Agents and Gateways

ResourceDescriptionPOSTPUTGETDELETE
apiTokenGenGenerates an access token on the gateway.
applicationserviceGets the service status and starts and stops application services.
download/gateway/{packagename}Downloads gateway files from the download server.
externalproxyConfigures the external proxy connection on the gateway.
generalinfoGets general information from the gateway, including appliance details and network information.
getntpdetailsGets NTP details from the gateway.
gettimezoneinfoGets timezone information from the gateway.
networksettingsSpecifies the network settings on the gateway.
nginxGets the NGINX service status and restarts the NGINX service on the gateway.
ntpmanualconfigManually sets the NTP date and time on the gateway.
ntpserviceStarts and stops the gateway NTP service.
ntpsyncipsSynchronizes gateway NTP servers time.
ntpupdateipsUpdates gateway NTP server IP addresses.
proxyTurn the gateway Squid proxy server on and off.
registrationRegisters the gateway.
restartnetworkRestarts the gateway network service.
settimezoneSets the gateway timezone.
staticrouteSets the gateway static route configuration.
tenants/{tenantId}/agentPolicies/{policyId}/devicesAssigns agent resource policies.
tenants/{tenantId}/agentProfiles/{profileId}/devicesAssigns agent resource profiles.
tenants/{tenantId}/agents/{agentversion}/resourcesCountByAgentVersionGets the number of installed agent resources by agent version.
tenants/{tenantId}/agents/deployAgentsScriptDownloads the Linux agent installation script.
tenants/{tenantId}/agents/{platform}/download/{package-name}Downloads the Linux agents.
tenants/{tenantId}/agents/{platform}/infoGets the Linux agent. This is usually followed by an API call to Download Linux Agent.
tenants/{tenantId}/agents/windowsDownloads the Windows agent.
tenants/{tenantId}/managementProfilesCreates a management profile.
tenants/{tenantId}/managementProfiles/{id}/attachAttaches a gateway to a management profile and generates an activation token. The generated activation token is used in gateway registration.
tenants/{tenantId}/managementProfiles/{profileId}Gets, updates, and deletes a management profile.
tenants/{tenantId}/managementProfiles/{profileId}/detachUnmaps, or detaches, the gateway from the management profile and invalidates the activation token.
tenants/{tenantId}/managementProfiles/{profileId}/reconnectTunnelReconnects the management profile tunnel.
tenants/{tenantId}/managementProfiles/searchSearches for a management profiles.

