IMAP Web Service Monitor

Provides the steps to create IMAP synthetic monitor.

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IMAP synthetic monitor checks the response time of the IMAP server by connecting to the designated IMAP port (via secure SSL/TLS connection).

Creating IMAP synthetic monitor

After selecting the synthetic monitor type, to configure the IMAP synthetic monitor:

  1. From the Add Web Service monitor window, provide details for the following parameters and click Save:
    • Name: Refers to the name of the Web Service monitor.
      Note: Add Web Service displays an error message Name Already Exists if you do not provide unique value in Name field.
    • Host: URL of the IMAP host. To enable IMAPS monitoring, append imaps:// to IMAP hostname. (Example: imaps://your_imap_host_name).
    • Username: Username of the receiver email address.
    • Password: Password of the receiver’s email address.
    • Confirm Password: Same receiver email password.
    • Locations: Refers to the desired locations from where you want to monitor.
      The screen displays a confirmation message about the successful addition of the synthetic monitor.
  2. Click OK.
    Web Services page displays the configured synthetic monitor.
Add Web Service

Add Web Service

To manage a configured synthetic monitor:

  • Edit – To modify the existing details of the configured Web Service monitors.
  • Delete – To remove any configured Web Service monitor.
  • Scheduled Maintenance – To move any configured Web Service monitor to Scheduled Maintenance.

After configuring, view Metrics and graphical representations for additional information.

Metrics for IMAP monitor types

Metrics for IMAP Monitor Types
Monitor TypesUnitsRecommended MetricsDescription
IMAP-availability.down.location.countLocation Count: The number of locations where the configured host is down
IMAPMillisecondssynthetic.response.timeResponse time: The time taken to fetch the Inbox description of the configured mailbox using the IMAP protocol.

Graphical representation for metrics

Graphical Representation

Graphical Representation

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