Applicable on Exchange Servers with the UMS role.

Discovery with the agent

Collector Type: Agent

Category: Application Monitors

Application Name: MSExchange2007UnifiedMessagingservers

Global Template Name: Microsoft Exchange 2007 - Server Role - Unified Messaging servers (UMS) DotNet v4*

Version: Microsoft Exchange 2007

Prerequisites: For UMS role monitors need Microsoft .NET Framework 4.0

Collected Metrics

Metric NameDisplay NameDescription
OperationsoverSixSecondsOperationsoverSixSecondsOperations over Six Seconds is the number of all UM operations that took more than 6 seconds to complete. This is the time during which a caller was waiting for UM to respond.
MailboxServerAccessFailuresMailboxServerAccessFailuresMailbox Server Access Failures is the number of times the system did not access a Mailbox server.
CallsDisconnectedbyCallersDuringUMAudioHourglassCallsDisconnectedbyCallersDuringUMAudioHourglassCalls Disconnected by Callers During UM Audio Hourglass is the number of calls during which the caller disconnected while Unified Messaging was playing the audio hourglass tones.