Get installed integration

This endpoint is used to retrieve installed integration details.

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URL

GET https://{api-url}/api/v2/tenants/{tenantId}/integrations/installed/{installedIntgId}

Sample URLs

https://{api-url}/api/v2/tenants/client_8/integrations/installed/INTG-30afec31-9c37-4784-a6de-051997a5715e

Status code

200 OK

Sample response

{
	"id": "INTG-30afec31-9c37-4784-a6de-051997a5715e",
	"integration": {
		"id": "JIRA",
		"name": "JIRA"
	},
	"inboundConfig": {
		"authentication": {
			"authType": "WEBHOOK",
			"token": "w6bbEcYKnqggCkzPgBg745YXPKs3DuWb"
		},
		"mapAttributes": [{
				"name": "Status",
				"attrName": "serviceRequest.status.name",
				"thirdPartyAttrName": "Status",
				"entityType": "SERVICEREQUEST",
				"thirdPartyEntityType": "SRQ",
				"attrValues": [{
						"attrValue": "Open",
						"thirdPartyAttrValue": "In Progress"
					},
					{
						"attrValue": "Closed",
						"thirdPartyAttrValue": "Completed"
					}
				]
			},
			{
				"name": "Status",
				"attrName": "incident.status.name",
				"thirdPartyAttrName": "Status",
				"entityType": "INCIDENT",
				"thirdPartyEntityType": "TICKET",
				"attrValues": [{
						"attrValue": "Open",
						"thirdPartyAttrValue": "In Progress"
					},
					{
						"attrValue": "Closed",
						"thirdPartyAttrValue": "Completed"
					}
				]
			},
			{
				"name": "Priority",
				"attrName": "incident.priority.name",
				"thirdPartyAttrName": "severity",
				"entityType": "INCIDENT",
				"thirdPartyEntityType": "TICKET",
				"attrValues": [{
						"attrValue": "High",
						"thirdPartyAttrValue": "Max"
					},
					{
						"attrValue": "Low",
						"thirdPartyAttrValue": "min"
					}
				]
			},
			{
				"name": "Priority",
				"attrName": "serviceRequest.priority.name",
				"thirdPartyAttrName": "severity",
				"entityType": "SERVICEREQUEST",
				"thirdPartyEntityType": "SRQ",
				"attrValues": [{
						"attrValue": "High",
						"thirdPartyAttrValue": "Max"
					},
					{
						"attrValue": "Low",
						"thirdPartyAttrValue": "min"
					}
				]
			}
		]
	},
	"outboundConfig": {
		"mapAttributes": [{
				"name": "Status",
				"attrName": "incident.status.name",
				"thirdPartyAttrName": "state",
				"entityType": "INCIDENT",
				"thirdPartyEntityType": "ticket",
				"attrValues": [{
					"attrValue": "Closed",
					"thirdPartyAttrValue": "close"
				}]
			},
			{
				"name": "Priority",
				"attrName": "incident.priority.name",
				"thirdPartyAttrName": "priority",
				"entityType": "INCIDENT",
				"thirdPartyEntityType": "ticket",
				"attrValues": [{
					"attrValue": "Very Low",
					"thirdPartyAttrValue": "low"
				}]
			}
		]
	}
}