Alerts

ResourceDescriptionPOSTPUTGETDELETE
alerts/tenants/{tenantId}/alerts/{alertId}Gets alert details by alert ID.
alerts/tenants/{tenantId}/tickets/{ticketId}Gets alert details by incident ID.
alertTypesGets the list of supported alert types.
tenants/{tenantId}/alertCreates a single alert on a resource.
tenants/{tenantId}/alerts/{alertId}/acknowledgeAcknowledges an alert.
tenants/{tenantId}/alerts/{alertId}/actions/{action}Posts an action on an alert.
tenants/{tenantId}/alerts/{alertId}Gets alert details.
tenants/{tenantId}/alerts/{alertId}/commentsGets alert comments.
tenants/{tenantId}/alerts/{alertId}/escalationsGets the escalation policy attached to an alert.
tenants/{tenantId}/alerts/{alertId}/incidents/{incidentId}/attachAttaches an incident to an alert.
tenants/{tenantId}/alerts/{alertId}/occurrencesGets the alert occurrences based on the alert-triggered time.
tenants/{tenantId}/alerts/{alertId}/tickets/{ticketId}/updateUpdates an incident with an alert ID
tenants/{tenantId}/alertsCreates multiple alerts on resources.
tenants/{tenantId}/alerts/event/{eventId}Gets alert details by event ID.
tenants/{tenantId}/alerts/searchSearches alerts.
tenants/{tenantId}/alertStatusHistory/{alertId}Gets alert status history.
tenants/{tenantId}/escalationsCreates an alert escalation policy. The policy is a predefined action to be taken when an alert is not acknowledged.
tenants/{tenantId}/escalations/{id}Gets, update, and delete alert escalation policy information.
tenants/{tenantId}/escalations/{id}/disableDisables an alert escalation policy.
tenants/{tenantId}/escalations/{id}/enableEnables an alert escalation policy.
tenants/{tenantId}/escalations/searchGets the alert escalation policies attached to an alert.
tenants/{tenantId}/policies/alertCorrelationCreates and gets alert correlation policies.
tenants/{tenantId}/policies/alertCorrelation/{policyId}/{action}Enables, disables, and creates an observed mode on an alert correlation policy.
tenants/{tenantId}/policies/alertCorrelation/{policyId}Update, gets, and deletes an alert correlation policy by ID.
tenants/{tenantId}/policies/firstResponseCreates and views first response policydetails.
tenants/{tenantId}/policies/firstResponse/{policyId}Updates, gets, and deletes a first response policy by ID.
tenants/{tenantId}/policies/firstResponse/{policyId}/{status}Enables and disables the first response policy.
tenants/{tenantId}/rostersCreates partner-level and client-level rosters.
tenants/{tenantId}/rosters/{id}Updates, gets, and deletes rosters.
tenants/{tenantId}/rosters/searchGets the rosters in an organization.
tenants/{tenantId}/scheduleMaintenancesCreates a daily recurring schedule.
tenants/{tenantId}/scheduleMaintenances/searchGets the scheduled maintenance windows under a specific tenant.
tenants/{tenantId}/scheduleMaintenances/{smId}Updates, gets, and deletes scheduled maintenence windows.
tenants/{tenantId}/scheduleMaintenances/{smId}/endEnds a scheduled maintenance window.
tenants/{tenantId}/scheduleMaintenances/{smId}/resourcesAdds and deletes schedule maintenance window resources.
tenants/{tenantId}/scheduleMaintenances/{smId}/resources/{resourcesType}Gets the list of devices (or device groups or sites) of a scheduled maintenance window.
tenants/{tenantId}/scheduleMaintenances/{smId}/resumeActivates a user.
tenants/{tenantId}/scheduleMaintenances/{smId}/suspendSuspends a scheduled maintenance window.
tenants/{tenantId}/subAlertTypesGets the sub-alert types.
tenants/{tenantId}/users/{userId}/alertViewsGets a list of alert views.
tenants/{tenantId}/users/{userId}/alertViews/{viewId}Gets an alert view of a user.

Automation

# Automation
ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/jobsCreates a job.
tenants/{tenantId}/jobs/{id}Gets, update, and delete the jobs.
tenants/{tenantId}/jobs/{id}/runRuns a scheduled job.
tenants/{tenantId}/jobs/{id}/script/runRuns a script.
tenants/{tenantId}/jobs/searchGets the list of jobs defined by a tenant.
tenants/{tenantId}/jobs/typesGets the list of job types.
tenants/{tenantId}/rba/categoriesCreates and updates an RBA category and gets a list of RBA categories.
tenants/{tenantId}/rba/categories/{categoryId}Deletes an RBA category.
tenants/{tenantId}/rba/categories/{categoryId}/scriptsCreates and deletes a script and gets a list of scripts for a category.
tenants/{tenantId}/rba/categories/{categoryId}/scripts/{scriptId}Gets and update the details of a script.
tenants/{tenantId}/rba/scripts/{scriptId}/paginatedOutputsGets paginated output logs of a script.

Exports

ResourceDescriptionPOSTPUTGETDELETE
exports/tenants/{tenantId}/createCreates an on-demand batch export template.

