Introduction

Smart, innovative, tailor-made interactive solutions that provide tools needed to facilitate enhanced outcomes from collaborative working.

Single large format solutions, interactive video walls, and scalable multi projector solutions support instant video conferencing, creative applications, interactive lectures and meeting plus infotainment systems.

Prerequisite

OpsRamp Classic Gateway 12.0.1 and above.

Default monitoring configurations

NEC Displays application has default Global Device Management Policies, Global Templates, Global Monitors and Global metrics in OpsRamp. You can customize these default monitoring configurations as per your business use cases by cloning respective Global Templates, and Global Device Management Policies. OpsRamp recommends doing this activity before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    OpsRamp has a Global Device Management Policy for each Native Type of NEC Displays. You can find those Device Management Policies at Setup -> Resources -> Device Management Policies -> Search with suggested names in global scope. Each Device Management Policy follows below naming convention:

    {appName nativeType - version}

    Ex: nec-displays NEC Displays - 1 (i.e, appName = nec-displays, nativeType = NEC Displays, version = 1)

  2. Default Global Templates

    OpsRamp has a Global Template for each Native Type of NEC Display. You can find those templates at Setup -> Monitoring -> Templates -> Search with suggested names in global scope. Each template follows below naming convention:

    {appName nativeType 'Template' - version}

    Ex: nec-displays NEC Displays Template - 1 (i.e, appName = nec-displays, nativeType = NEC Displays, version = 1)

  3. Default Global Monitors

    OpsRamp has a Global Monitors for each Native Type which has monitoring support. You can find those monitors at Setup -> Monitoring -> Monitors -> Search with suggested names in global scope. Each Monitors follows below naming convention:

    {monitorKey appName nativeType - version}

    Ex: NEC Displays Monitor nec-displays NEC Displays 1 (i.e, monitorKey = NEC Displays Monitor, appName = nec-displays, nativeType = NEC Displays, version = 1)

Configure and install the integration

  1. From All Clients, select a client.
  2. Go to Setup > Integrations and Apps.
  3. Click Manage Apps.
    Notes:
    • If there are already installed applications, it will redirect to the INSTALLED APPS page, where all the installed applications are displayed.
    • If there are no installed applications, it will navigate to the ADD APP page.
NEC Display Devices
  1. Click + ADD on the INSTALLED APP page. The ADD APP page displays all the available applications along with the newly created application with the version.
    Note: You can even search for the application using the search option available. Also you can use the All Categories option to search.
NEC Display Devices
  1. Click ADD in the NEC Displays application.
  2. In the Configurations page, click + ADD. The Add Configuration page appears.
  3. Enter the below mentioned BASIC INFORMATION:
FunctionalityDescription
NameEnter the name for the configuration.
Host Name / IP AddressHost Name/IP address of the target.
PortPort

Note: By default 161 is added.
SNMP VersionSelect the SNMP Version from the drop down.

Note: By default version2c is added.
Community StringEnter the community string information.

Note: Select App Failure Notifications; if turned on, you will be notified in case of an application failure that is, Connectivity Exception, Authentication Exception.

  1. In the RESOURCE TYPE section, select:
    • ALL: All the existing and future resources will be discovered.
    • SELECT: You can select one or multiple resources to be discovered.
  2. In the DISCOVERY SCHEDULE section, select Recurrence Pattern to add one of the following patterns:
    • Minutes
    • Hourly
    • Daily
    • Weekly
    • Monthly
  3. Click ADD.
NEC Display Devices
  1. Now the configuration is saved and displayed on the configurations page after you save it.
    Note: From the same page, you may Edit and Remove the created configuration.
  2. Click NEXT.
  3. In the Installation page, select an existing registered gateway profile, and click FINISH.
NEC Display Devices

The application is now installed and displayed on the Installed Integration page. Use the search field to find the installed application.

Modify the Configuration

View the NEC display details

The NEC-display integration is displayed in the Infrastructure > Resources > Network Devices > VoIP. You can navigate to the Attributes tab to view the discovery details, and Metrics tab to view the metric details for NEC display devices.

NEC Display Devices
NEC Display Devices

Supported Metrics

Metric NamesDisplay NameUnitDescription
nec_display_Power_StatePower StateProvides current power status of the device.Possible values \n1: \"Other\",\n2: \"Unknown\",\n6: \"Active Off\",\n7: \"Standby\",\n8: \"Power Saving\",\n9: \"Cooling\",\n10: \"Warming\",\n 11: \"On\"

Risks, Limitations & Assumptions

  • Application can handle Critical/Recovery failure notifications for below two cases when user enables App Failure Notifications in configuration:
    • Connectivity Exception
    • Authentication Exception
  • Application will not send any duplicate/repeat failure alert notification until the already existed critical alert is recovered.
  • Macro replacement limitation (i.e, customisation for threshold breach alert subject, description).
  • Application cannot control monitoring pause/resume actions based on above alerts.
  • Metrics can be used to monitor nec display resources and can generate alerts based on the threshold values.
  • Component level thresholds can be configured on each resource level.
  • No support of showing activity log and applied time.
  • No support for the option to get the latest snapshot metric.