Endpoint
/api/v2/tenants/{tenantId}/escalations/search
Path Parameters
tenantId
string

Describes the client ID or msp ID of the tenant

Query Parameters
pageNo
integer

pageSize
integer

isDescendingOrder
boolean

sortName
string

queryString
string

Responses

OK

Notes

"mlBased" indicates a machine-learning based alert escalation policy:

  • "mlBased": true indicates the machine-learning based escalation policy.
  • "mlBased": false indicates manual escalation policy.

descendingOrder
boolean

nextPage
boolean

pageNo
integer

pageSize
integer

previousPageNo
integer

results
array

results.active
results.allClients
results.createdDate
results.description
results.id
results.mlBased
results.name
results.policyType
results.scope
results.updatedDate
totalPages
integer

totalResults
integer

{
  "descendingOrder": false,
  "nextPage": false,
  "pageNo": 1,
  "pageSize": 20,
  "previousPageNo": 0,
  "results": [
    {
      "active": false,
      "createdDate": "2017-05-05T13:25:15+0000",
      "description": "",
      "id": "POLICY-a0250f66-bf3a-7568-edef-83e7e8ac4231",
      "mlBased": false,
      "name": "SJ Network Maintenance",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Luminalto",
        "uniqueId": "client_7"
      },
      "updatedDate": "2017-05-16T04:32:14+0000"
    },
    {
      "active": true,
      "allClients": true,
      "createdDate": "2017-05-05T13:25:23+0000",
      "description": "",
      "id": "POLICY-dbfd8922-1efe-3b4c-8881-aec1518cc2fc",
      "mlBased": false,
      "name": "Network Maintenance Issue",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Ops Partner",
        "uniqueId": "msp_5"
      },
      "updatedDate": "2017-05-15T11:08:06+0000"
    },
    {
      "active": true,
      "allClients": true,
      "createdDate": "2017-05-05T13:25:32+0000",
      "description": "",
      "id": "POLICY-5f2d43f2-32cb-3322-a863-19012cfa6c40",
      "mlBased": false,
      "name": "Wifi-Service Issues",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Ops Partner",
        "uniqueId": "msp_5"
      },
      "updatedDate": "2017-05-05T13:25:32+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-05T13:25:43+0000",
      "description": "",
      "id": "POLICY-482ebe14-dac7-5d13-24a3-e219fd71d6c7",
      "mlBased": false,
      "name": "Alert Critical- Network",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Luminalto",
        "uniqueId": "client_7"
      },
      "updatedDate": "2017-05-05T13:25:43+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-05T13:25:51+0000",
      "description": "",
      "id": "POLICY-8d2b558a-42dd-94aa-edd9-811515bef274",
      "mlBased": false,
      "name": "CG Network Infrastructure",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Luminalto",
        "uniqueId": "client_7"
      },
      "updatedDate": "2017-05-05T13:25:51+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-05T13:26:14+0000",
      "description": "",
      "id": "POLICY-b2d28729-fc38-2cd8-ab57-b60d9366f5fa",
      "mlBased": false,
      "name": "Escalate alert to WC Network team",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Online Services",
        "uniqueId": "client_6"
      },
      "updatedDate": "2017-05-05T13:26:14+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-08T07:46:14+0000",
      "description": "",
      "id": "POLICY-31c5640e-e9bd-83ee-3fce-46e444855dfe",
      "mlBased": false,
      "name": "Network issue- Low",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Online Services",
        "uniqueId": "client_6"
      },
      "updatedDate": "2017-05-14T11:43:45+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-15T08:17:00+0000",
      "description": "Test description",
      "id": "POLICY-8b2c57b5-77e2-47c8-b849-4f9bb71d280d",
      "mlBased": false,
      "name": "Cloud Instance Escalation",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Online Services",
        "uniqueId": "client_6"
      },
      "updatedDate": "2017-05-15T08:17:57+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-15T08:27:30+0000",
      "description": "Test description",
      "id": "POLICY-d25263af-9cd4-4964-bd8b-f8ede21af086",
      "mlBased": false,
      "name": "Discovery Issues",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Online Services",
        "uniqueId": "client_6"
      },
      "updatedDate": "2017-05-15T08:28:05+0000"
    },
    {
      "active": true,
      "createdDate": "2017-05-15T12:13:31+0000",
      "description": "",
      "id": "POLICY-9d6bbe58-2bf6-41cc-9983-fca53b64c9e7",
      "mlBased": false,
      "name": "Windows Server Monitoring",
      "policyType": "ESCALATION_POLICY",
      "scope": {
        "activated": true,
        "name": "Online Services",
        "uniqueId": "client_6"
      },
      "updatedDate": "2017-05-15T12:13:31+0000"
    }
  ],
  "totalPages": 1,
  "totalResults": 10
}