Integrations

ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/integrations/activityGets the installation activity details of an installed integration activity.
tenants/{tenantId}/integrations/available/{intgId}/emailProps/{entityType}Gets the email properties of an entity.
tenants/{tenantId}/integrations/available/{intgId}/mappingAttr/{entityType}Gets the integration mappable properties for an entity.
tenants/{tenantId}/integrations/available/searchSearches available integrations.
tenants/{tenantId}/integrations/events/placeHolders/{entityType}Gets the integration event placeholders of an entity.
tenants/{tenantId}/integrations/install/AWSThese endpoint IDs are used to install third-party integrations.
tenants/{tenantId}/integrations/install/AZUREThese endpoint IDs are used to install third-party integrations.
tenants/{tenantId}/integrations/install/CUSTOMInstalls a custom integration.
tenants/{tenantId}/integrations/installed/{installedIntgId}/disableDisables an installed integration, temporarily disabling the integration services.
tenants/{tenantId}/integrations/installed/{installedIntgId}/enableEnables an installed integration.
tenants/{tenantId}/integrations/installed/{installedIntgId}/event/{eventId}/activateActivates an integration event.
tenants/{tenantId}/integrations/installed/{installedIntgId}/event/{eventId}/deactivateDeactivates an integration event.
tenants/{tenantId}/integrations/installed/{installedIntgId}/event/{eventId}Updates, gets, and deletes an integration event.
tenants/{tenantId}/integrations/installed/{installedIntgId}/eventCreates an integration event.
tenants/{tenantId}/integrations/installed/{installedIntgId}/eventsGets installed integration events.
tenants/{tenantId}/integrations/installed/{installedIntgId}/inbound/authenticationCreates and updates installed integration inbound authentication.
tenants/{tenantId}/integrations/installed/{installedIntgId}Updates, gets, and deletes the installed integration details.
tenants/{tenantId}/integrations/installed/{installedIntgId}/mappingAttrCreates, updates, and gets installed integration mapping attributes.
tenants/{tenantId}/integrations/installed/{installedIntgId}/notifierCreates and updates an installed integration base notifier.
tenants/{tenantId}/integrations/installed/searchSearches for installed integrations.
tenants/{tenantId}/integrations/install/EMAILALERTSInstalls email alert integrations. OpsRamp processes all incoming Alert emails.
tenants/{tenantId}/integrations/install/EMAILINCIDENTSInstalls an email request integration.
tenants/{tenantId}/integrations/install/GOOGLEThese endpoint IDs are used to install third-party integrations.
tenants/{tenantId}/integrations/install/{intgId}Installs the following integrations:
tenants/{tenantId}/integrations/install/OKTAInstalls a SSO integration.
tenants/{tenantId}/policies/discovery/action/scan/{discoveryProfileId}Rescans an AWS, Azure, and Google discovery profile.
tenants/{tenantId}/policies/discovery/{discoveryId}Gets and delete discovery profiles for AWS, Azure, and Google.
tenants/{tenantId}/policies/discoveryCreates and updates AWS, Azure, and Google discovery profiles and gets a list of discovery profiles.
tenants/{tenantId}/policies/discovery/searchUses a discovery profile name to search for an AWS, Azure, and Google discovery profile.

