Supported Metrics

The following tabs represent the Metric Category of Poly AV Studio Series.

Availability
Usage
Native TypeMetric NameDisplay NameUnitsVersionDescriptionMetric Group
Poly AV Studio Seriespolycom_studio_Provisioning_StatusProvisioning StatusNA1.0.0studio device provisioning status. Registered -1, Unregistered-0
polycom_studio_Controller_StatusController StatusNA1.0.0poly studio device controller status. paired -2, Connected -1, Disconnected -0
polycom_studio_Device_Paired_StatusDevice Paired StatusNA1.0.0Polycom studio series device paired status. Valid outcomes are -> paired-2, Connected-1, Disconnected-0
polycom_studio_Calendar_Connection_StatusCalendar Connection StatusNA1.0.0poly studio device calendar connection status. Valid status strings -> DISABLED -0, OFFLINE -1, ONLINE -2, CONNECTING -3,ERR_AUTHENTICATION -4, and ERR_UNKNOWN -5
polycom_studio_SIP_StatusSIP Server StatusNA1.0.0poly studio device SIP server status. Valid status strings -> DOWN -0, UP -1, ON -2, OFF -3, and ERR_UNKNOWN -4
Native TypeMetric NameDisplay NameUnitsVersionDescriptionMetric Group
Poly AV Studio Seriespolycom_studio_APIStatsPOLYCOM TRIO API StatisticsNA1.0.0Provides the number of API calls made within the frequency and resources

Default Monitoring Configurations

Poly AV Studio Series Device has default Global Device Management Policies, Global Templates, Global Monitors, and Global Metrics in OpsRamp. Customize these default monitoring configurations as per your business requirement by cloning respective Global Templates and Global Device Management Policies. It is recommended to clone them before installing the application to avoid noise alerts and data.

  1. Default Global Device Management Policies

    Find the Device Management Policy for each Native Type at Setup > Resources > Device Management Policies. Search with suggested names in global scope:

    {appName nativeType - version}

    Ex: poly-av-studio-series Poly AV Studio Series - 1 (i.e, appName = poly-av-studio-series, nativeType = Poly AV Studio Series, version = 1)

  2. Default Global Templates

    Find Global Templates for each Native Type at Setup > Monitoring > Templates. Search with suggested names in global scope. Each template adheres to the following naming convention:

    {appName nativeType 'Template' - version}

    Ex: poly-av-studio-series Poly AV Studio Series Template - 1 (i.e, appName = poly-av-studio-series, nativeType = Poly AV Studio Series, version = 1)

  3. Default Global Monitors

    Find the Global Monitors for each Native Type at Setup > Monitoring > Monitors. Search with suggested names in global scope. Each Monitors adheres to the following naming convention:

    {monitorKey appName nativeType - version}

    Ex: Poly AV Studio Series Monitor poly-av-studio-series Poly AV Studio Series 1 (i.e, monitorKey = Poly AV Studio Series Monitor, appName = poly-av-studio-series nativeType = Poly AV Studio Series, version = 1)