Risks, Limitations and Assumptions

• The integration can manage critical/recovery failure alerts for the following two scenarios when the user activates App Failure Notifications in the settings:
  • Connectivity Exception
  • Authentication Exception
• Commuvault will not send any duplicate/repeat failure alert notification until the already existing critical alert is recovered.
• Use metrics for monitoring the resources and generating alerts when the threshold values are breached.
• Commvault cannot control monitoring pause/resume actions based on above alerts.
• Commvault is not compatible with cluster gateway.
• Displaying job information as metrics on each client. So the instance of job related metrics is in the format appTypeName_instanceName_jobId.
• In commvault if a job is completed or failed due to any reason then for the next scheduled time a new job will be created with new jobid, hence the generated alert from OpsRamp will not be healed automatically.
• The Template Applied Time will only be displayed if the collector profile (Classic and NextGen Gateway) is version 18.1.0 or higher.
• Port 8080 should be open for rest API execution.
• When none of the resource filter conditions are met, all resources will be discovered.