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Fall 2020 Update
Summer 2020 Weekly Updates
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Deprecation Notices
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Support Matrix
AWS Service Metrics
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Recommended Templates
APIs
Getting Started
Getting started
Getting Started Examples
API User Guide
REST API Basics
Resource index and summary
Agents and Gateways
Assign agent resources policy
Assign agent resources profiles
Attach gateway to management profile
Configure gateway external proxy connection
Create management profile
Detach gateway from management profile
Download gateway files
Download Linux agent
Download Linux agent installation script
Download Windows agent
Generate gateway access token
Get agent count by agent version
Get status, start and stop application services
Get the Linux agent
Gets gateway information
Gets gateway NGINX status and restart service
Gets gateway NTP details
Gets gateway timezone information
Manage management profile
Manually set gateway NTP date and time
Reconnect management profile tunnel
Register gateway
Restart network service
Search for management profile
Set gateway timezone
Set static route configuration
Specifies gateway network settings
Start and stop gateway NTP service
Synchronize NTP servers time
Turn Squid proxy service on and off
Update gateway NTP server IP addresses
Alerts
Acknowledge alert
Activate user
Attach incident to alert
Create alert escalation policy
Create alert on a resource
Create alerts on resources
Create and get alert correlation policy
Create daily recurring schedule
Create partner and client rosters
Disable alert escalation policy
Enable alert escalation policy
Enable and disable first response policy
End scheduled maintenance window
End scheduled maintenance window
Execute the required training type
Get alert comments
Get alert details
Get alert details by alert ID
Get alert details by event ID
Get alert details by incident ID
Get alert escalation policies
Get alert escalation policy
Get alert status history
Get alert view by view ID
Get alert views
Get alerts for alert-triggered time
Get organization rosters
Get sub-alert types
Get supported alert types
Manage alert correlation policy
Manage alert correlation policy by ID
Manage alert escalation policy
Manage first response policy by ID
Manage first response policy details
Manage rosters
Manage schedule maintenance window resources
Manage scheduled maintenance windows
Post action on an alert
Search alerts
Search scheduled maintenance windows
Suspend scheduled maintenance window
Update incident with alert ID
Automation
Create job
Delete RBA category
Get job types list
Get output logs
Get tenant jobs list
Manage jobs
Manage RBA categories
Manage scripts
Manage scripts by ID
Run a script
Run scheduled job
Exports
Create on-demand batch export template
Integrations
Activate integration event
Create integration event
Deactivate integration event
Disable integration
Enable installed integration
Get and update discovery profiles
Get configurable email properties
Get installed integration events
Get integration activity
Get integration event placeholders
Get integration mappable properties
Install AWS integrations
Install Azure integration
Install custom integration
Install email alert integration
Install email request integration
Install Google integration
Install integrations
Install SSO integration
Install VMWARE integration
Manage cloud discovery profile
Manage inbound authentication
Manage installed integration
Manage installed integration base notifier
Manage installed integration mapping attributes
Manage integration event
Rescan discovery profiles
Search available integrations
Search cloud discovery profiles
Search installed integrations
Knowledge Base
Add comments to KB article
Create KB article
Create KB category
Create KB template
Delete KB articles
Delete KB category
Delete KB template
Download KB article attachment
Download KB article attachments
Get KB article activity log
Get KB article template
Get KB category lists
Get KB sub-category lists
