Endpoint
/api/v2/tenants/{tenantId}/incidents/reverseMapping

Gets details of reverse mapping priorities.

Path Parameters
tenantId
string

Describes the clientId of the tenant

Responses

OK

[
  {
    "businessImpact": {
      "description": "Servers for demo purpose are not accessible",
      "name": "Test servers not accessible",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Very Low",
    "urgency": {
      "description": "Test servers of the Trial project are down",
      "name": "5 days",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  },
  {
    "businessImpact": {
      "description": "Require Incident logs for ABC client",
      "name": "Unable to generate Incident logs",
      "uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
    },
    "priority": "Low",
    "urgency": {
      "description": "Require Incident logs of ABC client",
      "name": "Medium",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Monthly audit on Windows devices",
      "name": "Windows devices audit",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Normal",
    "urgency": {
      "description": "Install antivirus updates",
      "name": "3 days",
      "uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
    }
  },
  {
    "businessImpact": {
      "description": "Issue with database in East Zone",
      "name": "Database slowdown",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "High",
    "urgency": {
      "description": "High load of transactional data",
      "name": "2 hours",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Email server down from 30 minutes",
      "name": "Email server down",
      "uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
    },
    "priority": "Urgent",
    "urgency": {
      "description": "Email servers down",
      "name": "1 hour",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  }
]
Endpoint
/api/v2/tenants/{tenantId}/incidents/reverseMapping

Creates or updates a reverse mapping of priorities for incidents.

Path Parameters
tenantId
string

Describes the clientId of the tenant

businessImpact
object

businessImpact.createdBy
businessImpact.createdDate
businessImpact.description
Short summary describing the business impact.
businessImpact.name
Business impact name.
businessImpact.uniqueId
businessImpact.updatedBy
businessImpact.updatedDate
priority
string

urgency
object

urgency.createdBy
urgency.createdDate
urgency.description
urgency.id
urgency.name
urgency.uniqueId
urgency.updatedBy
urgency.updatedDate
[
  {
    "businessImpact": {
      "description": "Servers for demo purpose are not accessible",
      "name": "Test servers not accessible",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Very Low",
    "urgency": {
      "description": "Test servers of the Trial project are down",
      "name": "5 days",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  },
  {
    "businessImpact": {
      "description": "Require Incident logs for ABC client",
      "name": "Unable to generate Incident logs",
      "uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
    },
    "priority": "Low",
    "urgency": {
      "description": "Require Incident logs of ABC client",
      "name": "Medium",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Monthly audit on Windows devices",
      "name": "Windows devices audit",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Normal",
    "urgency": {
      "description": "Install antivirus updates",
      "name": "3 days",
      "uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
    }
  },
  {
    "businessImpact": {
      "description": "Issue with database in East Zone",
      "name": "Database slowdown",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "High",
    "urgency": {
      "description": "High load of transactional data",
      "name": "2 hours",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Email server down from 30 minutes",
      "name": "Email server down",
      "uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
    },
    "priority": "Urgent",
    "urgency": {
      "description": "Email servers down",
      "name": "1 hour",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  }
]

Responses

OK

[
  {
    "businessImpact": {
      "description": "Servers for demo purpose are not accessible",
      "name": "Test servers not accessible",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Very Low",
    "urgency": {
      "description": "Test servers of the Trial project are down",
      "name": "5 days",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  },
  {
    "businessImpact": {
      "description": "Require Incident logs for ABC client",
      "name": "Unable to generate Incident logs",
      "uniqueId": "SIMPACT-e11ed2b9-8196-4ee5-93e2-3a78a1d31fb9"
    },
    "priority": "Low",
    "urgency": {
      "description": "Require Incident logs of ABC client",
      "name": "Medium",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Monthly audit on Windows devices",
      "name": "Windows devices audit",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "Normal",
    "urgency": {
      "description": "Install antivirus updates",
      "name": "3 days",
      "uniqueId": "SURG-67154b42-0437-47a7-8fa0-0a63144c7bdd"
    }
  },
  {
    "businessImpact": {
      "description": "Issue with database in East Zone",
      "name": "Database slowdown",
      "uniqueId": "SIMPACT-e994c246-7e8c-49b4-ad3d-c7d1028e2f4f"
    },
    "priority": "High",
    "urgency": {
      "description": "High load of transactional data",
      "name": "2 hours",
      "uniqueId": "SURG-77a42eb4-52d5-47c1-ab7f-2e084eaac23d"
    }
  },
  {
    "businessImpact": {
      "description": "Email server down from 30 minutes",
      "name": "Email server down",
      "uniqueId": "SIMPACT-0f8a87fb-e187-423a-9ff0-743dbcf1ca2b"
    },
    "priority": "Urgent",
    "urgency": {
      "description": "Email servers down",
      "name": "1 hour",
      "uniqueId": "SURG-59b56741-21f8-4854-9306-b64d3cf93deb"
    }
  }
]