Pingdom

Pingdom is a global performance monitoring solution for websites and web applications. The OpsRamp integration supports webhooks to enable OpsRamp to accept alerts from Pingdom.

OpsRamp configuration

Step 1: Install integration

Select a client from the All Clients list.
Go to Setup > Integrations > Integrations.
From Available Integrations, select Monitoring > Pingdom.
Click Install.

Step 2: Configure integration

From the API tab, enter:
- Authentication: Copy Tenant Id, Token, and Webhook URL for configuration. These settings are used for creating a HTTP Request template.
- Map Attributes: Enter the mapping information for the third-party.
From the Monitoring of Integration tab, click Assign Templates.
From the Audit Logs, set up audit log criteria and time frame.

Configuring the map attributes

Select the required OpsRamp property from the drop-down.
Click Add Mapping Attributes to map attributes for the specific OpsRamp alert property.
Click + to define the mappings.
From Create Alert Mappings on Status, define the mappings, parsing conditions, and default values, and Save.

The following tables shows the attribute mappings.

OpsRamp Entity	OpsRamp Property	Pingdom Entity	Pingdom Property
ALERT	Alert subject	INCIDENT	check_name
ALERT	Alert description	INCIDENT	long_description
ALERT	Alert resource name	INCIDENT	check_params.hostname
ALERT	Alert Metric	INCIDENT	check_type
ALERT	Alert Time	INCIDENT	state_changed_utc_time
ALERT	Alert State	INCIDENT	current_state Pingdom Property Value: `UP` `DOWN` OpsRamp Property Value: `Ok` `Critical`

Pingdom configuration

Step 1: Add an integration

Log into Pingdom.
Go to Integrations > Integrations.
Select Add Integrations and configure the following:
1. Select integration Type as Webhook.
2. Enter name for the integration. For example: OpsRamp Integration
3. Paste the OpsRamp webhook URL - https://<api-url>/integrations/alertsWebhook/{tenantid}/alerts?vtoken={token}
  >Enter the Tenant ID and Token from the OpsRamp configuration.
  For example: https://api.opsramp.com/integrations/alertsWebhook/client_1/alerts?vtoken=Oz6JGgJy0C2f7aqSRrnq4ne6Qp5g5Pgp
4. Select Active and click Save Integration.

Step 2: Connect integration to uptime checks

Go to the Experience Monitoring menu and click Uptime.
Click the Uptime check you want to add to the integration.
Scroll to the bottom of Edit Check page where you find Connect Integrations section and select the previously configured integration and click Modify Check to save.