Get KB templates list
Get list of comments for KB article
Get list of KB articles
Manage KB article
Restore KB categories
Search KB articles
Share KB article
Share KB article
Update KB category
Metrics
Create metric types
Get metric (time series) on resources
Manage metric type
Manage resource metrics
Monitoring
Activate a user
Create resource monitors
Get assigned templates of resource
Get monitoring metric by ID
Get monitoring metric by Name
Manage resource templates
Patching
Activate and deactivate patch baseline
Add and remove patches from baseline
Approve and disapprove patch
Assign or unassign a baseline for patch compliance
Assign or unassign device group for patch compliance
Assign or unassign devices for patch compliance
Check resource patch compliance against baseline
Create and get patch baselines
Create compliance and get compliance checks
Create patch configuration and execute
Get and delete patch details
Get baseline details of compliance
Get device group details of a compliance
Get devices of a compliance
Get patch scan status of a device
Get patch scan status of all devices of a missing job
Get patches on a resource
Get patching status of a device
Get patching status of all devices in a patch configuration
Get, update, and delete patch baselines
Manage patch configuration
Run patch compliance check
Run patch configuration
Search patch configuration by client
Search patches
Update and delete patch compliance
Resource Management
Change WSUS settings
Create and update device groups
Create generic resource
Create or update service group
Create resource note
Create site
Create tenant custom attribute type and values
Decommission a resource
Delete resource by resource type
Enable and disable client resource decommission
Get and delete device management policy
Get child resources and device groups
Get child resources and service groups
Get client custom attributes
Get decommissioned resource data
Get device custom attributes of a device
Get latest antivirus definitions on resources
Get minimal details of device groups
Get minimal details of service groups
Get minimal resource details
Get minimal resource type details
Get minimal site details
Get private locations for synthetics
Get public locations for synthetics
Get resource applications
Get resource availability
Get root level device groups
Get root-level service groups
Get service availability
Get service group custom attributes
Get topology data by relationships
Get warranties
Link service group
Manage child resource for service group
Manage child resources for device groups
Manage client custom attributes
Manage custom attributes for devices
Manage custom attributes for service groups
Manage device groups
Manage device management policy
Manage device warranty
Manage resource availability rule
Manage resource dependency
Manage resources
Manage service group
Manage site
Manage tenant custom attributes
Run device management policy
Search assigned entities by attribute
Search decommissioned resources
Search device management policy
Search resource notes
Search resources
Search sites
Search tenant custom attribute types and values
Unlink child service group
Update custom attribute value description
Update resource note
Tenancy and Access Controls
Activate or deactivate client
Activate user
Change password
Create and get credential set
Create and search user group
Create client
Create client notes
Create role
Create user
Get alert technologies
Get ARM cloud resources
Get AWS cloud resources
Get channels
Get countries
Get custom branding
Get Google cloud resources
Get minimal details of client credential sets
Get minimal details of clients
Get minimal details of device credential sets
Get minimal details of users
Get partner details
Get tenant NOCs
Get timezones
Get user login history
Manage client note
Manage credential set by ID
Manage role
Manage user groups
Manage users for user group
Search clients
Search for client notes
Search permission sets
Search roles
Search tenant users
Update and get client details
Update and get user details
Tickets
Add response to a problem
Add response to a service request
