountTotal
azure_dci_kpis_count

KPI Count
KPI CountCountTotal
azure_dci_segments_count

Segment Count
Segment CountCountTotal
azure_dci_predictive_match_policies_count

Predictive Match Count
Predictive Match CountCountTotal
azure_dci_predictions_count

Prediction Count
Prediction CountCountTotal

Event support

  • Supported
  • Configurable in OpsRamp Azure Integration Discovery Profile.

External reference