Get alerts by incident ID

This endpoint is used to retrieve the details of an alert attached to an incident.

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URL

GET https://{api-url}/api/v2/alerts/tenants/{tenantId}/tickets/{ticketId}

Sample URLs

https://{api-url}/api/v2/alerts/tenants/client_107/tickets/1622

Sample response

[  
  {   
   "uniqueId": "40535",   
   "subject": "chrome.exe | Not Running",   
   "currentState": "Ok",   
   "serviceName": "Windows Process",   
   "acknowledged": false,   
   "suppressed": false,   
   "permanentlySuppressed": false,   
   "closed": false,   
   "alertType": "Monitoring",   
   "app": "OPSRAMP",   
   "alertTime": "2015-11-18T09:44:07+0000",   
   "device":   
    {   
     "id": "982b6937-83ae-4262-a023-d6097a711a9e",   
     "name": "HYDLPT204",   
     "ipAddress": "172.28.2.148",   
     "type": "DEVICE"   
    },   
   "repeatCount": "2",   
   "tenantId": 107,   
   "createdTime": 1447839848946,   
   "status": "Ticketed",   
   "priority": "N/A",   
   "elapsedTimeString": "110d 22h 5m ",   
   "healedTimeString": "2h 47m ",   
   "updatedTime": "2015-11-18T12:31:53+0000",   
   "tktId": "ticket_1622",   
   "rba": false,   
   "tenantName": "Notification_client5",   
   "rtype": "DEVICE",   
   "mspId": "msp_102",   
   "mspName": "OpsRamp4.1",   
   "managedByOpsRamp": true,   
   "actedTs": 1448628691167,   
   "eventType": "ALERT",   
   "metric": "Windows Process",   
   "inferenceId": 0   
  }  
]