Introduction

The Polycom Trio is a smartphone for modern conference rooms that combines legendary voice quality, delivers powerful video performance, and provides high-quality content. It can transform conference rooms of all sizes into collaborative, hassle-free team environments.

To get started with the integration, see the following sections.

Use Cases

Discovery

Discovers poly-trio as a resource along with its attributes.

Monitoring

  • Provides monitoring related to availability, capacity, performance, and usage.
  • Generates alerts when defined metric thresholds are breached, notifying users of potential issues.
  • For complete details on monitoring metrics, see Supported Metrics and Default Monitoring Configuration.

Supported Target Version

  • Poly Trio 8800 (REST API V1 and V2)

Version History

Click here to view the Version History
Application VersionBug fixes / Enhancements
3.1.0This implementation introduces third-party CI alert mapping and OpsQL-based enhancements.
Configure alert mappings to target CI systems through the application configuration. After configuration, the system automatically forwards alerts to the corresponding third-party platforms and maps them to the specified CIs, ensuring consistent integration and efficient alert management.
Previously, resource filters in the app configuration required manual entry of resource core and custom attributes. With this enhancement, the configuration is moved to OpsQL-based filtering, where users can see the keys auto-populated as needed.
3.0.1
  • Added code support for Get Target Response command for each native type.
  • On demand latest snapshot support and Activity logger changes
3.0.0Support for serial number and status metric data point conversion.
2.0.1
  • Added Metric Labels support
  • Missing component alerts
2.0.0Full discovery support added.
Click here to view the earlier version updates
Application VersionBug fixes / Enhancements
1.0.1Alert custom macros support.
1.0.0Initial sdk2.0 app discovery & monitoring implementation.