Knowledge Base

ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/kb/article/{articleId}/commentAdds comments to a KB article.
tenants/{tenantId}/kb/article/{articleId}/comments/{commentId}/resources/{resourceId}Downloads KB article attachment or comment.
tenants/{tenantId}/kb/article/{articleId}/commentsGets a list of comments for a KB article.
tenants/{tenantId}/kb/article/{articleId}/deleteDeletes a KB category.
tenants/{tenantId}/kb/article/{articleId}Gets and updates a KB article.
tenants/{tenantId}/kb/article/{articleId}/resources/{resourceId}Downloads a KB article attachment.
tenants/{tenantId}/kb/article/{articleId}/shareShares KB article.
tenants/{tenantId}/kb/{articleId}/activitylogGets KB article activity log with provided details.
tenants/{tenantId}/kb/articleCreates a KB article.
tenants/{tenantId}/kb/articlesListGets a list of KB articles.
tenants/{tenantId}/kb/articles/searchSearchs for the list of articles in a KB category.
tenants/{tenantId}/kb/category/{categoryId}Gets a knowledge base category.
tenants/{tenantId}/kb/category/createCreates a KB category.
tenants/{tenantId}/kb/category/delete/{categoryId}Deletes a KB category.
tenants/{tenantId}/kb/categorylist/{categoryId}Gets the list of sub-categories of a knowledge base category.
tenants/{tenantId}/kb/categorylistGets list of knowledge base categories.
tenants/{tenantId}/kb/category/restore/{categoryId}Gets a knowledge base category from TRASH.
tenants/{tenantId}/kb/category/update/{categoryId}Updates a KB category.
tenants/{tenantId}/kb/templateCreates a KB template.
tenants/{tenantId}/kb/templatesListGets the list of KB templates.
tenants/{tenantId}/kb/template/{templateId}/deleteDeletes a KB template.
tenants/{tenantId}/kb/template/{templateId}Gets KB article template details.

Metrics

ResourceDescriptionPOSTPUTGETDELETE
metric/searchGets the details of metric behavior at a certain time period.
metric/tenants/{tenantId}/metrics/{metric}/metricTypeUpdates and gets metric type details.
metric/tenants/{tenantId}/{tenantId}/metrictypeThe endpoint to assign agent policy for resources.
metric/tenants/{tenantId}/rtypes/{rtype}/resources/{resource}/metricsUpdates and gets resource metrics.

Monitoring

ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/monitoring/templates/searchActivates a user.
tenants/{tenantId}/resources/{resourceId}/templatesAssigns, unassigns, and updates resource templates.
tenants/{tenantId}/resources/{resourceId}/templates/searchGets templates assigned to a resource.
tenants/{tenantId}/resourceMonitorsCreates resource monitors.

Patching

ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/patches/baselines/{baselineId}/{action}Activates and deactivates a patch baseline.
tenants/{tenantId}/patches/baselines/{baselineId}/{patchId}/{action}Adds and removes patches from a baseline.
tenants/{tenantId}/patches/baselines/{baselineId}Gets, updates, and deletes patch baselines.
tenants/{tenantId}/patches/baselinesCreates and gets patch baselines.
tenants/{tenantId}/patches/compliance/{complianceId}/baselines/{baselineId}/{action}Assigns and unassigns a patch baseline attached for a patch compliance check.
tenants/{tenantId}/patches/compliance/{complianceId}/baselinesGets the baselines attached to a patch compliance.
tenants/{tenantId}/patches/compliance/{complianceId}/deviceGroups/{deviceGrpId}/{action}Assigns and unassigns a device group for a patch compliance.
tenants/{tenantId}/patches/compliance/{complianceId}/deviceGroupsGets the device groups attached to a patch compliance.
tenants/{tenantId}/patches/compliance/{complianceId}/devices/{deviceId}/{action}Assigns and unassigns devices for patch compliance.
tenants/{tenantId}/patches/compliance/{complianceId}/devicesGets the list of devices attached to a patch compliance.
tenants/{tenantId}/patches/compliance/{complianceId}Update sand deletes a patch compliance
tenants/{tenantId}/patches/compliance/{complianceId}/runRuns a patch compliance, checking all devices and device groups for compliance.
tenants/{tenantId}/patches/complianceCreates a patch compliance and gets the list of patch compliance checks.
tenants/{tenantId}/patches/configurations/{id}Updates, gets, and deletes a patch configuration.
tenants/{tenantId}/patches/configurations/{id}/runRuns a patch configuration.
tenants/{tenantId}/patches/configurationsCreates a patch configuration and executes patches on the resources.
tenants/{tenantId}/patches/configurations/searchSearches for patch configurations by a client.
tenants/{tenantId}/patchesGets a tenant’s list of patches.
tenants/{tenantId}/patches/rating/{intgId}/feed/{patchId}Gets patch details and delete a patch qualification.
tenants/{tenantId}/patches/{resourceId}/install/statusGets the patching status of all devices in a patch configuration and display paginated output.
tenants/{tenantId}/patches/{resourceId}/scan/statusGets the patch scan status of all devices assigned to a missing patch job and display paginated output.
tenants/{tenantId}/resources/patchesGets the details of installed, missing, or installation-failed patches for client resources.
tenants/{tenantId}/resources/{resourceId}/baselines/{baselineId}/patchesChecks the compliance of a resource against a patch baseline.
tenants/{tenantId}/resources/{resourceId}/patches/install/statusGets the patching status of a device.
tenants/{tenantId}/resources/{resourceId}/patches/{patchId}/{approvalType}Approves and disapproves a patch.
tenants/{tenantId}/resources/{resourceId}/patches/scan/statusGets the details of patch scan status of a device.