Add response to a time bound request
Add response to an incident
Add response to change request
Add response to task
Close change request
Close incident
Close problem
Close service request
Close task
Close time bound request
Create and get ticket notes
Create change request
Create change request categories
Create incident
Create incident categories
Create problem
Create problem categories
Create service request
Create service request categories
Create task
Create time bound request
Download change request response attachment
Download incident response attachment
Download problem response attachment
Download service request response attachment
Download task response attachment
Download time bound request response attachment
Get activity log of a change request
Get activity log of a problem
Get activity log of a service request
Get activity log of a task
Get activity log of a time bound request
Get activity log of an incident
Get change request custom form
Get change request responses
Get custom field
Get custom fields
Get incident custom form
Get incident responses
Get problem custom form
Get problem responses
Get service desk list of categories
Get service request custom form
Get service request responses
Get SLA policy
Get task responses
Get ticket status change reasons
Get time bound responses
Get time-bound request custom form
Manage change request
Manage forward mapping
Manage incident
Manage incident business impact
Manage incident urgency
Manage problem
Manage reverse mapping
Manage service request
Manage ticket notes by ID
Search change requests
Search incidents
Search problems
Search service requests
Search SLA policies
Search tasks
Search time bound requests
Update and get tasks
Update and get time bound request
Update change request category
Update incident business impact
Update incident category
Update problem category
Update service request category
Update urgency
Deprecation-notices
Actions on Windows services
Agents with unsupported versions
Alert priority attribute
Application patching support
Azure BizTalk Service
Basic authentication for APIs
Breadcrumbs in navigation bar
Canonical metric names
Canonical metric names (update)
Create user from email request integrations
Custom integrations with no associated role
Days parameter for HTTPs synthetics
Device APIs
Device attribute - device name
Device attribute device type
Execution order in device management policies
Gateways with unsupported firmware
Impacted Resources tab
Incident actions on suppressed alerts
Inference stats widget
Java-based remote consoles
Legacy reports
Legacy synthetics
Mac agents
Neustar integration
NodeJS synthetics
Permanent suppress action on alerts
Post-install access to integration key and secret
Remote access integrations
Runbooks in specific languages
Service monitor configuration
Status/State metric
Support for Linux versions on end of life
Trusted root certificates
Updating incidents by Alert Escalation Policies
Guides
Administration Guides
SNMP Monitoring
SNMP Monitoring Overview
Setting Up SNMP Monitoring
SNMP Monitoring References
SNMP Extended Sample Script
Synthetic Monitoring
Synthetic Monitoring Overview
Monitoring Only from Public Locations
Monitoring Only from Private Locations
Monitoring from Private and Public Locations
Synthetic Monitoring Troubleshooting Guide
Synthetic Monitoring FAQs
Concepts Guide
Introduction
Tenancy
Access Controls
Discovery and Monitoring
Event Management
Automation
Service and Topology Maps
Onboarding Guide
Onboarding Process Framework
Getting Started
Instrumentation Reference
Public IP Addresses
Integrations
About Integrations
Getting Started
Configuring Duo Security
Monitoring Integration Failures
Uninstalling Integrations
Public Cloud
AWS
Onboarding AWS Resources
Overview
Install AWS integration using IAM
Install AWS integration using IAM AssumeRole
Install AWS integration using IAM AssumeRole and External ID
Discover AWS services
Monitor AWS services
Process Amazon Events
AWS Supported Services
AWS Amazon Connect
AWS API Gateway
AWS API Gateway Stage
AWS App Stream
AWS AppSync
AWS Athena
AWS Auto Scaling
AWS Cloud Search Domain
