A user is characterized as follows:

  • Anybody with an account to access OpsRamp is a user.
  • Users are of two types – partner or client level.
  • Users are granted different levels of permissions to different devices on different activities in a user group.

A user group has these attributes:

  • User group is a set of users.
  • User group can be granted different permissions to different device groups.
  • A user group can be at partner or client level.
  • User inherits role from parent user group(s).