Resource Management

ResourceDescriptionPOSTPUTGETDELETE
tenants/{mspId}/decommission/{action}Enables and disables resource decommission at partner level.
tenants/{tenantId}/customAttributes/{attributeId}/assignedEntities/searchSearches for the assigned entities by attribute.
tenants/{tenantId}/customAttributes/{attributeId}Updates, gets, and deletes tenant custom attributes.
tenants/{tenantId}/customAttributes/{attributeId}/values/{valueId}/devicesAssigns and unassigns custom attributes for devices
tenants/{tenantId}/customAttributes/{attributeId}/values/{valueId}Updates a custom attribute value description.
tenants/{tenantId}/customAttributes/{attributeId}/values/{valueId}/serviceGroupsAssigns and unassigns custom attributes for service groups
tenants/{tenantId}/customAttributesCreates a tenant custom attribute type and the list of values
tenants/{tenantId}/customAttributes/searchSearches for tenant custom attribute types and respective values.
tenants/{tenantId}/dependencies/{resourceuuid}Creates, gets, and deletes resource dependency.
tenants/{tenantId}/deviceGroups/{deviceGroupId}/childsAssigns and unassigns a child resources for device groups.
tenants/{tenantId}/deviceGroups/{deviceGroupId}/childs/searchGets the child resources or child device groups within a parent device group.
tenants/{tenantId}/deviceGroups/{deviceGroupId}Gets device group details and delete sdevice groups.
tenants/{tenantId}/deviceGroups/minimalGets minimal details of device groups.
tenants/{tenantId}/deviceGroupsCreates and updates device groups.
tenants/{tenantId}/deviceGroups/searchGets the root level device groups.
tenants/{tenantId}/devices/{deviceId}/customAttributesGets device custom attributes.
tenants/{tenantId}/devices/{deviceId}/deviceWarrantyCreates a device warranty and gets device warranty details.
tenants/{tenantId}/devices/wsussettings/{action}The endpoint to assign agent policy for resources.
tenants/{tenantId}/deviceWarrantiesGets the details of multiple device warranties.
tenants/{tenantId}/history/resources/{resourceId}Gets the data of a decommissioned resource.
tenants/{tenantId}/history/resourcesGets the list of decommissioned resources.
tenants/{tenantId}/policies/management/{id}/action/runRuns a device management policy.
tenants/{tenantId}/policies/management/{id}The endpoint is used to get device management policy details and unassign agent policy for resources.
tenants/{tenantId}/policies/managementCreates and updates device management policies, and gets tenant device management policies, without pagination.
tenants/{tenantId}/policies/management/searchSearches for a device management policy with a policy name.
tenants/{tenantId}/resources/antivirus/searchGets the latest antivirus definitions installed on resources.
tenants/{tenantId}/resources/minimalGets minimal resource details.
tenants/{tenantId}/resources/{resourceId}/applicationsGets the list of applications running on a resource.
tenants/{tenantId}/resources/{resourceId}/availabilityGets the availability details of a resource within a specific time frame.
tenants/{tenantId}/resources/{resourceId}/availability/ruleUpdates and gets the availability rule defined on a resource.
tenants/{tenantId}/resources/{resourceId}/decommissionDecommissions a resource.
tenants/{tenantId}/resources/{resourceId}/notes/{noteId}Updates a resource note.
tenants/{tenantId}/resources/{resourceId}/notesCreates a resource note.
tenants/{tenantId}/resources/{resourceId}/notes/searchGets the latest antivirus definitions installed on resources.
tenants/{tenantId}/resources/{resourceId}Gets resource information, update resource details, and delete a resource using a resource ID.
tenants/{tenantId}/resourcesCreates a generic resource.
tenants/{tenantId}/resources/Resourcetype/{resourceType}/{identity}Deletes a resource based on resource type.
tenants/{tenantId}/resources/searchGets the resources of a partner or a client.
tenants/{tenantId}/resourceType/minimalGets minimal resource type details.
tenants/{tenantId}/serviceGroups/linkLinks or shares an existing service group with other service groups.
tenants/{tenantId}/serviceGroups/minimalGets minimal details (including service group ID and name) of service groups.
tenants/{tenantId}/serviceGroupsCreates or updates a service group.
tenants/{tenantId}/serviceGroups/searchGets root-level, parent service groups.
tenants/{tenantId}/serviceGroups/{serviceGroupId}/customAttributesGets service group custom attributes.
tenants/{tenantId}/serviceGroups/{sgId}/childsAssigns and unassigns child resources for a service group.
tenants/{tenantId}/serviceGroups/{sgId}/childs/searchGets the child entities (resources or service groups) of a parent service group.
tenants/{tenantId}/serviceGroups/{sgId}Gets and delete service groups.
tenants/{tenantId}/serviceGroups/unLink/{parentSgId}/{childSgId}Unlinks a child service group from a parent service group.
tenants/{tenantId}/services/{serviceId}/availabilityGets availability details of a service.
tenants/{tenantId}/sites/minimalGets minimal details of sites.
tenants/{tenantId}/sitesCreates a site to organize devices based on location.
tenants/{tenantId}/sites/searchSearches sites.
tenants/{tenantId}/sites/{siteId}Updates and gets site details, and deletes a site.
tenants/{tenantId}/topology/{resourceUUID}Gets topology data by providing relationship information about resources.
tenants/{varId}/clients/{clientId}/customAttributesGets client custom attributes.
tenants/{varId}/customAttributes/{attributeId}/values/{valueId}/clientsAssigns and unassigns client custom attributes.

