Applicable on all Exchange 2016 with UMS server roles.

Discovery with the agent

Collector Type: Agent

Category: Application Monitors

Application Name: MSExchange2016UnifiedMessagingservers

Global Template Name: Microsoft Exchange 2016 DotNet v4 - Unified Messaging Servers (UMS), Microsoft Exchange 2016 - Server Role - Unified Messaging servers (UMS)

Version : Microsoft Exchange 2016

Pre-requisites: For Exchange server role monitors need Microsoft .NET Framework 4.0

Collected Metrics

Metric NameDisplay NameDescription
MSExchange2016OperationsoverSixSeconds/td>MSExchange2016OperationsoverSixSecondsShows the number of all Unified Messaging operations that took more than six seconds to complete. This is the time during which a caller was waiting for Unified Messaging to respond.
MSExchange2016CallsDisconnectedbyCallersDuringUMAudioHourglassMSExchange2016CallsDisconnectedbyCallersDuringUMAudioHourglassShows the number of calls during which the caller disconnected while Unified Messaging was playing the audio hourglass tones. This value should be 0 at all times. A nonzero value suggests excessive latency between a Unified Messaging server and targeted domain controller.