Endpoint
/api/v2/tenants/{tenantId}/serviceRequests/customForm
Path Parameters
tenantId
string

Describes the clientId of the tenant

Responses

OK

[
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Subject",
    "editable": true,
    "fieldType": "TYPE_TEXT",
    "id": "1",
    "mandatory": true,
    "name": "subject"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Description",
    "editable": true,
    "fieldType": "TYPE_TEXTAREA",
    "id": "2",
    "mandatory": true,
    "name": "impact"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Requested by",
    "editable": true,
    "fieldType": "TYPE_PICKLIST",
    "id": "3",
    "mandatory": false,
    "name": "requester"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Resources",
    "editable": true,
    "fieldType": "TYPE_PICKLIST",
    "id": "6",
    "mandatory": false,
    "name": "devices"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Assignee Group",
    "editable": true,
    "fieldType": "TYPE_PICKLIST",
    "id": "4",
    "mandatory": false,
    "name": "assigneeGroup"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Assign To",
    "editable": true,
    "fieldType": "TYPE_PICKLIST",
    "id": "5",
    "mandatory": false,
    "name": "assignedTo"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": true,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Request_Info",
    "editable": true,
    "fieldType": "TYPE_TEXT",
    "id": "UDF0000000012",
    "mandatory": false,
    "name": "sadfasdf_12"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Category",
    "editable": true,
    "fieldType": "TYPE_DROPDOWN",
    "id": "7",
    "mandatory": false,
    "name": "entityCategory"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Sub Category",
    "editable": true,
    "fieldType": "TYPE_DROPDOWN",
    "id": "8",
    "mandatory": false,
    "name": "subCategory"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Priority",
    "editable": true,
    "fieldType": "TYPE_DROPDOWN",
    "id": "9",
    "mandatory": false,
    "name": "priority"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": false,
    "defaultValue": "",
    "description": "",
    "displayLabel": "Cc",
    "editable": true,
    "fieldType": "TYPE_TEXT",
    "id": "10",
    "mandatory": false,
    "name": "cc"
  },
  {
    "classCode": "SERVICEREQUEST",
    "customField": true,
    "defaultValue": "",
    "description": "Info",
    "displayLabel": "Service Type",
    "editable": true,
    "fieldType": "TYPE_DROPDOWN",
    "id": "UDF0000000011",
    "mandatory": true,
    "name": "Complexity of Service type",
    "options": [
      {
        "label": "Normal",
        "value": "1"
      },
      {
        "label": "High",
        "value": "2"
      },
      {
        "label": "Average",
        "value": "3"
      }
    ]
  }
]