Tenancy and Access Controls

ResourceDescriptionPOSTPUTGETDELETE
cfg/alertSource/available/custIntg/{intgId}Gets the list of available custom (and email alert integration) alert sources.
cfg/countriesGets the list of countries based on country code.
cfg/tenants/channelsGets the list of channels.
cfg/tenants/nocsGets the list of NOCs of a tenant.
cfg/timezonesGets the list of timezones.
tenants/{orgId}/users/minimalGets the minimal details of the users.
tenants/{orgId}/usersCreates a user.
tenants/{orgId}/users/{userId}/changePasswordChanges the password.
tenants/{orgId}/users/{userId}Updates and gets user details.
tenants/{tenantId}/credentialSets/{credentialSetId}Updates, gets, and deletes a credential set by ID.
tenants/{tenantId}/credentialSets/minimalGets the minimal details of client credential sets.
tenants/{tenantId}/credentialSetsCreates and gets a credential set.
tenants/{tenantId}/devices/{deviceId}/credentialSets/minimalGets the minimal details of client credential sets.
tenants/{tenantId}/notes/{noteId}/Updates, gets, and deletes a client note.
tenants/{tenantId}/notes/searchSearches for client notes.
tenants/{tenantId}/notesCreates client notes.
tenants/{tenantId}/permissionSetsGets the list of permission sets assigned to a tenant.
tenants/{tenantId}/roles/{roleId}Updates, gets, and deletes roles.
tenants/{tenantId}/roles/searchGets roles under a partner or client.
tenants/{tenantId}/rolesCreates a partner- or client-level role.
tenants/{tenantId}/userGroupsCreates a partner- or client-level user group, and searches user groups.
tenants/{tenantId}/userGroups/{userGroupId}Updates, gets, and deletes user groups.
tenants/{tenantId}/userGroups/{userGroupId}/usersAdds, gets, and deletes users for a user group.
tenants/{tenantId}/users/loginHistory/searchGets the user login history.
tenants/{tenantId}/users/searchGets users for a tenant.
tenants/{tenantId}/users/{userId}/{action}The endpoint to assign agent policy for resources.
tenants/{varId}/clients/{clientId}/{action}Activates and deactivates a client.
tenants/{varId}/clients/{clientId}Updates and gets client details.
tenants/{varId}/clients/minimalGets the minimal details of clients.
tenants/{varId}/clients/searchSearches for clients.
tenants/{varId}/clientsCreates a client.
tenants/{varId}This API is used to get details of a partner.

