Polycom RealPresence Group Series is a native integration, without expensive and complex gateways, when enabled with Simple Network Management Protocol (SNMP) provides a set of operations for monitoring and managing the device on the internet.

Step 1: Install the integration

  1. From All Clients, choose a client.
  2. Go to Setup > Integrations > Integrations.
  3. From Available Integrations, select Adapter > Poly AV - Group Series.

Linux Install Integration
From Install Poly AV - Group Series Integrations, enter:

Object NameDescription
NameConfiguration name.
Gateway ProfileGateway management profile associated with the client.
5. Click Install.
The NEC-DISPLAYS INTEGRATIONS page displays the installed integration in the CONFIGURATION section.
Linux Install Integration

Step 2: Configure the integration

  1. From CONFIGURATION, click + Add.

  2. From the Create Adapter Configuration page, enter:

    • Name: Configuration name.
    • IP Address / Host Name: IP address or host name of the target.
    • Port: Port details.
      Note: Enter 161 (default SNMP port)
    • SNMP Version: SNMP version details.
    • Community String: Community string details.
    • Notification Alerts: Select TRUE or FALSE.
      • By default False is selected.
      • If you select TRUE, App will handle Critical/Recovery failure alert notifications for Connectivity, Authentication Exceptions.
  3. From the Credentials section, select Custom and enter the target device Username and Password.

  4. From the Resource Types & Metrics section, select the Metrics and Availability you want.
    The Resource Types & Metrics section automatically displays the target device resource type such as VoIP.

  5. From the Metrics section select the metrics you want.
    Use Import to read in metrics and Export to save metrics locally.

  6. From the Discovery Schedule section, select the checkbox to add a Recurrence Pattern. Choose one of the following intervals:

    • Hourly
    • Daily
    • Weekly
    • Monthly
  7. From the Monitoring Schedule section, select target device monitoring frequency.

  8. Click Save.

Linux Install Integration

After saving the configuration, the resources are discovered and monitoring is done as specified in the configuration profile.

The configuration is saved and displayed on the page.

Linux Install Integration

Step 3:View the Poly AV - Group Series device details

The NEC-display integration is displayed in the Infrastructure > Resources > Network Devices > VoIP.

Linux Install Integration

The basic information of the NEC-display is displayed under Attributes, you can check the below information:

Object NameDescription
Device TypeInformation of the device type
Resource TypeInformation of the resource type
Resource NameName of the resource.
Host NameName of the host device.
Alias NameThe name that you have created.
IP AddressIP address of the device
MAC AddressThe MAC address of the device
ModelModel number of the device.
Calendar AccountInformation related to calendar account.
Calendar Connection StatusStatus of the calendar connection.
FirmwareSoftware instructions residing in non-volatile storage that holds the content without power.

Supported Metrics

Object NameDescriptionDisplay NameUnit
poly_group_CalendarSyncMonitors connection to calendar service. possible values 1:"Disabled" , 2:"Registered" , 3:"Error"Poly Group Calendar Sync
poly_group_ProvisioningStatusMonitor connection to provisioning server. possible values 1:"Disabled" , 2:"Connected" , 3:"Error"Poly Group Provisioning Status

Risks, Limitations & Assumptions

  • Component level threshold configuration is not possible.
  • Resource level metric threshold customization and frequency setting are not possible.
  • Usability issues in application configuration page while adding/editing.
  • Optional configuration parameters cannot be defined.
  • Application upgrade is a manual process without version change