AWS CloudFront
AWS CloudHSM
AWS CloudHSM Cluster
AWS Code Commit Repository
AWS CodeBuild
AWS CodeDeploy
AWS Direct Connection
AWS DMS
AWS DMS Task
AWS DocumentDB
AWS DynamoDB
AWS EBS Volumes
AWS EC2 Instance
AWS ECS Cluster
AWS EFS
AWS Elastic Beanstalk
AWS Elastic Cache
AWS Elastic MapReduce
AWS Elastic Search Service
AWS Elastic Transcoder
AWS Elemental MediaConnect Entitlement
AWS Elemental MediaConnect Flow
AWS Elemental MediaConvert Job
AWS Elemental MediaConvert Job Template
AWS Elemental MediaConvert Preset
AWS Elemental MediaConvert Queue
AWS Elemental MediaPackage Channel
AWS Elemental MediaPackage HarvestJob
AWS Elemental MediaPackage Origin EndPoint
AWS Elemental MediaTailor
AWS EventBridge Bus
AWS EventBridge Rule
AWS Firehose
AWS Gamelift Alias
AWS Gamelift Build
AWS Gamelift Fleet
AWS Gamelift Matchmaking Configuration
AWS Gamelift Matchmaking RuleSet
AWS Gamelift Queue
AWS Gamelift Script
AWS Glue
AWS GuardDuty
AWS Inspector
AWS IOT
AWS Kinesis
AWS KMS
AWS Lamda Functions
AWS Lex
AWS Lightsail
AWS Load Balancer
AWS MQ Broker
AWS MSK Cluster
AWS MSK Cluster Broker Node
AWS NAT Gateway
AWS Neptune DB
AWS OpsWorks Layers
AWS OpsWorks Stacks
AWS Pipeline
AWS RDS
AWS Redshift
AWS Route53
AWS S3
AWS SageMaker
AWS SNS
AWS Spot Instance Requests
AWS SQS
AWS StepFunctions
AWS SWF
AWS Terraform
AWS Translate
AWS VPC
AWS WAF
AWS Workspaces
Azure
Onboarding Azure Resources
Install Azure integration
Discover Azure resources
Monitor Azure resources
Process Azure Events
Azure Supported Services
Azure Active Directory B2C
Azure Analysis Services
Azure API Management
Azure App Service Environment
Azure App Service Plan
Azure Application Gateway
Azure Application Insights
Azure Automation Account
Azure Batch Accounts
Azure Batch AI Workspaces
Azure Blockchain Members
Azure Cache for Redis
Azure CDN Profile
Azure Cognitive Service Account
Azure Compute Disk
Azure Container Instances
Azure Cosmos DB
Azure Customer Insights
Azure Data Box Edge
Azure Data Factory
Azure Data Lake Analytics
Azure Data Lake Store Accounts
Azure DB for MariaDB
Azure DB for MySQL
Azure Device Provisioning Service
Azure Event Grid
Azure EventHub Namespace
Azure ExpressRoute
Azure HD Insight Cluster
Azure Hosting Environment MultiRole Pool
Azure Insights Autoscale Settings
Azure Integration Service Environment
Azure IOT Hub
Azure Key Vault
Azure Kusto Cluster
Azure Load Balancer
Azure Local Network Gateway
Azure Logic App
Azure MachineLearning CommitmentPlan
Azure MachineLearning Workspace
Azure Network Connection
Azure Network Interface
Azure Network Security Groups
Azure Notification Hub
Azure Operational Insights Workspace
Azure Operations Management Solution
Azure Portal Dashboard
Azure PostgreSQL Server
Azure PostgreSQL Server Group
Azure PostgreSQL Serversv2
Azure Public IP Address
Azure Queue Storage
Azure Recovery Services Vault
Azure Relay
Azure Restore Point Collections
Azure Route Table
Azure Scheduler Job Collection
Azure Search Service
Azure Service Bus
Azure Service Fabric Cluster
Azure SQL Database
Azure SQL Elastic Pool
Azure SQL Managed Instance
Azure Storage Volume
Azure Stream Analytics
Azure Terraform
Azure Traffic Manager Profiles
Azure Virtual Machine
Azure Virtual Machine Scale Set
Azure Virtual Network Gateways
Azure Virtual Networks
Azure Website
Azure Website Slot
GCP
Onboarding GCP Resources
Install Google Cloud integration
Discover Google Cloud resources
Monitor Google Cloud resources
Process Google Cloud Events
GCP Supported Services
Google Appengine Instance
Google Appengine Service
Google Appengine Version
Google BigQuery
Google BigTable
Google Cloud Composer Environment
Google Cloud DNS Managed Zone
Google Cloud Functions
Google Cloud Memorystore for Redis
Google Cloud Router
Google Cloud Run Services
Google Cloud Spanner Instance
Google Cloud SQL
Google Cloud Storage
Google Cloud Task Queue
Google Cloud TPU
Google Compute Engine
Google Container Cluster
Google Dataflow
Google Dataproc Cluster
Google Filestore
Google Firebase
Google Load Balancer
Google Machine Learning Job
Google Machine Learning Version
Google PubSub Subscription
Google PubSub topic