Tickets

ResourceDescriptionPOSTPUTGETDELETE
tenants/{tenantId}/changeRequests/categoriesCreates categories for the change request entity type.
tenants/{tenantId}/changeRequests/categories/{uniqueId}Updates a category of the change request entity type.
tenants/{tenantId}/changeRequests/{changeRequestId}/activitylogGets user activities on a change request.
tenants/{tenantId}/changeRequests/{changeRequestId}/closeCloses a change request.
tenants/{tenantId}/changeRequests/{changeRequestId}/responses/{responseId}/resources/{resourceId}Downloads the response attachment attached to a change request.
tenants/{tenantId}/changeRequests/{changeRequestId}/responses/searchGets responses of a change request.
tenants/{tenantId}/changeRequests/{changeRequestId}/responsesAdds a response to a change request.
tenants/{tenantId}/changeRequests/{changeRequestId}Gets and update change requests.
tenants/{tenantId}/changeRequests/customFormGets the custom form for a change request.
tenants/{tenantId}/changeRequests/searchSearches for change requests.
tenants/{tenantId}/changeRequestsCreates a change request.
tenants/{tenantId}/customFields/{classCode}/{customFieldId}Gets the details of a custom field.
tenants/{tenantId}/customFields/{classCode}Gets details of custom fields attached to an entity.
tenants/{tenantId}/incidents/businessImpactsCreates and gets an incident business impact.
tenants/{tenantId}/incidents/businessImpacts/{uniqueId}Updates incident business impact.
tenants/{tenantId}/incidents/categoriesCreates categories for the incident entity type.
tenants/{tenantId}/incidents/categories/{uniqueId}Updates a category of entity type incident.
tenants/{tenantId}/incidents/customFormGets the custom form for an incident.
tenants/{tenantId}/incidents/forwardMappingCreates, updates, and gets forward mapping.
tenants/{tenantId}/incidents/{incidentId}/activitylogGets user activities on an incident.
tenants/{tenantId}/incidents/{incidentId}/closeCloses an incident.
tenants/{tenantId}/incidents/{incidentId}/responses/{responseId}/resources/{resourceId}Downloadsthe response attached to an incident.
tenants/{tenantId}/incidents/{incidentId}/responses/searchGets responses of an incident.
tenants/{tenantId}/incidents/{incidentId}/responsesAdds a response to an incident.
tenants/{tenantId}/incidents/{incidentId}Updates and Gets incidents.
tenants/{tenantId}/incidents/reverseMappingCreates, updates, and gets reverse mappings.
tenants/{tenantId}/incidents/searchSearches for incidents.
tenants/{tenantId}/incidentsCreates an incident.
tenants/{tenantId}/incidents/urgenciesCreate and gets urgencies for an incident.
tenants/{tenantId}/incidents/urgencies/{uniqueId}Updates urgency.
tenants/{tenantId}/problems/categoriesCreates categories for the problem entity type.
tenants/{tenantId}/problems/categories/{uniqueId}Updates a category of the entity type problem.
tenants/{tenantId}/problems/customFormGets the custom form for a problem.
tenants/{tenantId}/problems/{problemId}/activitylogGets user activities on a problem.
tenants/{tenantId}/problems/{problemId}/closeCloses a problem.
tenants/{tenantId}/problems/{problemId}/responses/{responseId}/resources/{resourceId}Downloads the response attached to a problem.
tenants/{tenantId}/problems/{problemId}/responses/searchGets responses of a problem.
