Dashboard

Dashboard Reporting Enhancements Enhancement

Dashboard reporting capabilities have been enhanced for Service Providers and Partners.

• If you are a Service Provider, you can now generate upcoming patch reports directly from the landing page to simplify patch planning and communication.
• If you are a Partner, you can now schedule dashboard exports for partner and selected client users to streamline report sharing across tenant environments.

Visualization and KPI Analytics Enhancements Enhancement

Dashboard visualization and KPI analysis capabilities have been enhanced to support larger datasets and time-based trend analysis.

• Honeycomb visualizations now support up to 500 data points for broader operational analysis across zones.
• OpsQL now supports daily, weekly, and monthly aggregation for KPI visualizations across alerts, resources, and tickets.

These enhancements help you analyze trends, monitor KPIs, and improve operational reporting.

Core Platform

Ticket-Based Access Control for Remote Console Sessions Enhancement

Administrators can now require a valid ticket ID before allowing SSH, RDP, or Telnet remote console access. You can:

Restrict remote access to users assigned to the ticket Prevent access when tickets are closed or unavailable Automatically record session details in the ticket for auditing and visibility

This enhancement improves accountability, security, and audit tracking for remote sessions.

Resource Management

RSA Key-Based Support for FTP Credentials Enhancement

You can now use RSA key-pair authentication for FTP credentials in addition to password-based authentication. Key features include:

• Key Pair Authentication Mode: Configure FTP synthetic credentials with RSA key pairs as an alternative to password authentication.
• Enhanced Security: Leverage public-key cryptography for secure FTP connections.
• Unified Credential Experience: FTP authentication capabilities now align with SSH credentials.

Integrated Resource Bulk Actions and Monitoring Enhancement

Resource monitoring configuration and bulk template assignment are now integrated directly into the Infrastructure UI. You can configure monitoring and perform bulk template assignments from a single interface without opening multiple tabs, helping streamline resource management workflows.

Event Management

Alert Escalation Policy Management via New UI Enhancement

Alert escalation policies are now managed consistently across the old and new UI to prevent conflicting updates. If a policy is modified in the new UI:

• Editing is disabled in the old UI
• The policy becomes read-only in the old UI
• A message indicates that the policy is managed through the new UI

This maintains policy consistency and prevents conflicting changes across interfaces.

Accurate Alert Trigger Time Rendering Enhancement

Alert-triggered timestamps now preserve the complete incoming timestamp, including hours, minutes, seconds, and timezone information. It improves timestamp accuracy and ensures consistent alert rendering and visibility.

Log Management

Audit Support for Jobs History Enhancement

You can now audit job execution history, including job creation, updates, run status, and timestamps. This enhancement provides improved visibility into job lifecycle and execution details for better tracking and troubleshooting.

Monitoring Management

Support for Exporting and Importing Monitoring Templates New Feature

You can now export and import monitoring templates using the UI or API from Setup > Account > Monitoring > Templates. You can:

• Export a single template as a JSON file
• Export up to 10 templates as a ZIP file
• Import templates without preconfiguring monitors

When you import a template, the required metric groups are automatically created. This enhancement simplifies template migration, reuse, and deployment across environments.

Patch Management

Encrypted Password Parameters for Script Tasks Enhancement

Sensitive script task parameters, including passwords, are now encrypted. You can continue using existing workflows without changes while improving protection for sensitive data in both the UI and API responses.

Job Logs for Created Jobs Enhancement

A new Logs option is now available for created jobs. You can view job execution history, timestamps, and status updates to improve troubleshooting and operational visibility.

Network Configuration Backup Job Enhancements Enhancement

Network Configuration Backup Jobs now support only network devices when adding devices to backup jobs. This enhancement aligns device selection with supported backup capabilities and helps prevent unsupported configurations.

Process Automation

Define Predefined Templates and Options Enhancement

You can now create predefined templates for process definitions and share them with partner or client users based on assigned roles. It helps standardize process setup, improve reuse, and accelerate configuration across teams.

Reporting Apps

Partner User Filtering for User and Login Activity Reports Enhancement

An All Partner Users option is now available in the Included Users filter for User Details and Login Activity reports. You can generate reports for all users associated with a selected partner using a single selection, simplifying report generation and improving reporting efficiency.

New Fields in Topology Reports Enhancement

There are two new attributes, location and IP address, included in the Topology Report. These additions provide more detailed information about each node in the network.

Public Cloud

AWS Region Support Enhancement

Support has been added for the following AWS regions:

• ap-southeast-7
• ap-southeast-6
• ap-southeast-5
• ap-east-2
• mx-central-1

This expands regional coverage, enabling improved monitoring and event collection across additional AWS geographies.

AWS Event Collector Integration Enhancement

You can now ingest real-time AWS events into OpsRamp using the AWS Event Collector integration. The integration supports:

CloudTrail events for resource inventory updates CloudWatch alarms for alert generation AWS Health events for operational notifications

This enhancement improves visibility into AWS activity, resource changes, and service health events.

Integrations Framework

Okta Integration - Encrypted SAML Assertions Support

SAML assertions from Okta can now be encrypted for enhanced security. You can enable encrypted SAML assertions in the SSO integration settings to protect sensitive identity attributes during authentication. This improves security while maintaining compatibility with existing unencrypted SAML configurations.

Updates in Upcoming Release

Tenancy and RBAC

Updated RBAC Permissions for Client Notes and Device Notes

RBAC permissions for Client Notes and Device Notes will be updated to provide more granular and consistent access control for Clients and Partners. With this update:

• You will no longer need Administration privileges to manage Client Notes
• Clients and Partners will use the same permission model for note management
• Device Notes will support create, edit, and delete actions through the Device_Edit permission
• Viewing notes will require only the corresponding _View permission

The updated permission model will simplify note management while improving consistency across Client and Partner user roles.

Updated permission requirements:

This enhancement will help organizations manage notes without granting unnecessary administrative access and provide full Device Notes management capabilities for authorized users.

Action Required: The update will take effect automatically after upgrade. Administrators should verify that the required Client_Edit, Client_View, Device_Edit, and Device_View permissions are assigned to appropriate roles.

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