Google Terraform
Google VPN Gateway
Cloud Native
containerd
CRI-O
Kubernetes
Kubernetes Metrics
Mesosphere DC/OS
Prometheus Metrics
Cloud-native Supported Services
Overview
Apache
Apache ActiveMQ
Apache CouchDB
Apache HBase
Apache Hive
Apache Kafka
Apache Solr
Apache Spark
Apache Tomcat
Cassandra
CockroachDB
Consul
CoreDNS
Elasticsearch
etcd
EventStoreDB
FastCGI Process Manager
HAProxy
Harbor
HDFS DataNode
HDFS Namenode
Jboss / WildFly
Kong
Kubernetes API server
Kubernetes Controller
Kubernetes DNS
Kubernetes kube-state
Kubernetes kubelet
Kubernetes Metrics Server
Kubernetes scheduler
Kyoto Tycoon
lighttpd
Linkerd
memcached
MongoDB
Monit
MySQL
Neo4j
NGINX
NGINX Ingress Controller
OracleDB
PgBouncer
Postfix
PostgreSQL
PowerDNS Recursor
RabbitMQ
Redis
Riak
Squid
Traefik
twemproxy
Zookeeper
Collaboration
Slack
Compute
Cisco HyperFlex
Cisco UCS
Citrix XenServer
Hyper-V
Nutanix
VMware
Configuration Automation
Ansible Integration
Automation Integration
Custom
Custom Integration
Custom Integration for Multiple Tenants
Custom integration framework for webhook integration
Exports
AWS EventBridge
AWS S3
Azure Blob Storage
Webhook Integration
Network
Contrail Controller
Cradlepoint
Meraki
NEC IP-PBX
Viptela
Wireless LAN Controller
Password Management
CyberArk
ManageEngine Password Manager Pro (PMP)
Patch Management
Microsoft Windows
SSO
ADFS
Azure AD
Centrify
Okta
OneLogin
PingOne
Storage
EMC CLARiiON
EMC RPA
EMC VMAX
EMC VNX
EMC VNXe
EMC VPLEX
EMC XtremIO
Hitachi HCI
Hitachi HNAS
Hitachi VSP
Hitachi VSP (Tuning Manager)
HP EVA
IBM Storwize
NetApp Cluster
NetApp Filer
Pure Storage
Third Party Events
AppDynamics
Datadog
Dynatrace
ElasticLog
Email Alerts
Logz.io
Micro Focus Operations Manager i
New Relic
Operations Management Suite (OMS)
Pingdom
Prisma Public Cloud
Prometheus
Site24x7
SolarWinds Orion
Splunk
Stackdriver
Sumo Logic
Sysdig
System Center Operations Manager (SCOM)
ThousandEyes
Zabbix
Ticketing & ITSM
ServiceNow
ServiceNow Overview
ServiceNow - Standard Method
ServiceNow - ServiceNow Store Method
ServiceNow Business Rule Script
ServiceNow Business Rule Script - CI
Autotask
BMC Remedy
CA Service Desk Manager
Cherwell
ConnectWise
Email Requests
Freshservice
JIRA
ManageEngine ServiceDesk Plus
Zendesk
Platform
Agents
Agent Overview
Agent Connectivity Requirements
Deploying Agents on Linux
Deploying Agents on FreeBSD
Deploying Agents on Windows
Deploying Agents using Gateways
Updating Agents
Managing Agents with Ansible
Enabling Agent Self-Monitoring
Managing Change Detection
Agent Log File Reference
Agent Troubleshooting
Agent FAQs
Gateways
Gateway Overview
Deployment Requirements
Gateway Security
Managing Login Accounts
Managing Proxy Settings
Using SSL certificates
Deploying Gateway Clusters
Deploy Gateways on AWS
Deploy Gateways on Azure
Deploy Gateways on GCP
Deploy Gateways on Windows
Deploy Gateways on VMware vSphere
Registering a Gateway
Updating Gateways
Gateway FAQs
Network Configuration Backup
Backing up Network Configuration
Account Management
Account Management Overview
Tenancy Overview
Notification Overview
Role-Based Access Control Overview
Customizing Company Branding
Managing Accounts
Managing Profiles
Managing Clients
Managing Users
Managing User Groups
Managing Roles
Managing Permission Sets
Managing Rosters
Product Packages FAQs
Resource Management
Resource Management Overview
Managing Device Management Policies
Managing Data Retention
Managing Custom Attributes
Grouping Resources by Location
Grouping Resources by Attributes
Viewing Resources
Regular Expressions Reference
Advanced Resource Search
Cloud Spend Management
Budget Policy
Cloud Cost Visibility
Tickets
Managing Service Desk
Managing Change Requests
Managing Incidents
Managing Problem Entities
Managing Service Level Agreements
Managing Service Request
Managing Tasks
Managing Time Bound Entities
Dashboards
Classic Dashboard
Dashboards Overview
Widgets Overview
Manage Dashboards
Creating Widgets
Dashboard 2.0
Dashboards 2.0 and PromQL
Reports
Reports Overview
Creating Standard Reports
Managing Standard Reports
Creating Custom Reports
Managing Custom Reports
Reports FAQs
Exports
Batch Export Overview