tenants/{tenantId}/problems/{problemId}/responsesAdds a response to a problem.
tenants/{tenantId}/problems/{problemId}Updates and gets a problem
tenants/{tenantId}/problems/searchSearches problems.
tenants/{tenantId}/problemsCreates a problem.
tenants/{tenantId}/serviceRequests/categoriesCreates categories for the service request entity type.
tenants/{tenantId}/serviceRequests/categories/{uniqueId}Updates a category of entity type service request.
tenants/{tenantId}/serviceRequests/customFormGets the custom form for a service request.
tenants/{tenantId}/serviceRequests/searchSearches for service requests.
tenants/{tenantId}/serviceRequests/{serviceRequestId}/activitylogGets user activities on a service request.
tenants/{tenantId}/serviceRequests/{serviceRequestId}/closeCloses a service request.
tenants/{tenantId}/serviceRequests/{serviceRequestId}/responses/{responseId}/resources/{resourceId}Downloads the response attached to a service request.
tenants/{tenantId}/serviceRequests/{serviceRequestId}/responses/searchGets responses of a service request.
tenants/{tenantId}/serviceRequests/{serviceRequestId}/responsesAdds a response to a service request.
tenants/{tenantId}/serviceRequests/{serviceRequestId}Updates and gets a service request.
tenants/{tenantId}/serviceRequestsCreates a service request.
tenants/{tenantId}/tasks/searchSearches tasks.
tenants/{tenantId}/tasks/{taskId}/activitylogGets a list of user activities on a task..
tenants/{tenantId}/tasks/{taskId}/closeCloses a task.
tenants/{tenantId}/tasks/{taskId}/responses/{responseId}/resources/{resourceId}Downloads the response attached to a task.
tenants/{tenantId}/tasks/{taskId}/responses/searchGets responses of a task.
tenants/{tenantId}/tasks/{taskId}/responsesAdds a response to a task.
tenants/{tenantId}/tasks/{taskId}Updates and gets tasks.
tenants/{tenantId}/tasksCreates a task.
tenants/{tenantId}/{ticketType}/categories/{parentCategoryId}Gets the list of categories for an entity type.
tenants/{tenantId}/{ticketType}/slaPolicies/{id}Gets the details of a service level agreement policy.
tenants/{tenantId}/{ticketType}/slaPolicies/searchGets a list of all service level agreement policies including their details.
tenants/{tenantId}/{ticketType}/statusReasonsGets ticket status change reasons.
tenants/{tenantId}/{ticketType}/{ticketId}/notes/{noteId}Updates, gets, and deletes ticket notes by ID.
tenants/{tenantId}/{ticketType}/{ticketId}/notesCreates and gets ticket notes.
tenants/{tenantId}/timeBoundRequests/customFormGets the custom form for a time-bound request.
tenants/{tenantId}/timeBoundRequests/searchSearches for time bound requests.
tenants/{tenantId}/timeBoundRequestsCreates a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}/activitylogGets user activities on a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}/closeCloses a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}/responses/{responseId}/resources/{resourceId}Downloads the response attached to a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}/responses/searchGets responses of a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}/responsesAdds a response to a time bound request.
tenants/{tenantId}/timeBoundRequests/{timeBoundRequestId}Updates and gets time bound requests.