Introduction

Applicable on Exchange Servers with the Unified Messaging servers (UMS) role.

Discovery with the agent

Collector Type: Agent

Category: Application Monitors

Application Name: MSExchange2010UnifiedMessagingservers

Global Template Name: Microsoft Exchange 2010 DotNet v4 - Server Role - Unified Messaging Servers (UMS)

Version: Microsoft Exchange 2010

Prerequisites: For Exchange 2013 UMS server role monitors need Microsoft .NET Framework 4.0

Collected Metrics

Metric NameDisplay NameDescription
MSExchange2016 OperationsoverSixSecondsMSExchange2016 OperationsoverSixSecondsShows the number of all Unified Messaging operations that took more than six seconds to complete. This is the time during which a caller was waiting for Unified Messaging to respond.
MSExchange2016 CallsDisconnectedbyCallersDuringUMAudioHourglassMSExchange2016 CallsDisconnectedbyCallersDuringUMAudioHourglassShows the number of calls during which the caller disconnected while Unified Messaging was playing the audio hourglass tones. This value should be 0 at all times. A nonzero value suggests excessive latency between a Unified Messaging server and targeted domain controller.