Streaming Export Overview
Managing Batch Export
Managing Streaming Exports
Knowledge Base
Knowledge Base
Remote Consoles
Remote Consoles Overview
Enabling Remote Console Modules
Launching Browser Consoles
Accessing Clipboards in Browser Consoles
Transferring Data / Files in Browser Consoles
Launching Java Consoles
Transferring Files in Java Consoles
Launching Admin Consoles
Playing Back Audit Recordings
Remote Console FAQs
Service and Topology Maps
Service Maps Overview
Using Service Maps
Topology Explorer Overview
Topology Explorer UI Overview
Using Topology Explorer
Authentication
Overview
Two-Factor Authentication
Single Sign-On
Duo Security
Security and Data Management
Security Reference
Data Retention Definitions and Policies
Search Results
Solutions
Hybrid Discovery & Monitoring
Discovery
Discovery Overview
Managing Discovery Profiles
Creating Agent Management Profiles
Scanning your Resources
SNMP Discovery Reference
SSH Discovery Reference
WMI Discovery
Container Discovery Control
Discovery Reference
Monitor Management
Monitoring Overview
Managing Metrics
Managing Monitors
Using JMX Monitoring
Using Templates
Monitoring FAQs
Synthetic Monitors
Synthetic Monitoring Overview
Creating Synthetic Monitors
Viewing Synthetic Monitors
Managing Synthetic Monitors
Modifying Metric Custom Notifications and Thresholds
SCRIPT – HTTP Synthetic Transaction Monitor
SCRIPT Transaction Steps
Manual Entry of Commands in Selenium IDE
DNS Synthetic Monitor
FTP Synthetic Monitor
HTTP/HTTPS Synthetic Monitor
IMAP Synthetic Monitor
PING Synthetic Monitor
POP3 Synthetic Monitor
RTT Synthetic Monitor
SIP Synthetic Monitor
SMTP Synthetic Monitor
SSL Synthetic Monitor
TCP Synthetic Monitor
UDP Synthetic Monitor
Whitelisted IP Addresses
Supported Monitors and Locations
Synthetic Monitoring using Proxy Server
Application Monitors
Monitoring using IBM MQ Adapter
Monitoring using Memcached Adapter
OS Monitors
Monitoring using Linux Disk State
Monitoring using TCP Connection Statistics
Monitoring using File Check Monitor
Monitoring using StatsD
Monitoring using NFS Mount Checks
Monitoring using Linux File Integrity Check
Monitoring using Windows and Linux Services Monitor
Monitoring using Log File Monitor
Monitoring using Agent-based Windows and Linux Processes
Monitoring using Process Statistics Monitor
Monitoring with File Size Monitor
Monitoring using TCP Port Monitor
Database Monitors
Overview
DB2
MS SQL
MySQL
OracleDB
PostgreSQL
Sybase
Database Privileges Reference
Monitoring Cloud Database Using Gateway
Custom Monitors
Setting up Agent-based Monitors
Setting up Agent-based G1 Custom Monitors
Setting up Agent-based G2 Custom Monitors
Setting up Agentless Monitors
Agent-based vs Agentless Monitoring
Bash
Python
PowerShell
Event and Incident Management
Alert Management
Alert Overview
Managing Alerts
Scheduling Maintenance Periods
Setting Notification Preferences
Alert Management Training File
Managing Alert Notifications
Using Time Series Forecast
Alert Correlation
Alert Correlation Overview
Machine Learning Reference
Managing Inferences
Alert Correlation Training File
Managing Alert Correlation
First Response
Alert First Response Overview
Managing First Response Policy
Machine Learning Reference
Alert Escalation
Alert Escalation Overview
Creating Alert Escalation Policy
Creating Learning-based Escalation Policy
Creating Rosters
Frequently Asked Questions
Managing Alert Escalation Policy
Events and Logs
Ingesting Windows Event Logs
Ingesting SNMP Traps
Ingesting Syslog Events
Remediation & Automation
Process Definitions
Getting Started with Process Definition
User Interface Elements
Define and Deploy a Process
Advanced Process Definition Topics
Process Definition Reference
Patch Management
Patch Management Overview
Approving Patches
Configuring Patch Compliance
Configuring Patch Notifications
Configuring Patch Schedules
Managing Application Patches
Creating Patch Baselines
Installing Patch Feeds
Rating Patches
Managing Resources with Missing Patches
Patch Management FAQs
Jobs and Scripts
Creating Jobs
Creating Scripts
Categories
Categories
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